2019 FORD F-250 Back Over Prevention Sensing System Camera Problems

The contact owns a 2019 Ford F-250. The contact stated that while reversing, the rearview display displayed a blurry, distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

Sync3 system failure Safety risk with cameras being inoperable Problem has been confirmed by dealership Problem was Inspected by Ford Dealership No warnings of failure; Problem occurred after recall 20E07 was performed by Ford Dealership

Foggy back up lens since purchase in 2019. Progressively getting worse. Now can NOT see anything on the back up camera image. Received a recall notice in this issue from Ford in Sept of 2022. (Recall notice - 22S51). As of today, 10 March 2023, the part to repair the problem is still not available. This is an unreasonable amount of time to have this issue resolved. I request Ford replace with a newer back-up camera and lens to correct this. Please help and advise. Thanks.

The backup camera, located in the tailgate, is so distorted it is almost useless. In certain lighting, day and night, it is useless. The camera that looks into the truck bed - located at the top/back of the cab - is incredibly clear and visible. The problem lies in the backup camera. I have nearly hit multiple things due to the lack of visibility. Fortunately, I have not hit anything/had an accident. But the camera, along with the front camera (which is not as critical), is clearly faulty. The image is incredibly blurry. I have tried cleaning it, all research indicates the camera is not sealed well and moisture gets inside the camera. Replacing it with an OEM part does not solve the issue. Please recall these cameras before someone gets hurt.