NHTSA Complaint #11717304 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11717304
Vehicle 2013 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

During recent freezing weather, upon starting the car and attempting to turn, I realized that the steering wheel was frozen solid. While researching what could have happened, the war warmed up enough to melt the water in the electric power assisted steering motor, allowing the vehicle to turn. Now, the EPAS is seized up completely. If I had been driving when it locked up completely, it could have proved fatal. The problem has not been reproduced, as it just happened in the last couple of weeks. I never got any check engine light pertaining to this issue. OBDII showed not errors for the EPAS.

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