2013 FORD FOCUS Steering Problems

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

I'M ANOTHER VICTIM OF THE EPAS POWER STEERING GEAR ASSEMBLY FAILING. IT FAILED ON SEPTEMBER 26TH, WHILE UNDER WARRANTY, BUT UNFORTUNATELY I DIDN'T BRING IT INTO A DEALERSHIP ON SEPTEMBER 30TH. TWO DAYS AFTER THE WARRANTY EXPIRATION. DESPITE THE WELL-KNOWN OCCURRENCES OF THE EPAS / GEAR ASSEMBLY FAILURES, THE WARRANTY EXPIRATION DATE, ETC., FORD STILL CHOSE TO REFUSE IT UNDER WARRANTY CARE. INSTEAD, FORD FORCED ME TO PAY OUT OF POCKET WITH NO ASSISTANCE. THE WORSE PART IS IT NEARLY CAUSED AN ACCIDENT BECAUSE IT CHOSE TO FAIL IN TRAFFIC WHILE UNDER OPERATION AT LOW SPEEDS.

WHILE DRIVING AT A HIGH RATE OF SPEED(55MPH) ON A HIGHWAY, THE "POWER STEERING ASSIST FAILURE" CAME UP ON THE DASH SCREEN. I IMMEDIATELY NOTICED THE STEERING WAS TIGHT TO TURN. WHILE TURNING TO GET OFF TO THE SIDE OF THE ROAD, THE TIGHTNESS GOT WORSE. IT TOOK A LOT OF STRENGTH TO TURN THE WHEEL. I ALMOST GOT IN AN ACCIDENT. WHEN THE FORD DEALERSHIP DIAGNOSED THE PROBLEM, THEY SAID THE STEERING ASSIST WAS SHOT AND WOULD COST AROUND $1600 TO REPLACE AND REALIGN THE WHEELS. THEY INFORMED ME THE PROBLEM WAS NOT A RECALL ISSUE ALTHOUGH I SEE FORD HAS RECALLS ON VARIOUS OTHER MODEL POWER STEERING ASSIST UNITS. THEY NEED TO ADD THE FOCUS TO THE LIST. *TR

MY 2013 FOCUS TITANIUM ELECTRONIC RACK & PINION FAILED. IT OCCURRED WITHOUT ANY PRIOR WARNING ON A BUSY INTERSTATE. MIRACLE WITHOUT AN ACCIDENT. 49,000 MILES. I HAVE NO WARRANTY.. MY RESEARCH SHOWS MANY WITH SIMILAR STORIES AND NO RECALL? THIS IS A SERIOUS SAFETY ISSUE.QUOTED $1800 TO REPAIR. SO THAT MY CAR WILL SIMPLY STEER? RECALLS HAPPEN FOR MANY REASONS AND TO THINK IT HASN'T HAPPENED FOR A SUDDEN LOSS OF A VEHICLES STEERING IN INCOMPREHENSIBLE. TO REPEAT, ALL WITHOOUT ANY WARNING. NO DASH LIGHT OR MESSAGE! I CHANGED LANES AT 60 MPH AND IT WOULD NOT RESPOND SO THAT I COULD MAKE THE NEEDED CORRECTION TO NOT CONTINUE IN TO ONCOMING TRAFFIC. GETTING IT SAFELY TO THE SHOULDER WAS PHYSICALLY DIFFICULT AND EXTREMELY DANGEROUS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, A WARNING MESSAGE WOULD DISPLAY. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE VEHICLE WAS PREVIOUSLY SERVICED PER A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SHUTTERING ON THE CLUTCH OF THE VEHICLE OCCURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE STEERING SEIZED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,235.

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A MONTH THAT THE POWER STEERING MODULE LIGHT HAS COME ON WHILE DRIVING AND I LOST POWER STEERING. I HAD TO RESTART THE CAR TO RESET IT. THANKFUL I (AND EVERYONE ELSE) WAS SAFE AND IN A SECLUDED AREA WHEN IT HAPPENED. THIS HAPPENING ON THE FREEWAY OR NEIGHBORHOOD COULD BE A DIFFERENT STORY.

