2015 FREIGHTLINER SPRINTER 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
8
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2015 FREIGHTLINER SPRINTER 2500
The 2015 FREIGHTLINER SPRINTER 2500 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SEATS. 5 technical service bulletins have been issued by Daimler Vans USA, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Service Brakes (1 complaint), and Vehicle Speed Control (1 complaint).
Recalls for the 2015 FREIGHTLINER SPRINTER 2500
NHTSA has recorded 9 recalls for the 2015 FREIGHTLINER SPRINTER 2500, potentially affecting up to 272,709 vehicles.
Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 47,667 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number...
View full details →Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 47,667 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number...
View full details →Recall 19V238000 — SEATS
| 12 vehicles affected
Defect: Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a...
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
View full details →Recall 19V003000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 71,301 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 19V004000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 88,388 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 17V093000 — AIR BAGS
| 15,338 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from...
Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 16V261000 — STRUCTURE:BODY
| 55 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels...
Consequence: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
View full details →Recall 16V351000 — STRUCTURE:BODY:ROOF AND PILLARS
| 3 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Recall 16V093000 — EQUIPMENT:OTHER:LABELS
| 2,278 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
View full details →Owner Complaints for the 2015 FREIGHTLINER SPRINTER 2500
4 complaints have been filed with NHTSA for the 2015 FREIGHTLINER SPRINTER 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise control inoperable, but I have no choice.
Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise control inoperable, but I have no choice.
Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise control inoperable, but I have no choice.
I WORK FOR AN EXPEDITE TRANSPORT CARRIER. IN MY NOW CLOSE TO 3 YEARS DRIVING TWO SPRINTER 2500'S I HAVE HAD 7 OF THE 10 RIMS FAIL. IN EACH AND EVERY CASE THE SAME PROBLEM DEVELOPED. A HAIRLINE FRACTURE HAS THE RIM LOSING AIR NEAR WHERE THE VALVE STEM HOLE WAS PUNCHED. I MENTIONED 10 RIMS AS EVEN ONE OF THE TWO SPARES FAILED. IMHO THIS IS A CLEAR INDICATION THAT THIS PROBLEM IS NOT A WEAR AND TEAR THING. AFTER GETTING NEW TIRES LAST WEEK ALONG WITH A REPLACEMENT RIM I EXPLAINED MY PROBLEM TO THE TIRE TECHNICIAN. TO MY SURPRISE THEY FOUND A LEAK IN A RIM THAT WAS SUPPOSED TO BE REMOUNTED. THE OWNER OF THE TRANSPORTATION COMPANY I DRIVE FOR ALSO OWNS 3 MERCEDES 2500 SPRINTERS AND ALL 3 VEHICLES HAVE HAD SIMILAR PROBLEMS. I HAVE NOW STARTED COLLECTING THE DEFECTIVE RIMS. I HAVE 3 ALONG WITH PHOTOS OF A 4TH SHOWING THE LIQUID STOP LEAK OOZING FROM A FRACTURE. THESE RIMS ARE NOT RUSTY AND THE TECHNICIANS THEORY IS THAT THE HOLE STAMPING PROCESS FOR THE VALVE STEM HAS LIKELY COMPROMISED THE INTEGRITY OF THE STEEL NEAR THE HOLE. I BELIEVE THAT THESE RIMS AHOULD BE REPLACED
Safety Rating for the 2015 FREIGHTLINER SPRINTER 2500
NHTSA has not yet tested the 2015 FREIGHTLINER SPRINTER 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2015 FREIGHTLINER SPRINTER 2500
Daimler Vans USA, LLC has issued 5 technical service bulletins (TSBs) for the 2015 FREIGHTLINER SPRINTER 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
2022120013 — ELECTRICAL SYSTEM
Check NOx Sensors
2020040003 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
2020040004 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
2020060003 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
2020060004 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
NHTSA Investigations for the 2015 FREIGHTLINER SPRINTER 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FREIGHTLINER SPRINTER 2500
- 2010 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2011 FREIGHTLINER SPRINTER 2500 — 1 complaint
- 2012 FREIGHTLINER SPRINTER 2500 — 4 complaints
- 2013 FREIGHTLINER SPRINTER 2500 — 2 complaints
- 2014 FREIGHTLINER SPRINTER 2500 — 5 complaints
- 2015 FREIGHTLINER SPRINTER 2500 (current)
- 2016 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2017 FREIGHTLINER SPRINTER 2500 — 0 complaints
- 2018 FREIGHTLINER SPRINTER 2500 — 3 complaints
- 2019 FREIGHTLINER SPRINTER 2500 — 6 complaints
- 2020 FREIGHTLINER SPRINTER 2500 — 8 complaints
Other FREIGHTLINER Models
- FREIGHTLINER CASCADIA — 396 total complaints
- FREIGHTLINER FREIGHTLINER — 188 total complaints
- FREIGHTLINER CONVENTIONAL — 117 total complaints
- FREIGHTLINER COLUMBIA — 110 total complaints
- FREIGHTLINER CENTURY — 76 total complaints
- FREIGHTLINER BUSINESS CLASS M2 — 62 total complaints
- FREIGHTLINER FL-70 — 50 total complaints
- FREIGHTLINER MT — 39 total complaints