2013 FREIGHTLINER SPRINTER 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2013 FREIGHTLINER SPRINTER 2500
The 2013 FREIGHTLINER SPRINTER 2500 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, ELECTRICAL SYSTEM:SOFTWARE, AIR BAGS. 2 technical service bulletins have been issued by Daimler Vans USA, LLC for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2013 FREIGHTLINER SPRINTER 2500
NHTSA has recorded 4 recalls for the 2013 FREIGHTLINER SPRINTER 2500, potentially affecting up to 169,115 vehicles.
Recall 18V032000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 17,413 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service...
View full details →Recall 17V272000 — ELECTRICAL SYSTEM:SOFTWARE
| 3 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence: The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners...
View full details →Recall 17V093000 — AIR BAGS
| 15,338 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from...
Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 16V077000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 136,361 vehicles affected
Defect: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner...
View full details →Owner Complaints for the 2013 FREIGHTLINER SPRINTER 2500
2 complaints have been filed with NHTSA for the 2013 FREIGHTLINER SPRINTER 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 2 | 0 |
Most Recent Complaints
I WAS NOTIFIED OF THE RECALL BY MERCEDES. I CALLED THE PHONE NUMBER PROVIDED. MERCEDES GAVE ME THE PHONE NUMBER FOR MERCEDES BENZ OF SOUTHAMPTON TO REPLACE THE FAULTY AIRBAGS. I PROVIDED THEM WITH VIN NUMBER, THEY CONFIRMED THE RECALL, ORDERED PARTS, AND SCHEDULED AN APPOINTMENT. WHEN WE ARRIVED FOR THE APPOINTMENT (MORE THAN AN HOUR'S DRIVE AWAY) MERCEDES BENZ OF SOUTHAMPTON REFUSED TO REPLACE THE DEFECTIVE AIRBAG BECAUSE THIS IS A FREIGHTLINER VAN. MERCEDES BUILT THE VAN, MERCEDES INITIATED THE RECALL, MERCEDES SENT ME TO THE DEALERSHIP. THE DEALERSHIP HAD MY VIN NUMBER. NOW, I STILL HAVE THE DEFECTIVE, DANGEROUS AIRBAGS AND DON'T KNOW HOW TO GET THEM REPLACED.
I WAS DELIVERY FOR DHL FOR 5 HOURS PIER TO THE ACCIDENT. I WAS ON A CITY STREET IN UPPER CHI-CHESTER, PA. WHEN I TRIED TO YIELD AND PREPARE FOR A STOP SIGN. WHEN I WENT TO APPLY THE BREAKS AND ADDED MORE PRESSURE TO THE BREAKS THEY JUST THEN DROPPED THE FLOOR. I THEN TRIED TO PUMP THE BREAKS, STILL NOTHING, NO BREAKS. FROM NOT BEING ABLE TO STOP AT THE STOP SIGN, I WENT THROUGH THE INTERSECTION CAUSING AN ACCIDENT. AFTER RESEARCHING ONLINE, I HAVE FOUND THAT THESE VEHICLES HAVE ALOT OF BREAK PROBLEMS AND A NUMBER OF REPORTS THAT SHOWN BREAK FAILURE TO THESES TYPES OF DELIVERY VANS.
Safety Rating for the 2013 FREIGHTLINER SPRINTER 2500
NHTSA has not yet tested the 2013 FREIGHTLINER SPRINTER 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 FREIGHTLINER SPRINTER 2500
Daimler Vans USA, LLC has issued 2 technical service bulletins (TSBs) for the 2013 FREIGHTLINER SPRINTER 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
2020040006 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
2020040007 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
NHTSA Investigations for the 2013 FREIGHTLINER SPRINTER 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER SPRINTER 2500
- 2008 FREIGHTLINER SPRINTER 2500 — 5 complaints
- 2009 FREIGHTLINER SPRINTER 2500 — 2 complaints
- 2010 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2011 FREIGHTLINER SPRINTER 2500 — 1 complaint
- 2012 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2013 FREIGHTLINER SPRINTER 2500 (current)
- 2014 FREIGHTLINER SPRINTER 2500 — 5 complaints
- 2015 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2016 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2017 FREIGHTLINER SPRINTER 2500 — 0 complaints
- 2018 FREIGHTLINER SPRINTER 2500 — 3 complaints
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints