2019 GMC SIERRA 2500 — Problems, Recalls & Safety Data
4/5
Safety Rating
37
Owner Complaints
5
Recalls
34
Service Bulletins
0
Investigations
Overview of the 2019 GMC SIERRA 2500
The 2019 GMC SIERRA 2500 has received a total of 37 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS, AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. 34 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (7 complaints), Engine (5 complaints), and Service Brakes (4 complaints).
Recalls for the 2019 GMC SIERRA 2500
NHTSA has recorded 5 recalls for the 2019 GMC SIERRA 2500, potentially affecting up to 682,245 vehicles.
Recall 25V432000 — AIR BAGS
| 1,658 vehicles affected
Defect: General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall...
View full details →Recall 24V756000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 2,061 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall...
View full details →Recall 23V047000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 22,132 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners...
View full details →Recall 21V496000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 338,020 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free...
View full details →Recall 19V328000 — ENGINE
| 318,374 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may...
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM...
View full details →Owner Complaints for the 2019 GMC SIERRA 2500
37 complaints have been filed with NHTSA for the 2019 GMC SIERRA 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 7 | 0 | 2 | 1 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginediesel | 1 | 0 | 0 | 0 | 0 |
| Fuel System Dieseldeliveryfuel Pumpcontroldrive Module | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevices | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owned a 2019 GMC Sierra 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear fuel tank had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,580.
My center console wires for the charging pad broke and shorted out causing wires to burn and short the whole system out
The contact owns a 2019 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH and depressing the accelerator pedal, there was an abnormal sound coming from the front of the vehicle, and the vehicle lost power unexpectedly. The contact stated that her husband was able to pull over to the right side of the road while waiting for tow truck assistance. The vehicle was towed to the residence. The vehicle was not towed an independent mechanic or dealer to be diagnosed. The engine was replaced, and the vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V047000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 143,000.
Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.
While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior
Safety Rating for the 2019 GMC SIERRA 2500
The 2019 GMC SIERRA 2500 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 GMC SIERRA 2500
General Motors, LLC has issued 34 technical service bulletins (TSBs) for the 2019 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT5359D — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL...
PIT5544G — POWER TRAIN
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
PIT5509J — TRAILER HITCHES
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis...
PIT5650A — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:MATERIAL
This Preliminary information communicates that trucks built at Oshawa assembly utilize a powder anti-chip material process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao...
16-NA-372 — ENGINE AND ENGINE COOLING
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
21-NA-027 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to install 2 way tape to correct a condition of Trailering Connector Loose Within Rear Bumper.
22NA014 — ENGINE
This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the customers concern.
17NA374 — ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
PIT5717A — EQUIPMENT
This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.
040089015V — EQUIPMENT
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
Showing 10 of 34 technical service bulletins.
NHTSA Investigations for the 2019 GMC SIERRA 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 2500
- 2014 GMC SIERRA 2500 — 39 complaints
- 2015 GMC SIERRA 2500 — 98 complaints
- 2016 GMC SIERRA 2500 — 74 complaints
- 2017 GMC SIERRA 2500 — 49 complaints
- 2018 GMC SIERRA 2500 — 43 complaints
- 2019 GMC SIERRA 2500 (current)
- 2020 GMC SIERRA 2500 — 105 complaints
- 2021 GMC SIERRA 2500 — 55 complaints
- 2022 GMC SIERRA 2500 — 47 complaints
- 2023 GMC SIERRA 2500 — 33 complaints
- 2024 GMC SIERRA 2500 — 112 complaints
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