2012 GMC SIERRA 2500 — Problems, Recalls & Safety Data
3/5
Safety Rating
39
Owner Complaints
3
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2012 GMC SIERRA 2500
The 2012 GMC SIERRA 2500 has received a total of 39 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 3 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 23 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (8 complaints), Unknown Or Other (7 complaints), and Fuelpropulsion System (5 complaints).
Recalls for the 2012 GMC SIERRA 2500
NHTSA has recorded 6 recalls for the 2012 GMC SIERRA 2500, potentially affecting up to 5,909,828 vehicles.
Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Owner Complaints for the 2012 GMC SIERRA 2500
39 complaints have been filed with NHTSA for the 2012 GMC SIERRA 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 8 | 1 | 0 | 4 | 1 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 1 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I'm following up on tracking number 11642264 that was submitted on Feb 12th for my 2012 GMC Sierra 2500 HD ignition lock issue that fits the profile for a current recall . I haven't heard anything and am checking on the current status. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2012 GMC Sierra falls under recall number 14V827000 Ignition lock activator by year, make and model, but not by the VIN number. I called the GMC 800 number and they indicated that the NHTSA issues the recalls not the manufacturer. I then called the NHTSA and they indicated that the manufacturer issues the recalls. I just need to have VIN number [XXX] added to recall number 14V827000. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V051000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and an unknown dealer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. .
Driving on the expressway around 60 mph when the truck went into limp mode slowing me down to 40 and then would not shift gears Tcm went out gm told me that there is a big problem
Driving on the expressway around 60 mph when the truck went into limp mode slowing me down to 40 and then would not shift gears Tcm went out gm told me that there is a big problem
Safety Rating for the 2012 GMC SIERRA 2500
The 2012 GMC SIERRA 2500 received an overall safety rating of 3 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★☆☆ (3/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 GMC SIERRA 2500
General Motors, LLC has issued 23 technical service bulletins (TSBs) for the 2012 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
030604017P — FUEL SYSTEM, DIESEL
This service bulletin provides information on availability of Diesel Fuel additives.
PIC5453D — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles...
PIP4681E — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
This Preliminary Information communication provides information to the technician about vehicles that have a random bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising at 35-60 miles per hour. Technician should follow all published Service Information diagnostics if the concern is...
PIT5432B — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the...
PIT4844G — VEHICLE SPEED CONTROL:CRUISE CONTROL
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able...
CSP-15801 — EQUIPMENT
15801 CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH THE DURAMAX DIESEL ENGINE OPTION AND THE AMBULANCE UPFITTER OR FIRE TRUCK UPFITTER OPTION MAY HAVE A CONDITION IN WHICH THE EMISSION CONTROL SYSTEM AS DESIGNED WILL LIMIT SPEED UNDER CERTAIN CONDITIONS. THE EPA HAS APPROVED GENERAL MOTORS REQUEST TO REMOVE THE...
PIT5189A — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have windows inoperative while the engine is running but work when the engine is off. Technician should look for aftermarket parts and remove them and retest the windows before any in depth diagnostics...
PI0235J — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
PIC5650B — EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable...
PIP4864P — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model...
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2012 GMC SIERRA 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 2500
- 2007 GMC SIERRA 2500 — 98 complaints
- 2008 GMC SIERRA 2500 — 77 complaints
- 2009 GMC SIERRA 2500 — 37 complaints
- 2010 GMC SIERRA 2500 — 11 complaints
- 2011 GMC SIERRA 2500 — 81 complaints
- 2012 GMC SIERRA 2500 (current)
- 2013 GMC SIERRA 2500 — 57 complaints
- 2014 GMC SIERRA 2500 — 39 complaints
- 2015 GMC SIERRA 2500 — 98 complaints
- 2016 GMC SIERRA 2500 — 74 complaints
- 2017 GMC SIERRA 2500 — 49 complaints
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints