2016 GMC SIERRA 2500 — Problems, Recalls & Safety Data
4/5
Safety Rating
74
Owner Complaints
5
Recalls
51
Service Bulletins
0
Investigations
Overview of the 2016 GMC SIERRA 2500
The 2016 GMC SIERRA 2500 has received a total of 74 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SEAT BELTS:PRETENSIONER. 51 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (14 complaints), Fuelpropulsion System (10 complaints), and Service Brakes (10 complaints).
Recalls for the 2016 GMC SIERRA 2500
NHTSA has recorded 9 recalls for the 2016 GMC SIERRA 2500, potentially affecting up to 11,925,605 vehicles.
Recall 21V504000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 410,019 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available....
View full details →Recall 18V578000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 42,280 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service...
View full details →Recall 17V437000 — SEAT BELTS:PRETENSIONER
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 16V651000 — SEAT BELTS:PRETENSIONER
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V069000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 430,771 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016....
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or...
View full details →Owner Complaints for the 2016 GMC SIERRA 2500
74 complaints have been filed with NHTSA for the 2016 GMC SIERRA 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 14 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 10 | 0 | 0 | 0 | 0 |
| Service Brakes | 10 | 0 | 0 | 0 | 0 |
| Engine | 9 | 0 | 0 | 0 | 0 |
| Electrical System | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 1 | 0 |
| Tirestreadbelt | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Fuel System Dieseldeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheelslugsnutsboltsstuds | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
CP4 injection pump failure while driving nearly causing vehicle collision.
The CP4 pump failed while driving causing vehicle to stall. Upon failure, lost power to steering. Luckily we were on an access road for a rest area and not yet on the interstate. This resulted in a 14.5 thousand repair. No prior warning to pump failure. GM has recently settled a class action related to this pumps failure and has never recalled trucks with this pump to avoid failure.
My vehicles High Pressure Fuel Pump failed causing the vehicle to shutoff while driving. In addition, due to the engine shutting down while driving, the power steering quit working causing me to not be able to steer the vehicle. Thank you
My 2016 GMC Sierra 2500 with a 6.6-liter Duramax diesel V8 engine suffered a complete engine shutdown—an issue that is both hazardous and expensive to repair. Fortunately, mine failed in a parking lot. No warning lights or symptoms were present. Failure is instantaneous and can occur any time rendering the vehicle inoperable on high-speed highways, Intersections, etc. Failure always leaves vehicle occupants stranded, creating an unsafe and dangerous situation. My vehicle was towed to a GMC dealer. Repair costs could be as high as $15,000. The 6.6-liter Duramax diesel V8 engine is equipped with a Bosch ‘CP4’ high-pressure fuel pump. These pumps are unreasonably fragile and prone to catastrophic failure causing instant contamination of the entire fuel system with metal shavings. General Motors has agreed to pay $35 million to settle with owners following a class action lawsuit that accused the company of installing defective Bosch CP4 high-pressure fuel pumps in certain Chevrolet and GMC pickup models. This action covered only owners in California, Florida, Illinois, Iowa, New York, Pennsylvania, or Texas.
My 2016 GMC Sierra 2500 with a 6.6-liter Duramax diesel V8 engine suffered a complete engine shutdown—an issue that is both hazardous and expensive to repair. Fortunately, mine failed in a parking lot. No warning lights or symptoms were present. Failure is instantaneous and can occur any time rendering the vehicle inoperable on high-speed highways, Intersections, etc. Failure always leaves vehicle occupants stranded, creating an unsafe and dangerous situation. My vehicle was towed to a GMC dealer. Repair costs could be as high as $15,000. The 6.6-liter Duramax diesel V8 engine is equipped with a Bosch ‘CP4’ high-pressure fuel pump. These pumps are unreasonably fragile and prone to catastrophic failure causing instant contamination of the entire fuel system with metal shavings. General Motors has agreed to pay $35 million to settle with owners following a class action lawsuit that accused the company of installing defective Bosch CP4 high-pressure fuel pumps in certain Chevrolet and GMC pickup models. This action covered only owners in California, Florida, Illinois, Iowa, New York, Pennsylvania, or Texas.
Safety Rating for the 2016 GMC SIERRA 2500
The 2016 GMC SIERRA 2500 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 GMC SIERRA 2500
General Motors, LLC has issued 51 technical service bulletins (TSBs) for the 2016 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6400A — UNKNOWN OR OTHER
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT5962A — UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIP5395G — BACK OVER PREVENTION
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line...
PIT5544E — STEERING
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
18NA361 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
PIT5544D — POWER TRAIN
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
PIT5544D — STEERING
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
PI1513G — ENGINE AND ENGINE COOLING
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
PIT5387J — BACK OVER PREVENTION:DISPLAY FUNCTION
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of...
N192265660-01 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear...
Showing 10 of 51 technical service bulletins.
NHTSA Investigations for the 2016 GMC SIERRA 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 2500
- 2011 GMC SIERRA 2500 — 81 complaints
- 2012 GMC SIERRA 2500 — 39 complaints
- 2013 GMC SIERRA 2500 — 57 complaints
- 2014 GMC SIERRA 2500 — 39 complaints
- 2015 GMC SIERRA 2500 — 98 complaints
- 2016 GMC SIERRA 2500 (current)
- 2017 GMC SIERRA 2500 — 49 complaints
- 2018 GMC SIERRA 2500 — 43 complaints
- 2019 GMC SIERRA 2500 — 37 complaints
- 2020 GMC SIERRA 2500 — 105 complaints
- 2021 GMC SIERRA 2500 — 55 complaints
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints