2018 FREIGHTLINER SPRINTER 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
7
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2018 FREIGHTLINER SPRINTER 2500
The 2018 FREIGHTLINER SPRINTER 2500 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, EQUIPMENT:OTHER:LABELS. The most commonly reported problems involve the Forward Collision Avoidance Warnings (1 complaint), Service Brakes (1 complaint), and Steering (1 complaint).
Recalls for the 2018 FREIGHTLINER SPRINTER 2500
NHTSA has recorded 8 recalls for the 2018 FREIGHTLINER SPRINTER 2500, potentially affecting up to 103,968 vehicles.
Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 47,667 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number...
View full details →Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 47,667 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number...
View full details →Recall 20V155000 — EQUIPMENT:OTHER:LABELS
| 289 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Consequence: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA...
View full details →Recall 20V156000 — EQUIPMENT:OTHER:LABELS
| 332 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Consequence: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for...
View full details →Recall 19V695000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 1,232 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February...
View full details →Recall 19V507000 — VISIBILITY:GLASS, SIDE/REAR
| 1,079 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Consequence: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may...
View full details →Recall 19V665000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 5,626 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Consequence: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
View full details →Recall 18V743000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 76 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Consequence: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Remedy: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
View full details →Owner Complaints for the 2018 FREIGHTLINER SPRINTER 2500
3 complaints have been filed with NHTSA for the 2018 FREIGHTLINER SPRINTER 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Multiple Episodes of vigorous Sudden Application of Active Brake Assist, sometimes with a sudden dip, occasionally without a noticeable inciting issue. Often Occurs at Hiway speeds, on a narrow bridge with car slowing to 5 mph. At low speeds break assist may turn off and able to resume driving, sometimes requires restart of engine to clear brake assist. Drivers following behind are not happy when this unexpectedly happens, very unsafe. Atteeempts to deal with it through dealer have been unsuccessful or dis,issued.
Multiple Episodes of vigorous Sudden Application of Active Brake Assist, sometimes with a sudden dip, occasionally without a noticeable inciting issue. Often Occurs at Hiway speeds, on a narrow bridge with car slowing to 5 mph. At low speeds break assist may turn off and able to resume driving, sometimes requires restart of engine to clear brake assist. Drivers following behind are not happy when this unexpectedly happens, very unsafe. Atteeempts to deal with it through dealer have been unsuccessful or dis,issued.
WHEN WE BOUGHT THE VAN NEW FROM THE DEALER, I ASKED THE DEALER ABOUT THE KNOWN POWER STEERING HOSE ISSUE. THE ISSUE IS THAT ONE OF THE POWER STEERING FLUID HOSES IS TOO SHORT & IT WORKS ITS WAY OUT OF POSITION UNTIL IT POPS OFF & FLUID SPRAYS OUT, RESULTING IN A LOSS OF STEERING CONTROL. I KNEW ABOUT IT BECAUSE THERE ARE MANY REPORTS ON THE INTERNET OF THE EXACT SAME PROBLEM. THE DEALER DENIED ANY KNOWLEDGE OF THIS ISSUE. I WENT BACK FOR SERVICE A YEAR LATER & SHOWED THEM THE HOSE SLIPPING OFF, THEY DID NOT CARE & DID NOTHING ABOUT IT. DESPITE ME DILIGENTLY CHECKING & REPOSITIONING THE HOSE WHENEVER IT STARTED TO SLIP OUT OF PLACE, WHICH WAS VERY FREQUENTLY, IT FINALLY POPPED OFF ON US WHILE WE WERE DRIVING ON A NARROW TWISTY HIGHWAY & WE LOST STEERING CONTROL. THIS IS A VERY DANGEROUS ISSUE. IN THE ATTACHED PHOTO, TAKEN AT THE TIME OF THE INCIDENT, YOU CAN SEE THE LOWER HOSE OUT OF POSITION, IT SHOULD BE WHERE THE UPPER HOSE IS RELATIVE TO THE METAL PIPE.
Safety Rating for the 2018 FREIGHTLINER SPRINTER 2500
NHTSA has not yet tested the 2018 FREIGHTLINER SPRINTER 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 FREIGHTLINER SPRINTER 2500
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2018 FREIGHTLINER SPRINTER 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER SPRINTER 2500
- 2013 FREIGHTLINER SPRINTER 2500 — 2 complaints
- 2014 FREIGHTLINER SPRINTER 2500 — 5 complaints
- 2015 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2016 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2017 FREIGHTLINER SPRINTER 2500 — 0 complaints
- 2018 FREIGHTLINER SPRINTER 2500 (current)
- 2019 FREIGHTLINER SPRINTER 2500 — 6 complaints
- 2020 FREIGHTLINER SPRINTER 2500 — 8 complaints
- 2021 FREIGHTLINER SPRINTER 2500 — 0 complaints
- 2022 FREIGHTLINER SPRINTER 2500 — 0 complaints
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints