2025 GMC SIERRA 2500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

24

Owner Complaints

3 Crashes

0

Recalls

NO ACTIVE RECALLS

15

Service Bulletins

0

Investigations

Overview of the 2025 GMC SIERRA 2500

The 2025 GMC SIERRA 2500 has received a total of 24 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (4 complaints), Steering (4 complaints), and Unknown Or Other (3 complaints).

Recalls for the 2025 GMC SIERRA 2500

There are no recalls on file with NHTSA for the 2025 GMC SIERRA 2500. No Active Recalls

Owner Complaints for the 2025 GMC SIERRA 2500

24 complaints have been filed with NHTSA for the 2025 GMC SIERRA 2500. Below is a breakdown by vehicle component.

Most Recent Complaints

#11717926 | ENGINE | | N/A miles
Component / System Failure The exhaust system, specifically the exhaust manifolds and previously the EGR system components, appear to have failed or malfunctioned, allowing exhaust gases to enter the passenger cabin. The dealer initially replaced the EGR cooler diverter on December 23, 2025. However, the condition persisted. On February 3, 2026, cracked exhaust manifolds were identified by the dealership, and a major front-end teardown was advised to complete the repair. The vehicle is currently available for inspection upon request. ⸻ How Safety Was Put at Risk The malfunction allowed exhaust gases, including carbon monoxide, to enter the passenger cabin during vehicle operation. Carbon monoxide readings inside the cabin reached up to 50 parts per million (ppm) while driving. Carbon monoxide is a toxic gas that can cause: •Headaches •Dizziness •Impaired concentration •Nausea •Vision disturbances Because carbon monoxide is odorless and colorless, this presents a significant safety risk, particularly at highway speeds where driver alertness is critical. The exposure occurred while operating the vehicle in normal driving conditions. This created a potential risk of driver impairment and increased risk of collision. ⸻ Has the Problem Been Reproduced or Confirmed? Yes. The vehicle was presented to the dealership three times for the same exhaust intrusion concern: •December 16, 2025 •December 29, 2025 •February 3, 2026 During the February 3 visit, the dealership confirmed cracked exhaust manifolds requiring major disassembly for repair. The carbon monoxide readings were observed during vehicle operation. The exhaust odor and intrusion symptoms were consistently present following the first attempted repair. ⸻ Has the Vehicle Been Inspected by Manufacturer or Others? The vehicle has been inspected by the authorized dealership on multiple occasions. Two manufacturer customer care cases were opened.
#11717926 | FUEL/PROPULSION SYSTEM | | N/A miles
Component / System Failure The exhaust system, specifically the exhaust manifolds and previously the EGR system components, appear to have failed or malfunctioned, allowing exhaust gases to enter the passenger cabin. The dealer initially replaced the EGR cooler diverter on December 23, 2025. However, the condition persisted. On February 3, 2026, cracked exhaust manifolds were identified by the dealership, and a major front-end teardown was advised to complete the repair. The vehicle is currently available for inspection upon request. ⸻ How Safety Was Put at Risk The malfunction allowed exhaust gases, including carbon monoxide, to enter the passenger cabin during vehicle operation. Carbon monoxide readings inside the cabin reached up to 50 parts per million (ppm) while driving. Carbon monoxide is a toxic gas that can cause: •Headaches •Dizziness •Impaired concentration •Nausea •Vision disturbances Because carbon monoxide is odorless and colorless, this presents a significant safety risk, particularly at highway speeds where driver alertness is critical. The exposure occurred while operating the vehicle in normal driving conditions. This created a potential risk of driver impairment and increased risk of collision. ⸻ Has the Problem Been Reproduced or Confirmed? Yes. The vehicle was presented to the dealership three times for the same exhaust intrusion concern: •December 16, 2025 •December 29, 2025 •February 3, 2026 During the February 3 visit, the dealership confirmed cracked exhaust manifolds requiring major disassembly for repair. The carbon monoxide readings were observed during vehicle operation. The exhaust odor and intrusion symptoms were consistently present following the first attempted repair. ⸻ Has the Vehicle Been Inspected by Manufacturer or Others? The vehicle has been inspected by the authorized dealership on multiple occasions. Two manufacturer customer care cases were opened.
#11717926 | UNKNOWN OR OTHER | | N/A miles
Component / System Failure The exhaust system, specifically the exhaust manifolds and previously the EGR system components, appear to have failed or malfunctioned, allowing exhaust gases to enter the passenger cabin. The dealer initially replaced the EGR cooler diverter on December 23, 2025. However, the condition persisted. On February 3, 2026, cracked exhaust manifolds were identified by the dealership, and a major front-end teardown was advised to complete the repair. The vehicle is currently available for inspection upon request. ⸻ How Safety Was Put at Risk The malfunction allowed exhaust gases, including carbon monoxide, to enter the passenger cabin during vehicle operation. Carbon monoxide readings inside the cabin reached up to 50 parts per million (ppm) while driving. Carbon monoxide is a toxic gas that can cause: •Headaches •Dizziness •Impaired concentration •Nausea •Vision disturbances Because carbon monoxide is odorless and colorless, this presents a significant safety risk, particularly at highway speeds where driver alertness is critical. The exposure occurred while operating the vehicle in normal driving conditions. This created a potential risk of driver impairment and increased risk of collision. ⸻ Has the Problem Been Reproduced or Confirmed? Yes. The vehicle was presented to the dealership three times for the same exhaust intrusion concern: •December 16, 2025 •December 29, 2025 •February 3, 2026 During the February 3 visit, the dealership confirmed cracked exhaust manifolds requiring major disassembly for repair. The carbon monoxide readings were observed during vehicle operation. The exhaust odor and intrusion symptoms were consistently present following the first attempted repair. ⸻ Has the Vehicle Been Inspected by Manufacturer or Others? The vehicle has been inspected by the authorized dealership on multiple occasions. Two manufacturer customer care cases were opened.
#11714116 | ENGINE | | N/A miles
Burning an unusual amount of oil. Have seen several instances of blue smoke in the exhaust. Have had to add over a quart of oil twice in less than 6500 miles.
#11710058 | SUSPENSION | | N/A miles Crash
Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns

