2016 FREIGHTLINER SPRINTER 2500 — Problems, Recalls & Safety Data

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Safety Rating

Owner Complaints

Recalls

ACTIVE RECALL

Service Bulletins

Investigations

Overview of the 2016 FREIGHTLINER SPRINTER 2500

The 2016 FREIGHTLINER SPRINTER 2500 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 4 technical service bulletins have been issued by Daimler Vans USA, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Power Train (1 complaint), and Vehicle Speed Control (1 complaint).

Recalls for the 2016 FREIGHTLINER SPRINTER 2500

NHTSA has recorded 10 recalls for the 2016 FREIGHTLINER SPRINTER 2500, potentially affecting up to 273,860 vehicles.

Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

December 23, 2020 | 47,667 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number...

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Recall 20V663000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

December 23, 2020 | 47,667 vehicles affected

Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

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Recall 19V003000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

March 15, 2019 | 71,301 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall 19V004000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

March 15, 2019 | 88,388 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall 17V149000 — POWER TRAIN:DRIVELINE:DRIVESHAFT

July 7, 2017 | 892 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

Consequence: If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

Remedy: DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners...

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Recall 17V093000 — AIR BAGS

May 26, 2017 | 15,338 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from...

Consequence: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall 16V670000 — SEAT BELTS:REAR/OTHER

November 18, 2016 | 271 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.

Consequence: If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.

Remedy: DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall 16V261000 — STRUCTURE:BODY

September 2, 2016 | 55 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels...

Consequence: If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

Remedy: DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

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Recall 16V351000 — STRUCTURE:BODY:ROOF AND PILLARS

August 11, 2016 | 3 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

Consequence: If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Remedy: DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

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Recall 16V093000 — EQUIPMENT:OTHER:LABELS

April 12, 2016 | 2,278 vehicles affected

Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

Consequence: The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

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Owner Complaints for the 2016 FREIGHTLINER SPRINTER 2500

3 complaints have been filed with NHTSA for the 2016 FREIGHTLINER SPRINTER 2500. Below is a breakdown by vehicle component.

Vehicle Speed Control

Complaints: 1

Component	Complaints	Crashes	Fires	Injuries	Deaths
Electrical System	1	0	0	0	0
Power Train	1	0	0	0	0
Vehicle Speed Control	1	0	0	0	0

Most Recent Complaints

#11442305 | ELECTRICAL SYSTEM | December 1, 2021 | 35,000 miles

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

#11442305 | POWER TRAIN | December 1, 2021 | 35,000 miles

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

#11442305 | VEHICLE SPEED CONTROL | December 1, 2021 | 35,000 miles

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Safety Rating for the 2016 FREIGHTLINER SPRINTER 2500

NHTSA has not yet tested the 2016 FREIGHTLINER SPRINTER 2500 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 FREIGHTLINER SPRINTER 2500

Daimler Vans USA, LLC has issued 4 technical service bulletins (TSBs) for the 2016 FREIGHTLINER SPRINTER 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

LI82.35-N-078930 — VISIBILITY/WIPER

March 10, 2025

Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity....