2020 FORD FUSION Suspension Problems

4 NHTSA complaints on file

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Suspension Issues in the 2020 FORD FUSION

4 suspension complaints have been filed with NHTSA for the 2020 FORD FUSION. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Suspension Complaints

#11675220 |
Vehicle Make/Model/Year: Ford Fusion, 20XX (replace with your year) Component Affected: Suspension – lower control arm bushing or mount Summary of the problem: I am reporting a recurring and well-known issue with the lower control arm bushings on Ford Fusion models from 2013 and newer. In my case, the bushing wore prematurely, causing a clunking or cranking noise when turning, especially at low speeds. The bushing or bolt appears to shift even when torqued properly. This problem has been acknowledged by many other owners as well. Safety risk: This affects the vehicle’s handling and stability. It can cause loose steering, misalignment, premature tire wear, and could result in suspension failure while driving. This poses a real safety concern, especially during cornering or evasive maneuvers. Repair history: This issue is so common that owners often have to replace the bushings or the full control arm multiple times. Even after replacement, the...
#11673586 |
The ball joint broke off while driving and the car only has 44,000 miles.
#11667067 |
At approximately 99,900 miles, my 2020 Ford Fusion began experiencing serious transmission issues, including rough shifting, hesitation, jerking, and difficulty accelerating, especially at low speeds or while merging onto highways. These symptoms created an unsafe driving situation, particularly in traffic and intersections. I took the vehicle to multiple repair shops to have the issue diagnosed. This process caused my mileage to go slightly over the 100,000-mile recall coverage limit for transmission repair assistance, but I have full documentation showing that the transmission problem clearly began while the vehicle was still under the limit. I later discovered that Ford had issued a recall or Customer Satisfaction Program (CSP) related to known transmission issues on this model. The CSP is 22N12, however, I never received any notice from Ford by mail, phone, or email about this recall or warranty extension. I was unaware it existed until after my car began to fail....
#11644204 |
The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.
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