View all Engine complaints →

Safety Rating for the 2025 GMC SIERRA 2500

NHTSA has not yet tested the 2025 GMC SIERRA 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2025 GMC SIERRA 2500

General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2025 GMC SIERRA 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC6591C — UNKNOWN OR OTHER

This Preliminary information communicates to dealer to contact TAC for a specific display issue.

PIT6435 — UNKNOWN OR OTHER

This preliminary information communicates an issue with the battery going dead due to the tailgate release switch and dealerships are to replace the switch.

N25-250403 — UNKNOWN OR OTHER

• Improves Check Engine Light accuracy. • Improves behavior of aero shutter system in freezing temperatures. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your...

PIT6389 — UNKNOWN OR OTHER

This Preliminary information communicates that this concern is for assist step lighting is not turning on when entering vehicle or unlocking vehicle using fob. Engineering is investigating.

22-NA-161 — ELECTRICAL SYSTEM

This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.

22-NA-161 — VISIBILITY/WIPER

This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.

25-NA-116 — ELECTRICAL SYSTEM

This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.

PIC6602 — UNKNOWN OR OTHER

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIT6053B — UNKNOWN OR OTHER

This Preliminary information communicates information to inform dealer there is a check valve in the washer fluid hose that connects to the washer pump.

PIE0824 — POWER TRAIN

This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to fluid leaking at the output seal and/or leaking at the front slip yoke (welch plug leak).

Showing 10 of 15 technical service bulletins.

NHTSA Investigations for the 2025 GMC SIERRA 2500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC SIERRA 2500

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Other GMC Models

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