WHILE ATTEMPTING TO TURN RIGHT ON TWO OCCASIONS TODAY MY WIFE'S 2013 FORD FOCUS HAD NO POWER STEERING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE AND AM VERY CURIOUS AS TO WHY FORD HAS NOT DONE ANYTHING ABOUT IT? WILL SOMEBODY HAVE TO CRASH AND DIE FOR THE MOTOR COMPANY TO ACCEPT RESPONSIBILITY? THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE SINCE WE BOUGHT IT AND THE FACT THAT WE PURCHASED IT PRACTICALLY BRAND NEW IT IS CONCERNING TO HAVE SO MUCH GO WRONG.

RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION WHILE MID-TURN TRAVELING AT APPROXIMATELY 30 MPH. IT FELT AS IF I'D HIT A SLIPPERY SPOT IN THE ROAD OR HAD HIT A SMALL BUMP ON THE FRONT DRIVERS SIDE. WHILE STRAIGHTENING OUT OF THE TURN, I NOTICED A SIGNIFICANT CHANGE IN STEERING FEEL, AND STEERING IN GENERAL BECAME VERY DIFFICULT. THERE WAS NO GRADUAL DECLINE IN STEERING PERFORMANCE, JUST A SUDDEN FAILURE. I CAN ONLY BE THANKFUL THAT I WAS NOT TRAVELING AT A HIGHER RATE OF SPEED. I CHECKED THE ERROR CODES LATER AND NOTED THE FOLLOWING: U3000-49 (CONTROL MODULE: INTERNAL ELECTRONIC FAILURE), U3000-53 (CONTROL MODULE: DEACTIVATED), U3000-4B (CONTROL MODULE: OVER TEMPERATURE).

ONE DEC 24 2015 DRIVING DOWN THE FREEWAY MY CAR HAD FULL LOSS OF STEERING, THE ENGINE LIGHT CAME ON, THE PEDALS STOPPED WORKING AND I NEARLY CRASHED THE CAR. AFTER PULLING OFF THE FREEWAY I TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. MOMENTS LATER I COULD START THE CAR, I RAN A VEHICLE HEALTH REPORT TO PROVE TO FORD THAT SOMETHING HAD HAPPENED. I THEN DROVE MY CAR WHICH WAS STUCK IN 1ST GEAR TO MY DESTINATION. THE STEERING WAS VERY HEAVY, THE PEDALS WERE NOT WORKING WELL AT ALL. AFTER LEAVING IT PARKED FOR 30 MINUTES I TURNED THE CAR ON AND THE CHECK ENGINE ILLUMINATED, BUT THE PROBLEMS HAD CLEARED. THIS FEATURE IS VERY DECEIVING, AS SOME MAY ASSUME THE CAR IS NOW SAFE. I TOOK THE CAR IN FOR REPAIR, AND THEY SIMPLY REPROGRAMMED THE CAR. I CONTINUE TO THIS DAY TO...

ON THE EVENING OF SEPT. 8, 2016 WHILE DRIVING STRAIGHT ON LEE JACKSON MEMORIAL HIGHWAY IN FAIRFAX, VA AT ABOUT 45 MILES PER HOUR, POWER STEERING FAILED WITH NO WARNING. POWER ASSIST CUT OUT AND A WARNING INDICATOR CAME ON. THIS RESULTED IN AN IMMEDIATE CHALLENGE TO MAINTAIN CONTROL OF THE VEHICLE. I WAS FORTUNATE AN ACCIDENT DID NOT OCCUR GIVEN THE IMMEDIATE, DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO STEER. I WAS ABLE TO SAFELY RETURN HOME THAT EVENING WITH DIFFICULTY, AND I BROUGHT THE CAR TO TED BRITT FORD THE FOLLOWING MORNING. I WAS TOLD THAT A CONTROL MODULE HAD FAILED, BUT SINCE IT WAS INTEGRAL TO THE STEERING "GEAR" THE ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED AT A COST OF $1,600. I UNDERSTAND THAT THERE IS A RECALL ON RECENT FORDS WITH STEERING PROBLEMS, BUT MY MODEL, YEAR, AND ISSUE ARE NOT COVERED. THIS IS CLEARLY...

