2009 FORD FUSION — Problems, Recalls & Safety Data

The contact owns a 2009 Ford Fusion. The vehicle was repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), but the failure occurred. When the vehicle was retrieved from the dealer, the contact was informed that the vehicle had passed an inspection. The brake pedal was depressed approximately seventy percent down for the brakes to engage. The contact stated that the brake pedal was soft while depressed. No warning lights were illuminated. The vehicle was taken back to the dealer, but it was unknown if the vehicle was diagnosed. The contact was informed that the rear calipers needed to be inspected. However, the contact was unsure if the rear calipers were inspected. The contact stated that the vehicle remained at the dealer unrepaired and was awaiting a flush of the braking system. The dealer made the manufacturer aware of the issue. The zone manager informed the contact that a satisfaction program had expired. No additional assistance was provided. The failure mileage was approximately 95,000.

The ABS warning light came on while driving, and the brakes began to feel unsafe during normal stops. I later learned there is an open recall for the ABS module on my vehicle. When I took it to the dealership, they refused to perform the recall repair unless I paid out of pocket for a new ABS control module, even though the recall notice mentions this component. The issue affects braking performance and safety, especially on wet roads. The ABS system continues to malfunction, and the dealership’s refusal to complete the recall repair leaves the vehicle unsafe to drive.

My car's brake pedal started not working properly. When trying to brake, the brake pedal goes down further than what it is supposed to and it takes longer than normal to brake, causing almost wrecks. It happens suddenly when trying to brake sometimes and it is very scary. There was a previous recall on the brake lines and it said they needed to be flushed out and all. I had this done to my car before and thought everything was okay. But it is not. I called Ford and they said there is currently a Customer Satisfaction Program that covers the repair of the Hydraulic control unit but it is limited to vehicles under 15 years old. My car is 16 years old so it does not qualify for this program. I asked why this wasn't a recall because it is such a big safety issue and they stated they couldn't make it a recall, it would have to be reported and issued from NHTSA. If the brakes/brake pedal is messing up and this is a known issue, then the vehicles' age should not matter. It should be recalled and fixed because this is such a huge safety concern and obviously a defect when manufactured. I don't have another car to drive and I'm sure there are numerous others in this same position and I feel it is imperative that this be looked into further and issued as a recall so people can remain safe and I'm sure this would save lives. I almost ran into a car today and it is extremely hazardous. It is very dangerous and scary and there is no warning light or anything indicating anything is wrong until driving it and it randomly happens. I have taken care of my car and had the previous recalls fixed but Ford knows this is an issue and very dangerous so it seems clear this needs to be issued as a recall.

I have recall 19S54 and called Ford. They made an appointment with Downtown Ford, Charleston, WV. The dealership said ford declined my recall repair due to not being able to get their machines to get any codes from my car. The ABS light is on. My mechanic said Ford should fix their recall. The recall says the D03 fluid must be changed to DOT 4 even if no problem found and if problem detected how to fix it! Ford declined because they can't get code reader to work on my car. They said it is a Preexisting Condition! My car is old but only has 24,800 miles and has been kept inside in a heated garage. The Downtown dealership said their hands are tied and would love to make my car safe. Their phone number is 304 344 1601. Please help me get my car fixed!!! I have called Ford multiple times and no help due to not having the codes from the dealership. Thanks!!!!

I have noticed for some time in our 2009 Ford Fusion purchased used that the brake travel was longer than it should be. This results in the need to anticipate braking quicker and react faster to allow appropriate time to slow down. In doing some research I discovered a Ford recall 19S54 which was apparently replaced by a Ford CSP 21N11. I made an appointment to have this issue addressed by a Ford dealership and they said that the CSP expired in 2022 and the vehicle is no longer covered despite the persistence of the safety issue and the fact that it has not been repaired for this known problem. With a significant issue, such as braking, I believe the expiration should be extended to allow for Ford owners to have this known safety issue addressed appropriately by Ford.