NHTSA Complaint #10722259 — 2013 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10722259 |
| Vehicle | 2013 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.
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