NHTSA Complaint #11692425 — 2013 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11692425
Vehicle	2013 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2025
Date Filed	October 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.

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