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL WAS NOT FUNCTIONAL AND THE VEHICLE COULD NOT REVERSE PROPERLY. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING REGAINED FUNCTION AND THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC STATED THAT THE VEHICLE'S MODEL TYPE WAS KNOWN TO EXPERIENCE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 16,000.

TAKATA RECALL: WHILE I WAS DRIVING STRAIGHT ON THE HIGHWAY, MY STEERING WHEEL STOPPED RESPONDING. IT JUST STIFFED UP AND I HAD LITTLE CONTROL OF IT AND IT WAS VERY HARD TO MAKE TURNS. ALSO I NOTICED SOME TYPE OF MALFUNCTION MESSAGE ON THE LCD DISPLAY SAYING SOMETHING ABOUT THE STEERING WHEEL STOPPED WORKING, SWITCHING TO ASSIST MODE, AND TO TAKE IT IN FOR SERVICE. I TOOK IT TO THE FORD DEALER THE NEXT DAY AND THEY SAID I NEEDED A WHOLE NEW STEERING RACK, BUT FROM READING THE SAME PROBLEM THAT OTHER USERS OF THE FORD FOCUS 2013 EXPERIENCED AND FROM MY REPAIR INVOICE, I SUSPECT IT HAS SOMETHING TO DO WITH THE (ELECTRIC POWER-ASSISTED STEERING) EPAS

I OWN A 2013 FORD FOCUS. THE DEALER REPLACED TCM MODULE AND UPDATES AS NEEDED DUE TO RECALL. MY CAR HAS 60K MILES AND EVERY SINCE DEALER COMPLETED WORK, MY STEERING WHEEL WILL NOT TURN ONCE YOU FIRST CRANK THE CAR. AFTER IT IDLES FOR AWHILE, I CAN DRIVE OFF. AS OF THIS MORNING, MY "STEERING ASSIST DEFAULT SERVICE REQUIRED" SENSOR IS ON, AND MY STEERING WILL NOT TURN AT ALL. THERE IS ALSO A CLICKING NOISE, LIKE A BLINKER, THAT WILL NOT STOP EVEN IF KEYS ARE OUT OF IGNITION.

I HAVE THE CAR PARKED IN MY DRIVEWAY WHEN I WENT TO DRIVE IT GIVES ME THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. THE CAR HAS 48,288 MILES WHICH I'VE ONLY PUT 12,088 OF IT. I HAVE ONLY HAD THE CAR 14 MONTHS WHEN THIS OCCURRED I'VE CONTACTED THE DEALER WHICH THEY STATED THE EXTENDED WARRANTY I REQUESTED WAS NEVER PURCHASED WHEN I TOLD THEM THE WARRANTY PAPERWORK THAT WAS GIVEN TO ME WAS EXPIRED BEFORE I PURCHASED THE CAR. I AM FURIOUS WITH THE DEALER, AND FORD. I DON'T HAVE $1,500 FOR THE REPAIR AND WITHOUT A CAR I CAN'T GET TO WORK. NOW I HAVE TO WORRY OF HAVING IT REPOSSESSED BECAUSE I CAN'T MAKE THE CAR PAYMENT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. "STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

BACKING OUT OF A PARKING SPACE AND THE POWER STEERING FAILED. WHEEL COULD NOT BE TURNED AT ALL. VEHICLE HAD TO BE TOWED TO A DEALER SINCE AN INDEPENDENT REPAIR SHOP COULD NOT REPAIR. TOTAL COST OF THE REPAIR WAS $1793.43. THE VEHICLE ONLY HAD 49K MILES AT THE TIME OF THE FAILURE.

