2014 FREIGHTLINER SPRINTER 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
4
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2014 FREIGHTLINER SPRINTER 2500
The 2014 FREIGHTLINER SPRINTER 2500 has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, ELECTRICAL SYSTEM:SOFTWARE, AIR BAGS. 3 technical service bulletins have been issued by Daimler Vans USA, LLC for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Engine (1 complaint), and Vehicle Speed Control (1 complaint).
Recalls for the 2014 FREIGHTLINER SPRINTER 2500
NHTSA has recorded 4 recalls for the 2014 FREIGHTLINER SPRINTER 2500, potentially affecting up to 240,090 vehicles.
Recall 19V004000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 88,388 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 17V272000 — ELECTRICAL SYSTEM:SOFTWARE
| 3 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence: The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners...
View full details →Recall 17V093000 — AIR BAGS
| 15,338 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from...
Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 16V077000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 136,361 vehicles affected
Defect: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner...
View full details →Owner Complaints for the 2014 FREIGHTLINER SPRINTER 2500
5 complaints have been filed with NHTSA for the 2014 FREIGHTLINER SPRINTER 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?
TAKATA RECALL. SINCE RECEIVING THE RECALL NOTICE DATED DECEMBER 2017 I HAVE CALLED THE LOCAL DEALER 5 TIMES BEGINNING JAN 16, 2018. MANY PROMISES TO CALL ME BACK WITH A PROJECTED TIME THE REPLACEMENT AIRBAG WILL BECOME AVAILABLE, BUT SO FAR THEY NEVER HAVE CALLED ME BACK. AND TODAY THEY SAID THE SAME THING. THEY DON'T HAVE THE REPLACEMENT AND THEY DON'T KNOW WHEN THEY WILL BE GETTING THEM, BUT THEY WILL FIND OUT AND CALL ME BACK. BASED ON THEIR PERFORMANCE TO DATE I DON'T EXPECT TO HEAR ANYTHING UNTIL I CALL THEM BACK AGAIN. IN THE MEANTIME I'M CONCERNED ABOUT DRIVING THIS VEHICLE WITH A DEFECTIVE AIRBAG.
TAKATA RECALL. WE TOOK SAID VEHICLE TO MERCEDES BENZ, BATON ROUGE, LA OVER 3 WEEKS AGO, MARJORIE REIFF (225-490-3119) STATED THAT THE REPLACEMENT HAS TO BE ORDERED AND WOULD LIKE US TO CHECK BACK. WE WENT TO MERCEDES BENZ AGAIN TODAY (02/08/208) AND THE SAME PERSON STATED THAT OUR VEHICLE IS NOT LISTED BUT THE REPLACEMENT HAS TO BE ORDERED AND IT WOULD TAKE ABOUT 30 DAYS TO COME IN. I HAVE UNTIL 02-22-2018 TO GET THIS PROBLEM RESOLVED AND CANNOT GET ANY ASSISTANCE FROM THE DEALERSHIP IN BATON ROUGE, LA. CAN SOMEONE HELP WITH THIS MATTER?
Safety Rating for the 2014 FREIGHTLINER SPRINTER 2500
NHTSA has not yet tested the 2014 FREIGHTLINER SPRINTER 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 FREIGHTLINER SPRINTER 2500
Daimler Vans USA, LLC has issued 3 technical service bulletins (TSBs) for the 2014 FREIGHTLINER SPRINTER 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
2022110005-1 — ENGINE AND ENGINE COOLING
Software Update - Water Pump Diagnostics
2020040005 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
2020060002 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
NHTSA Investigations for the 2014 FREIGHTLINER SPRINTER 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER SPRINTER 2500
- 2009 FREIGHTLINER SPRINTER 2500 — 2 complaints
- 2010 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2011 FREIGHTLINER SPRINTER 2500 — 1 complaint
- 2012 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2013 FREIGHTLINER SPRINTER 2500 — 2 complaints
- 2014 FREIGHTLINER SPRINTER 2500 (current)
- 2015 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2016 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2017 FREIGHTLINER SPRINTER 2500 — 0 complaints
- 2018 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2019 FREIGHTLINER SPRINTER 2500 — 6 complaints
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints