2010 HONDA CROSSTOUR — Problems, Recalls & Safety Data
N/A
Safety Rating
28
Owner Complaints
1
Recall
12
Service Bulletins
0
Investigations
Overview of the 2010 HONDA CROSSTOUR
The 2010 HONDA CROSSTOUR has received a total of 28 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 12 technical service bulletins have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Power Train (5 complaints), Engine (4 complaints), and Suspension (3 complaints).
Recalls for the 2010 HONDA CROSSTOUR
NHTSA has recorded 1 recall for the 2010 HONDA CROSSTOUR, potentially affecting up to 1,355,406 vehicles.
Recall 18V661000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,355,406 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S....
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
View full details →Owner Complaints for the 2010 HONDA CROSSTOUR
28 complaints have been filed with NHTSA for the 2010 HONDA CROSSTOUR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 1 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Visibility | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Power Traindriveline | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 1 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.
MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.
MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.
MY CAR IS EXPERIENCING EXCESSIVE OIL CONSUMPTION AND REPLACED THE SPARK PLUGS FOR THE SECOND TIME A YEAR
I PURCHASED A USED 2010 ACCORD CROSSTOUR FROM HANOVER HONDA IN PA, IN NOVEMBER, 2018.HAVEN'T HAD IT QUITE A YEAR, IN MARCH OF 2019, THE ENGINE LIGHT CAME ON, AND THE CAR STARTED TO MISFIRE INTENSELY.CODE P0301 CAME UP.I TOOK IT TO MARTIN HONDA IN DE AND THEY TOLD ME THAT THE COMPUTER SOFTWARE HAD TO BE UPDATED AND A FEW OF THE SPARK PLUGS HAD TO BE CHANGED. $345.00 LATER, THEY SAID THAT THIS WAS A "TWO-PART" REPAIR AND WHEN IT HAPPENS AGAIN, THEY WOULD DO THE 2ND PART WHICH HAD TO DO WITH THE PISTONS & SOLENOIDS.IT HAPPENED AGAIN.OCTOBER, 2019, THE ENGINE LIGHT CAME ON AND MY HUSBAND FOUND THE CAR TO BE MORE THAT 2 QUARTS LOW ON OIL.THE CODE NOW IS P3497.TOOK IT BACK TO MARTIN HONDA, AND THEY TOLD ME EXACTLY WHAT ALL OF THE OTHER COMPLAINTS SAY. ROCKER ARM SWITCHES NEED REPLACED.THEY SAID "LET'S TRY AN OIL CHANGE AND RE-CHECK IT IN ABOUT 1000 MILES". THIS LEADS ME TO BELIEVE THAT ALL HONDA SERVICE CENTERS KNOW ABOUT THESE COMPLAINTS.THE DEALERSHIP WHERE I PURCHASED THE CAR, WOULDN'T HELP ME AT ALL. RICHARD AT HONDA HEADQUARTERS AGREED WITH THE SERVICE DEPARTMENT AT MARTIN HONDA IN DE, AND DENIED MY CLAIM.ALL I WANT IS FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR ENGINE DEFECT, AND MAKE IT RIGHT.I PAY TOO MUCH FOR THIS VEHICLE, JUST TO HAVE TO PAY FOR SOMETHING THAT IS A KNOWN DEFECT.I HAVE ESCALATED MY CONCERNS WITH HONDA.THEY ARE GOING TO HAVE A HUGE LAWSUIT, IF SOMEONE DIES BECAUSE OF A DEFECTIVE ENGINE THAT BLOWS UP.IT WOULD BE EASIER AND CHEAPER FOR THEM TO RECALL THESE MODELS. IN THE PAST, THEY HAVE HAD MANY COMPLAINTS AND CLASS ACTION LAWSUITS SETTLED FOR THESE EXACT ISSUES WITH THE V6 ENGINES.THIS IS ALL GREED. IT DOESN'T MATTER WHAT TYPE OF STREET, OR WHERE THIS ISSUE HAPPENS.THE OIL CONSUMPTION TEST IS JUST COVER UP AND A WAY FOR HONDA TO SAY "YOU'RE PAST THE WARRANTY". THAT SHOULDN'T MATTER EITHER. I THOUGHT HONDA WAS BETTER THAN THIS.
