2021 FORD F-150 HYBRID Visibility Problems

The contact owns a 2021 Ford F-150. The contact stated while driving 30 MPH during a snowstorm, the windshield wipers failed to function as intended. The contact became aware of an abnormal burning odor coming from under the hood of the vehicle, entering the vehicle through the A/C vents. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the windshield wiper motors had failed and needed to be replaced along with the wiring. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty was lapsed. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 23V163000 (VISIBILITY); however, the VIN was not included. The failure mileage was 37,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Numbers: 22V142000 (Visibility) and 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.