NHTSA Complaint #11709901 — 2019 FORD F-250

The contact owns a 2019 Ford F-250. While driving at approximately 20 MPH, there was an abnormal sound coming from underneath the vehicle, and the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the abnormal sound and the illuminated check engine warning light was unknown. The contact was notified of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to have the VIN added to the recall. The failure mileage was approximately 205,000.