2021 FORD F-150 HYBRID Steering Problems

Continues issues with the electrical and hybrid system. This is the second time of complete vehicle failure, although the power steering went out completely and the automatic parking brake briefly activated before the truck completely failed / quit running.

3.6.2021 - Ford F150 purchased at Battlefield Ford (Ourisman Ford), Manassus VA / registered in CT 7.27.21 – inspected by Torrington Ford, Torrington CT for rubbing sound front left side, nothing found / 6,325 miles 2.10.22 – inspected for same issue / nothing found / 16,000 miles 7.27.22 – inspected for same issue / nothing found / 24,000 miles 12.24.2022 – “Catastrophic failure” of front differential / 34,369 miles. On Christmas Eve 2022 myself, husband and son were driving to family in NY when the truck very quickly started to make a severe grinding sound, became unable to steer, loss of control, and started to produce smoke & fire under the hood. We immediately stopped and got out unharmed. Fire was dripping out of the bottom of the truck and smoke/fire under the hood. We were lucky. Firetrucks came but were unable to do anything. The truck's wheels completely seized...

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became firm, and difficult to maneuver the vehicle. The power steering fault warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed of NHTSA Campaign Number: 21V407000 (Steering). The contact was then advised to take the vehicle to the dealer. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to call the NHTSA Hotline. The failure mileage was approximately 53,000.

Power Steering stopped working. Codes are DTC-U3000:49, U3000:61, B121B:01

When Blue Cruise is activated and the vehicle takes a semi sharp turn it does not straighten back out and attempts to continue into oncoming traffic. Does not seem to happen on the interstate, I believe its because the curves are not as sharp. This is a frequent issue that happens continuously. Brought it to the attention of the dealer when I had the recall performed. They recommended a tech ride with me to reproduce it, but it was not offered at time of pickup. You can completely take over steering, but there is resistance. I just want this to be reported and hopefully a resolution comes up at some point.