WHILE DRIVING ON HIGHWAY MAKING SWEEPING RH TURN STEERING WHEEL SUDDENLY TURNED TO THE LEFT ENOUGH THAT I CROSSED INTO ANOTHER LANE. GOT OFF HIGHWAY, NO WARNING INDICATORS. WENT THROUGH TOWN AND ON BUMPY PAVEMENT OR LOW SPEED TURNS STEERING WHEEL WOULD FIGHT MY EFFORTS TO TURN. CALLED DEALER AND DROVE THE CAR THERE THE NEXT MORNING. FINALLY A WARNING APPEARED THAT SAID STEERING ASSIST FAILURE. IT WAS THEN I REALIZED CAR WAS TWITCHING IN / OUT OF MANUAL STEERING AND WOULD JERK STEERING WHEEL FROM MY HANDS IF I DIDN'T KEEP A DEATH GRIP ON THE WHEEL. THIS 2013 FOCUS HAS HAD CLUTCH PACK REPLACEMENT, TCM FAILURE AND HORN INTERMIT WORKING. IF YOU DON'T HOLD WHEEL TIGHT I COULD SEE A CRASH WOULD BE LIKELY. THIS CAR SCARES ME BUT CAN'T AFFORD A NEW CAR, HECK THIS IS A NEW CAR WITH 65,000 MILES ON IT. CAN'T WAIT TO...

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIR, BUT THE FAILURE RECURRED. THE DEALER CONFIRMED THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

DROVE OUT OF STATE FOR A WEDDING, PARKED CAR AT A REST STOP TO USE THE BATHROOM CAME BACK OUT STARTED THE CAR TO FIND A WARNING LIGHT "STEERING ASSIST FAULT" AMBER COLORED [I] APPEARED ON THE DASH AND UNABLE TO TURN THE STEERING WHEEL. MY HUSBAND TOOK THE DRIVERS SEAT TO DRIVE TO THE NEXT EXIT WHERE OUR HOTEL IS TO MANUALLY FIGHT TO TURN THE WHEEL. HAD TO BE TOWED HOME ALMOST 100 MILES, FORD SHOULD OWN UP TO THIS SEVER SAFETY ISSUE AND RECALL THIS VEHICLE PROBLEM. NOTHING CLEARED THIS CODE OR FIXED THE DIFFICULT STEERING.

VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT...

WHILE DRIVING ON A MAIN ROAD MY STEERING WHEEL SUDDENLY BECAME VERY TIGHT AND FELT AS IF IT LOCKED UP. I WAS UNABLE TO TURN THE WHEEL AND THEN THE LIGHT WENT ON SAYING POWER STEERING FAILURE. THE CAR BECAUSE EXTREAMLY DIFFICULT TO CONTROL AND NO LONGER SAFE TO DRIVE. WHEN I WOULD TRY TO TURN THE WHEEL I WOULD HEAR ALMOST LIKE A GRINDING SOUND AND THE WHEEL WOULD FEEL LIKE IT WAS ALMOST PUSHING BACK AGAINST ME TURNING IT. THE VEHICLE IS NO LONGER SAFE TO DRIVE AND WAS PURCHASED BRAND NEW AND HAS NEVER HAD ANY ISSUES UNTIL THIS.

I WAS DRIVING ON THE INTERSTATE, AND HAD NOTICED MY STEERING WHEEL WAS KIND OF TIGHT, AND MAKING LITTLE ADJUSTMENTS DIDN'T FEEL NORMAL. I WAS TRAVELING AT 70 MPH, AND THE CAR COULDN'T MAKE A SMALL CURVE, I HAD TO SWERVE INTO THE NEXT LANE, ALMOST HIT THE CONCRETE WALL. MY WARNING LIGHT CAME ON STEERING ASSIST FAULT SERVICE IMMEDIATELY . I PULLED OFF THE INTERSTATE AS I DID THERE WAS A HORRIBLE GRIDDING SOUND AT ANY LITTLE TURN OF THE WHEEL. THE STEERING BECAME COMPLETELY USELESS, THE CAR WAS DRIFTING INTO ONCOMING TRAFFIC AND WOULDN'T TURN AT ALL. I PARKED THE CAR AND TURNED IT OFF, WHEN I TURNED IT BACKED ON THE ERROR HAS CHANGED TO COMPLETE SYSTEM FAILURE, AND THE STEERING WHEEL WILL NOT MOVE AT ALL.

STEERING RACK NEEDED TO BE REPLACED. CAUSED STICKING STEERING AND A DRY GROUNDING SOUND. PROBLEM OCCURED WHILE DRIVING. MECHANIC SAID IT COULD SEIZE UP THE STEERING.

