NHTSA Complaint #11627426 — 2009 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11627426
Vehicle	2009 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	November 26, 2024
Date Filed	November 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I have noticed for some time in our 2009 Ford Fusion purchased used that the brake travel was longer than it should be. This results in the need to anticipate braking quicker and react faster to allow appropriate time to slow down. In doing some research I discovered a Ford recall 19S54 which was apparently replaced by a Ford CSP 21N11. I made an appointment to have this issue addressed by a Ford dealership and they said that the CSP expired in 2022 and the vehicle is no longer covered despite the persistence of the safety issue and the fact that it has not been repaired for this known problem. With a significant issue, such as braking, I believe the expiration should be extended to allow for Ford owners to have this known safety issue addressed appropriately by Ford.

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#11680076 — August 12, 2025 — My car's brake pedal started not working properly. When trying to brake, the brake pedal goes down further than what...

#11679035 — August 7, 2025 — I have recall 19S54 and called Ford. They made an appointment with Downtown Ford, Charleston, WV. The dealership said...

#11617022 — September 28, 2024 — After activation of ABS brake system, brakes became "soft" and "spongy" with permanent increased braking time. As de...

#11616080 — September 23, 2024 — While i was driving and the car hits a hole if the road, and i tried to brake so i can controll the car the breakes b...

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