Safety Rating for the 2010 HONDA CROSSTOUR
NHTSA has not yet tested the 2010 HONDA CROSSTOUR in its New Car Assessment Program.
Technical Service Bulletins for the 2010 HONDA CROSSTOUR
Honda (American Honda Motor Co.) has issued 12 technical service bulletins (TSBs) for the 2010 HONDA CROSSTOUR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-003-1 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)
A13-079 — EQUIPMENT
Service bulletin - The piston rings on certain cylinders may rotate and align which can lead to spark plug fouling. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause...
A13-079 — ELECTRICAL SYSTEM
Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to spark...
APAS12142016902 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER SHUDDER FOR THIS MODEL AND YEAR COMPARED TO THE FIRST 6 MONTHS OF THE YEAR BEFORE THE SB WAS POSTED. SERVICE...
APAS12142016902 — ELECTRICAL SYSTEM:SOFTWARE
"DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER SHUDDER FOR THIS MODEL AND YEAR COMPARED TO THE FIRST 6 MONTHS OF THE YEAR BEFORE THE SB WAS POSTED. SERVICE...
WARRANTY EXTENSI — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CUSTOMER LETTER - ON SOME 2010 ACCORD CROSSTOUR VEHICLES, THERE MAY BE A JUDDER FROM THE TORQUE CONVERTER LOCK UP CLUTCH FELT WHILE DRIVING BETWEEN 20-45 MPH. TO ENSURE YOUR CONFIDENCE IN OUR PRODUCT, AMERICAN HONDA IS TAKING TWO ACTIONS: 1) SOFTWARE UPDATE, AND 2) TORQUE CONVERTER WARRANTY EXTENSION.
WARRANTY EXTENSI — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CUSTOMER LETTER - ON SOME 2010 ACCORD CROSSTOUR VEHICLES, THERE MAY BE A JUDDER FROM THE TORQUE CONVERTER LOCK UP CLUTCH FELT WHILE DRIVING BETWEEN 20-45 MPH. TO ENSURE YOUR CONFIDENCE IN OUR PRODUCT, AMERICAN HONDA IS TAKING TWO ACTIONS: 1) SOFTWARE UPDATE, AND 2) TORQUE CONVERTER WARRANTY EXTENSION.
WARRANTY EXTENSI — POWER TRAIN:CLUTCH ASSEMBLY
CUSTOMER LETTER - REIMBURSEMENT FORM FOR ANY OWNERS WHO HAD THEIR TORQUE CONVERTER REPLACED DUE TO A DAMAGED TORQUE CONVERTER LOCK-UP CLUTCH.
WARRANTY EXTENSI — ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - REIMBURSEMENT FORM FOR ANY OWNERS WHO HAD THEIR TORQUE CONVERTER REPLACED DUE TO A DAMAGED TORQUE CONVERTER LOCK-UP CLUTCH.
TAKATA_HAWAII NE — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2010 HONDA CROSSTOUR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HONDA CROSSTOUR
- 2010 HONDA CROSSTOUR (current)
- 2011 HONDA CROSSTOUR — 2 complaints
- 2012 HONDA CROSSTOUR — 36 complaints
- 2013 HONDA CROSSTOUR — 60 complaints
- 2014 HONDA CROSSTOUR — 44 complaints
- 2015 HONDA CROSSTOUR — 28 complaints
Other HONDA Models
- HONDA ACCORD — 30,831 total complaints
- HONDA CR-V — 20,109 total complaints
- HONDA CIVIC — 19,776 total complaints
- HONDA ODYSSEY — 15,588 total complaints
- HONDA PILOT — 12,071 total complaints
- HONDA FIT — 2,686 total complaints
- HONDA RIDGELINE — 2,527 total complaints
- HONDA HR-V — 2,201 total complaints