2020 GMC SIERRA 2500 — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

105

Owner Complaints

1 Crash 7 Fires

9

Recalls

ACTIVE RECALL

115

Service Bulletins

0

Investigations

Overview of the 2020 GMC SIERRA 2500

The 2020 GMC SIERRA 2500 has received a total of 105 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 20 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH. 115 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (21 complaints), Unknown Or Other (16 complaints), and Electrical System (12 complaints).

Recalls for the 2020 GMC SIERRA 2500

NHTSA has recorded 20 recalls for the 2020 GMC SIERRA 2500, potentially affecting up to 3,312,656 vehicles.

Recall 24V797000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

| 463,295 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters...

View full details →

Recall 24V797000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

| 463,295 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters...

View full details →

Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

| 570,434 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...

View full details →

Recall 21V578000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE

| 86 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS)...

Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782....

View full details →

Recall 20V792000 — SEAT BELTS:CRITICAL FASTENERS

| 624,216 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet...

View full details →

Recall 20V792000 — SEAT BELTS

| 624,216 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet...

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

| 769 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....

View full details →

Recall 20V324000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 272 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may...

Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer...

View full details →

Recall 20V324000 — STRUCTURE:BODY:HOOD

| 272 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may...

Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer...

View full details →

Recall 20V142000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 1,909 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is...

View full details →

Recall 19V814000 — SEAT BELTS:PRETENSIONER

| 556,399 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Consequence: A vehicle fire could result if materials ignite inside the vehicle.

Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number...

View full details →

Recall 26V083000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

| 1,055 vehicles affected

Defect: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Consequence: Rear wheel lock up increases the risk of a crash.

Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's...

View full details →

Recall 26V083000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

| 1,055 vehicles affected

Defect: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Consequence: Rear wheel lock up increases the risk of a crash.

Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's...

View full details →

Owner Complaints for the 2020 GMC SIERRA 2500

105 complaints have been filed with NHTSA for the 2020 GMC SIERRA 2500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718162 | POWER TRAIN | | N/A miles
A couple times I heard loud clanking coming from rear brakes. One time in particular I was trying to stop and it felt line someone had ran into my truck but must have been the rear wheel locking up
#11706292 | ELECTRICAL SYSTEM | | N/A miles
The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time you could tell and I had to pay over $1100 to fix it at GM. The Ford collision system does not work properly and the cameras will come on at certain times when they're not supposed to be and not come on when they are supposed to be
#11706292 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles
The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time you could tell and I had to pay over $1100 to fix it at GM. The Ford collision system does not work properly and the cameras will come on at certain times when they're not supposed to be and not come on when they are supposed to be
#11706292 | SERVICE BRAKES | | N/A miles
The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time you could tell and I had to pay over $1100 to fix it at GM. The Ford collision system does not work properly and the cameras will come on at certain times when they're not supposed to be and not come on when they are supposed to be
#11704835 | STEERING | | N/A miles
Bad vibration and bad wobble in steering wheel and front end components. This is the 3rd or 4th time my truck has been back to the dealer because of the same issue!

View all Power Train complaints →

Safety Rating for the 2020 GMC SIERRA 2500

NHTSA has not yet tested the 2020 GMC SIERRA 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2020 GMC SIERRA 2500

General Motors, LLC has issued 115 technical service bulletins (TSBs) for the 2020 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT6198 — ELECTRICAL SYSTEM

This Preliminary information communicates a diagnostic tip for an SES MIL at startup with DTC U0100.  Dealer are to test the accessory wake up circuit to the ECM for power. 

PIT5689H — ENGINE

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active.  PIE0572 has now ended and reinstating the PI.

PIT5954C — ELECTRICAL SYSTEM:SOFTWARE

This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.

PIT5918A — EQUIPMENT:ELECTRICAL

This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.

PIT5636D — ELECTRICAL SYSTEM

This Preliminary information communicates an issues with a SES MIL and DTC P1005 and to replace the fuel pump driver control module with an updated part number.

23-NA-112 — ELECTRICAL SYSTEM

This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.

23-NA-112 — STRUCTURE:BODY:TAILGATE

This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.

PIP5926 — POWER TRAIN

This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.

23-NA-053 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This service bulletin provides repair information on Radio Software Version U168 Update to correct customer concerns of radio software issues.

22-NA-148 — EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of Service 4–Wheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event.

Showing 10 of 115 technical service bulletins.

NHTSA Investigations for the 2020 GMC SIERRA 2500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA 2500

View all GMC SIERRA 2500 model years →

Other GMC Models

View all GMC models →

Check any vehicle history by VIN - Free vehicle history report