NHTSA Complaint #11547826 — 2021 FORD F-150 HYBRID

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became firm, and difficult to maneuver the vehicle. The power steering fault warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed of NHTSA Campaign Number: 21V407000 (Steering). The contact was then advised to take the vehicle to the dealer. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to call the NHTSA Hotline. The failure mileage was approximately 53,000.