2024 GMC SIERRA 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
112
Owner Complaints
3
Recalls
66
Service Bulletins
0
Investigations
Overview of the 2024 GMC SIERRA 2500
The 2024 GMC SIERRA 2500 has received a total of 112 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, STEERING. 66 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (20 complaints), Power Train (20 complaints), and Service Brakes (13 complaints).
Recalls for the 2024 GMC SIERRA 2500
NHTSA has recorded 3 recalls for the 2024 GMC SIERRA 2500, potentially affecting up to 705,558 vehicles.
Recall 24V894000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 131,231 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 570,434 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Recall 23V549000 — STEERING
| 3,893 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall...
View full details →Owner Complaints for the 2024 GMC SIERRA 2500
112 complaints have been filed with NHTSA for the 2024 GMC SIERRA 2500. Below is a breakdown by vehicle component.
Most Recent Complaints
Truck had 3 momentary rear wheel lock ups on the highway from 41 - 52 mph.
On 3 separate instances the past few months the truck slammed on brakes for no apparent reason. And 2 separate times the past week or so the truck suddenly and uncontrollably accelerated — first at gas a station convenience store and almost ran over old lady, secondly while waiting line on arterial entrance ramp!
On 3 separate instances the past few months the truck slammed on brakes for no apparent reason. And 2 separate times the past week or so the truck suddenly and uncontrollably accelerated — first at gas a station convenience store and almost ran over old lady, secondly while waiting line on arterial entrance ramp!
I own a 2024 GMC Sierra Denali Ultimate 2500HD diesel that has been out of service for 52 days due to an oil cooler / service bulletin related failure. The vehicle is under warranty. The required replacement part is on national backorder and, as of today, has not shipped. The current estimated ship date is February 17. During this time, neither the dealership nor GMC has provided proactive communication. I have had to repeatedly contact them for updates. This extended inability to repair a critical component, combined with the lack of parts availability and communication, raises concerns about the reliability of this system and the manufacturer’s ability to support safe operation of the vehicle in a reasonable timeframe. The truck is my primary vehicle and is intended for towing and transportation. Being unable to repair it for nearly two months due to parts unavailability presents a significant safety and reliability concern.
I own a 2024 GMC Sierra Denali Ultimate 2500HD diesel that has been out of service for 52 days due to an oil cooler / service bulletin related failure. The vehicle is under warranty. The required replacement part is on national backorder and, as of today, has not shipped. The current estimated ship date is February 17. During this time, neither the dealership nor GMC has provided proactive communication. I have had to repeatedly contact them for updates. This extended inability to repair a critical component, combined with the lack of parts availability and communication, raises concerns about the reliability of this system and the manufacturer’s ability to support safe operation of the vehicle in a reasonable timeframe. The truck is my primary vehicle and is intended for towing and transportation. Being unable to repair it for nearly two months due to parts unavailability presents a significant safety and reliability concern.
Safety Rating for the 2024 GMC SIERRA 2500
NHTSA has not yet tested the 2024 GMC SIERRA 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 GMC SIERRA 2500
General Motors, LLC has issued 66 technical service bulletins (TSBs) for the 2024 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6406E — UNKNOWN OR OTHER
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
N25-250552 — UNKNOWN OR OTHER
GM Update N25-250552 • Improvements to OnStar through enhancements for charging, Super Cruise, remote start, and collision notification. • Fixes to address connectivity issues. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package...
PIT6110F — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the SES MIL and DTC P062B /P060C and engineering is currently investigating.
25-NA-066 — ENGINE
This bulletin provides information on checking the inspection/maintenance system status parameters in the ECM and how to have the parameters reset so the system will run and pass.
PIP6049 — UNKNOWN OR OTHER
This Preliminary information communicates a diagnostic aid to install dye to the trans fluid to isolate the leak prior to attempting repair.
25-NA-059 — ENGINE
This bulletin provides a procedure to replace the EGR valve if found failing the test, creating the customers concern of MIL Illumination.
23-NA-167 — VISIBILITY/WIPER
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
24-NA-258 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTC P24D6 or P0F37.
N242478480 — UNKNOWN OR OTHER
Certain vehicles may have a condition in which the Check Engine Light illuminates after remote starting the vehicle without using the “lock” button. Dealers will update the Engine and Transmission Control Module.
PIT6060A — UNKNOWN OR OTHER
This Preliminary information communicates an issue with setting up the trailering features if the trailer height is over 119 inches. Engineering is working on new video processing module software to correct this concern, but in the meantime customers can enter of 118 inches to allow the system to calibrate.
Showing 10 of 66 technical service bulletins.
NHTSA Investigations for the 2024 GMC SIERRA 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC SIERRA 2500
- 2019 GMC SIERRA 2500 — 37 complaints
- 2020 GMC SIERRA 2500 — 105 complaints
- 2021 GMC SIERRA 2500 — 55 complaints
- 2022 GMC SIERRA 2500 — 47 complaints
- 2023 GMC SIERRA 2500 — 33 complaints
- 2024 GMC SIERRA 2500 (current)
- 2025 GMC SIERRA 2500 — 24 complaints
- 2026 GMC SIERRA 2500 — 1 complaint
Other GMC Models
- GMC SIERRA 1500 — 10,327 total complaints
- GMC ACADIA — 7,420 total complaints
- GMC YUKON — 6,108 total complaints
- GMC SIERRA — 4,896 total complaints
- GMC TERRAIN — 4,098 total complaints
- GMC JIMMY — 3,778 total complaints
- GMC ENVOY — 3,269 total complaints
- GMC YUKON XL — 2,820 total complaints