NHTSA Complaint #11267372 — 2010 HONDA CROSSTOUR

TL* THE CONTACT OWNS A 2010 HONDA CROSSTOUR. THE CONTACT STATED THAT THE OIL INDICATOR DISPLAYED THAT THE OIL LEVEL WAS AT 15%. THE FOLLOWING DAY, AFTER EXITING THE DRIVEWAY AND STOPPING AT A STOP SIGN, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE SMOKE WAS LIGHT IN COLOR AND THEN TURNED DARK BLACK. THE CONTACT PULLED THE VEHICLE OVER AND REMOVED HERSELF AND HER GRANDCHILD FROM THE VEHICLE. THE CONTACT NOTICED A LEAK UNDER THE FRONT END OF THE VEHICLE. SHORTLY AFTER, FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. SOUTHERN MOTOR HONDA (10300 ABERCORN ST, SAVANNAH, GA 31406, SAVANNAH GA) WAS CONTACTED AND STATED THAT DUE TO THE DAMAGE, THE VEHICLE HAD TO BE INSPECTED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.