NHTSA Complaint #11269356 — 2010 HONDA CROSSTOUR

I PURCHASED A USED 2010 ACCORD CROSSTOUR FROM HANOVER HONDA IN PA, IN NOVEMBER, 2018.HAVEN'T HAD IT QUITE A YEAR, IN MARCH OF 2019, THE ENGINE LIGHT CAME ON, AND THE CAR STARTED TO MISFIRE INTENSELY.CODE P0301 CAME UP.I TOOK IT TO MARTIN HONDA IN DE AND THEY TOLD ME THAT THE COMPUTER SOFTWARE HAD TO BE UPDATED AND A FEW OF THE SPARK PLUGS HAD TO BE CHANGED. $345.00 LATER, THEY SAID THAT THIS WAS A "TWO-PART" REPAIR AND WHEN IT HAPPENS AGAIN, THEY WOULD DO THE 2ND PART WHICH HAD TO DO WITH THE PISTONS & SOLENOIDS.IT HAPPENED AGAIN.OCTOBER, 2019, THE ENGINE LIGHT CAME ON AND MY HUSBAND FOUND THE CAR TO BE MORE THAT 2 QUARTS LOW ON OIL.THE CODE NOW IS P3497.TOOK IT BACK TO MARTIN HONDA, AND THEY TOLD ME EXACTLY WHAT ALL OF THE OTHER COMPLAINTS SAY. ROCKER ARM SWITCHES NEED REPLACED.THEY SAID "LET'S TRY AN OIL CHANGE AND RE-CHECK IT IN ABOUT 1000 MILES". THIS LEADS ME TO BELIEVE THAT ALL HONDA SERVICE CENTERS KNOW ABOUT THESE COMPLAINTS.THE DEALERSHIP WHERE I PURCHASED THE CAR, WOULDN'T HELP ME AT ALL. RICHARD AT HONDA HEADQUARTERS AGREED WITH THE SERVICE DEPARTMENT AT MARTIN HONDA IN DE, AND DENIED MY CLAIM.ALL I WANT IS FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR ENGINE DEFECT, AND MAKE IT RIGHT.I PAY TOO MUCH FOR THIS VEHICLE, JUST TO HAVE TO PAY FOR SOMETHING THAT IS A KNOWN DEFECT.I HAVE ESCALATED MY CONCERNS WITH HONDA.THEY ARE GOING TO HAVE A HUGE LAWSUIT, IF SOMEONE DIES BECAUSE OF A DEFECTIVE ENGINE THAT BLOWS UP.IT WOULD BE EASIER AND CHEAPER FOR THEM TO RECALL THESE MODELS. IN THE PAST, THEY HAVE HAD MANY COMPLAINTS AND CLASS ACTION LAWSUITS SETTLED FOR THESE EXACT ISSUES WITH THE V6 ENGINES.THIS IS ALL GREED. IT DOESN'T MATTER WHAT TYPE OF STREET, OR WHERE THIS ISSUE HAPPENS.THE OIL CONSUMPTION TEST IS JUST COVER UP AND A WAY FOR HONDA TO SAY "YOU'RE PAST THE WARRANTY". THAT SHOULDN'T MATTER EITHER. I THOUGHT HONDA WAS BETTER THAN THIS.