2012 HONDA CROSSTOUR — Problems, Recalls & Safety Data
N/A
Safety Rating
36
Owner Complaints
4
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2012 HONDA CROSSTOUR
The 2012 HONDA CROSSTOUR has received a total of 36 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 6 technical service bulletins have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Power Train (9 complaints), Engine (3 complaints), and Steering (3 complaints).
Recalls for the 2012 HONDA CROSSTOUR
NHTSA has recorded 4 recalls for the 2012 HONDA CROSSTOUR, potentially affecting up to 1,384,446 vehicles.
Recall 19V502000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 9,555 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
View full details →Recall 19V378000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 19,138 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's...
View full details →Recall 18V661000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,355,406 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S....
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
View full details →Recall 12V030000 — AIR BAGS:SIDE/WINDOW
| 347 vehicles affected
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Consequence: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
View full details →Owner Complaints for the 2012 HONDA CROSSTOUR
36 complaints have been filed with NHTSA for the 2012 HONDA CROSSTOUR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 9 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontal | 1 | 1 | 0 | 1 | 0 |
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.
Fuel pump malfunction
Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.
Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.
Safety Rating for the 2012 HONDA CROSSTOUR
NHTSA has not yet tested the 2012 HONDA CROSSTOUR in its New Car Assessment Program.
Technical Service Bulletins for the 2012 HONDA CROSSTOUR
Honda (American Honda Motor Co.) has issued 6 technical service bulletins (TSBs) for the 2012 HONDA CROSSTOUR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A13-079 — EQUIPMENT ADAPTIVE/MOBILITY
Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align which can lead to spark...
A13-079 — ELECTRICAL SYSTEM:SOFTWARE
Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align which can lead to spark...
A13-079 — ENGINE AND ENGINE COOLING
Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to spark...
A09-010 — EQUIPMENT
SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.
A13-079 — ENGINE
SERVICE BULLETIN - THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. SPARK PLUG FOULING MAY REUSLT IN ROUGH ENGINE IDLE AND/OR ENGINE MISFIRE.
SB-13079 — POWER TRAIN
HONDA: ON CERTAIN CYLINDERS, THE PISTON RINGS MAY ROTATE AND ALIGN AND CAN LEAD TO SPARK PLUG FOULING AND POWERTRAIN WARRANTY HAS BEEN EXTENDED TO COVER REPAIRS ON SOME VEHICLES. MODEL 2010-2012 CROSSTOUR. *PE
NHTSA Investigations for the 2012 HONDA CROSSTOUR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HONDA CROSSTOUR
- 2010 HONDA CROSSTOUR — 28 complaints
- 2011 HONDA CROSSTOUR — 2 complaints
- 2012 HONDA CROSSTOUR (current)
- 2013 HONDA CROSSTOUR — 60 complaints
- 2014 HONDA CROSSTOUR — 44 complaints
- 2015 HONDA CROSSTOUR — 28 complaints
Other HONDA Models
- HONDA ACCORD — 30,831 total complaints
- HONDA CR-V — 20,109 total complaints
- HONDA CIVIC — 19,776 total complaints
- HONDA ODYSSEY — 15,588 total complaints
- HONDA PILOT — 12,071 total complaints
- HONDA FIT — 2,686 total complaints
- HONDA RIDGELINE — 2,527 total complaints
- HONDA HR-V — 2,201 total complaints