MY 2013 FORD FOCUS HAS 60K MILES OR LESS AND THE RACK AND PINION WENT OUT WHILE I WAS DRIVING AND OTHER THAN THAT I GOT THE CAR AT 36K MILES AND HAS HAD IT IN THE SHOP TWICE BECAUSE OF SHUTTERING IN BETWEEN GEARS WHICH IS SCARY SOMETIMES. NEEDLESS TO SAY THE SOFTWARE WAS UPDATED TWICE AND CLUTCH WAS REPLACED AND IT STILL SHUTTERS.

I WAS DRIVING AND THE STEERING GOT HARD, SO I KEPT DRIVING IT TO WORK. IT SAID SOMETHING ABOUT STEERING FAULT. I STEPPED INTO A PLACE TO GET COFFEE, AND THEN TURNED MY CAR ON AND THE SCREEN SAID POWER LOSS. I CANNOT BELIEVE THIS IS HAPPENING WITH 60K ON IT... ITS ONLY A 2013..

WHILE DRIVING THE STEERING STOPS WORKING, UNABLE TO TURN RIGHT OR LEFT. I WAS TURNING RIGHT AT A CORNER AND STEERING COMPLETELY STOPPED WORKING. TRAFFIC STOPPED BECAUSE OF THIS AND THIS COULD'VE CAUSED AN ACCIDENT.

ELECTRONIC POWER STEERING ASSIST FAILURE. ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION ON CITY STREETS WHILE TURNING.

LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT RE 2013 FORD FOCUS ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING ON THE FREEWAY AT 65 MPH, HE NOTICED DEAD SPOTS IN THE STEERING FUNCTION, THE VEHICLE SEEMED TO DRIFT IN A DIRECTION AND WHILE TRYING TO CORRECT IT, NOTHING HAPPENED RIGHT AWAY. THEN IT WOULD CATCH. THE CONSUMER ALSO STATED AFTER DRIVING THE VEHICLE FOR A MONTH, IT WAS APPARENT THERE WAS A PROBLEM WITH THE TRANSMISSION. IT WAS HESITATING TRYING TO SHIFT AND MAKING NOISES. THE DEALER WAS AWARE OF THE PROBLEM AND IT STATED IT WAS CALLED SHUDDERING. THE DEALER INFORMED THE CONSUMER IT DEPENDED HOW FAST HE TOOK OFF FROM START AND IT WAS STANDARD FOR THE VEHICLE. THE CONSUMER DISCOVERED THERE WAS A FIX FOR THE PROBLEM. HOWEVER, RECORDS INDICATED THE TRANSMISSION HAD ALREADY BEEN FIXED ON THE VEHICLE. *JB

DRIVING HOME ON THE 15 OCTOBER 2015 AND THE POWER ASSIST FEATURE FAILED. HAD TO HAVE THE VEHICLE TOWED HOME. APPEARS TO BE A COMMON OR KNOW SAFETY ISSUE.UNSAFE DUE TO HIGHWAY DRIVING - SPEED AND POTENTIAL MERGING ISSUES!

I WAS DRIVING AND OUT OF NO WHERE THE INFORMATION LIGHT CAME ON NOTIFY ME THAT THE STEERING ASSIST FAULT LIGHT AND THE STEERING WHEEL WOULDN'T TURN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

STOPPED IN STOP-AND-GO TRAFFIC ON A MAJOR HIGHWAY, WHEN I ATTEMPTED TO ACCELERATE AGAIN THE VEHICLE FLASHED A WARNING WHICH SAID "HILL START ASSIST NOT AVAILABLE" AND THE ENGINE DIED COMPLETELY. I LOST ALL POWER TO THE WHEELS AND LOST POWER STEERING, WAS ABLE TO COAST TO THE SHOULDER, WHERE THE CAR WOULD NOT START. ALL WARNING LIGHTS APPEARED TO COME ON, INCLUDING SEATBELT, CHECK ENGINE, TRACTION CONTROL, ETC. THE CAR INDICATED IT WAS IN "DRIVE", IN SPITE OF THE FACT THAT I HAD THE GEARSHIFT IN PARK. IT WOULD NOT SHIFT GEARS OR ALLOW ME TO START THE ENGINE. AFTER SITTING FOR 30-40 MINUTES WAITING FOR A TOW TRUCK, THE CAR SUDDENLY APPEARED TO FUNCTION NORMALLY. I DROVE HOME, AND 10 MINUTES LATER, WHILE PARALLEL PARKING, THE INCIDENT OCCURRED AGAIN: BACKING INTO A PARKING SPACE AND ATTEMPTING TO PULL BACK OUT, GOING UPHILL, THE EXACT SAME SEQUENCE OF EVENTS...

IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM,...

AS I WAS DRIVING HOME WITH MY DAUGHTER I HAD TURNED A CORNER GOING A LOW SPEED LIKE 10MPH AND THE STEER ASSIST FAULT WARNING LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP AS I WAS TURNING AND I HAD TO FORCE MY CAR STRAIGHT. I MOVED OFF TO THE SIDE AND I WAS SO SCARED.MY DAUGHTER WHO IS AUTISTIC ALSO SAID MOMMY I'M SCARED. I HAD NO IDEA IF IT WAS SAFE TO TRY AND GET HOME OR IF I SHOULD SIT THERE.I AM SO FRUSTRATED THAT I BOUGHT THIS CAR TO REPLACE A CAR THAT HAD GONE OUT AND HAVE ONLY HAD IT FOR 5 MONTHS. I'M EVEN MORE UPSET THAT I TRUSTED THAT THE 2013 FORD FOCUS WAS A STABLE CAR AND HERE I AM ABOUT TO HAVE TO SHELL OUT MONEY THAT I DON'T HAVE TO GET IT FIXED. I'M OUTRAGED THAT THIS TYPE OF...

WHILE DRIVING HOME FROM WORK, I FELT THE STEERING WHEEL BECAME TIGHT, THEN A SLIGHT DRIFT TO THE LEFT. WHEN I TRIED TO BRING IT BACK TO THE CENTER THE STEERING WHEEL WOULD NOT MOVE TO THE RIGHT. I NOTICED IF I TURN IT TO THE LEFT A LITTLE, WHICH COULD TAKE ME LEFT OF CENTER OF THE ROAD, I WAS ABLE TO TURN THE WHEEL TO THE RIGHT AND BRING THE CAR RIGHT AND BACK TO CENTER OF MY LANE. THIS WORSEN AS I GOT CLOSE TO HOME AS I BEGAN TO HEAR NOISES LIKE GRINDING FROM THE STEERING. BY DRIVING VERY SLOWLY WITH MY FLASHERS ON, GETTING OUT PERIODICALLY TO CHECK IF THE WHEEL WAS NOT FALLING OFF, I MANAGE TO GET HOME SAFELY.

I WAS DRIVING ON A SIDE STREET AT ABOUT 15 MPH WHEN I NOTICED IT BECAME DIFFICULT TO STEER THE CAR. THE STEERING ASSIST WARNING LIGHT CAME ON. IT WAS NOW DIFFICULT TO MAKE TURNS. IT FELT LIKE MANUAL STEERING FROM THE 1960'S. THERE WAS NO WARNING; IT JUST HAPPENED. I TOOK THE FORD FOCUS TO MY MECHANIC. HE PLUGGED THE CAR INTO THE COMPUTER FOR A DIAGNOSTIC REPORT. HE FOUND NOTHING WRONG WITH IT. HE LOOSENED THE BATTERY CABLES AND MADE A FEW OTHER INSPECTIONS. THE STEERING ASSIST LIGHT WAS NO LONGER ON AND THE CAR RAN WELL. HAVING THE POWER STEERING GO OUT WITHOUT WARNING WAS SCARY. I'VE NEVER HAD THIS PROBLEM WITH ANY CAR. *TR

WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.

