NHTSA Complaint #11511149 — 2019 FORD F-250

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11511149
Vehicle	2019 FORD F-250
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	June 15, 2019
Date Filed	March 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Foggy back up lens since purchase in 2019. Progressively getting worse. Now can NOT see anything on the back up camera image. Received a recall notice in this issue from Ford in Sept of 2022. (Recall notice - 22S51). As of today, 10 March 2023, the part to repair the problem is still not available. This is an unreasonable amount of time to have this issue resolved. I request Ford replace with a newer back-up camera and lens to correct this. Please help and advise. Thanks.

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