THE STEERING SEEMED VERY DIFFICULT THEN A MESSAGE ON THE MESSAGE BOARD SAID STEERING FAULT TURN ENGINE OFF.I HAD IT TOWED TO A FORD GARAGE WHO SAID THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPLACED

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A WARNING ALARM AND THE POWER STEERING DEFAULT CRITICAL LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

DRIVING FROM HOME, MADE TWO TURNS WITH THE STEERING SOMEWHAT "GRABBING" BOTH TIMES, BUT AFTER GETTING TO MAINTAIN SPEED AT ABOUT 50 MPH IT SEEMS TO BE FINE, UNTIL I WENT TO MAKE A SMALL ADJUSTMENT IN DIRECTION, STARTED GETTING A STEERING FAILURE AND THE STEERING JUST STUCK, SO I TURNED HARD TO OVER CORRECT (LIKE YOU WOULD IN A CAR W/ NO POWER STEERING) AND SUDDENLY IT LET LOOSE, SHOOTING TO THE OTHER SIDE OF THE LANE AND GRABBED AGAIN AND REPEATED AGAIN. BY NOW IM STARTING TO GET CONCERNED AND SLOW DOWN, BUT THE NEXT TIME IT GRABBED COMPLETELY STUCK IN THAT DIRECTION AND THE ERROR CHANGED TO "STEERING LOSS", I SLAMMED ON THE BRAKES BEFORE VEERING OFF THE ROAD, AND THANKFULLY NOT FAR FROM HOME. HOWEVER, I WAS TERRIFIED, AND THANKFULLY MY WIFE AND CHILDREN WERE NOT IN THE CAR, OR WE WERE IN THE MIDDLE OF...

I FILLED UP MY CAR WITH GAS AND THEN TURNED IT BACK ON TO GET A FAILURE MESSAGE THAT MY EPS POWER STEERING HAD FAILED. WHEN I TRIED TO TURN THE VEHICLE, IT WAS VERY HARD TO TURN CORNERS OR TURN IT AT ALL. I TRIED DRIVING IT TO THE DEALERSHIP AND ONCE THERE, I WAS NOTIFIED THAT I WOULD NEED TO PAY $1,500.00 TO PAY FOR AN ENTIRE NEW EPS SYSTEM SINCE THEY CANNOT REPLACE JUST THE STEERING MODULE. I DON'T GET HOW I PAY FOR A LIKE-NEW CAR IN 2014 AND IMMEDIATELY INCUR A 1,500.00 BILL. *TR

WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO...

WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL WHICH HAD BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT RENTED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED ALONG WITH THE TRANSMISSION AND YOU ARE NOT IN PARK WARNING LIGHTS. IN ADDITION, THE BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN DRIVING AT HIGHWAY SPEEDS OF ABOUT 65+ MPH THE STEERING WHEEL WILL HAVE A NOTCHY FEEL WHEN YOU TRY AND TURN IT FROM THE CENTER TO CORRECT DIRECTION, WHICH RESULTS IN A JOLT* THAT OVER CORRECTS CAUSING YOU TO HAVE TO CORRECT AGAIN, WHERE THE ISSUE COMES INTO PLAY ONCE AGAIN. DOING SO MAKE IT FEEL AS IF YOU HAVE TO CONSTANTLY TURN THE WHEEL BETWEEN THE NOTCH POINTS IN ORDER TO GO IN A STRAIGHT LINE, WHICH MAKES THE CAR HANDLE IN A VERY UNSAFE MANNER, WHEN YOU TAKE INTO ACCOUNT THAT WHEN THE WHEEL GOES INTO THE NOTCH THE CAR HEADS STRAIGHT FOR THE CAR NEXT TO YOU OR THE BARRIER/DITCH ON THE SIDE OF THE ROAD. I HAVE TO TAKE 500 MILE TRIPS EVERY MONTH, AND THIS BECOMES A SERIOUS PROBLEM AT THE SPEEDS AND DISTANCES THAT I HAVE TO DRIVE. * THIS JOLT IS LIKE...

MY CAR HAS HAD THE STEERING FIXED, THE ALTERNATOR REPLACED AND THE CLUTCH FIXED 5-6 TIMES IN 6 MONTHS. MY TRANSMISSION/CLUTCH IS STILL NOT REPAIRED. SOMEONE IS GOING TO DIE IN THIS CAR AND I CAN'T AFFORD TO GET RID OF IT SO I AM FORCED TO PUT MY LIFE IN DANGER EVERY DAY. I HAVE A LEMON LAW ATTORNEY AND FORD WILL STILL DO NOTHING. I PAID $1095 FOR AN AUTOMATIC TRANSMISSION AND I DO NOT HAVE AN AUTOMATIC TRANSMISSION. FORD COMMITTED FRAUD WITH THIS SALE. *TR