2000 FORD EXPLORER Seats Problems

11 NHTSA complaints on file

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Seats Issues in the 2000 FORD EXPLORER

11 seats complaints have been filed with NHTSA for the 2000 FORD EXPLORER. Of these, 1 involved a crash, 1 involved a fire, and 2 resulted in injury.

Complaints

Crashes

Fires

Injuries

Deaths

All Seats Complaints

#11506893 | February 13, 2023

Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.

#10908154 | September 20, 2016

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING 55 MPH, THE SEAT FRACTURED AND ROTATED BACKWARDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE FAILURE MILEAGE WAS 153,000.

#10667616 | December 22, 2014

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE DRIVER SIDE SEAT COLLAPSED TO THE REAR SEAT. THE CONTACT DISCOVERED THAT THE DRIVER SIDE SEAT BECAME UNSTABLE. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,199. UPDATED 4/15/15*CN UPDATED 9/11/17*CN

#10651387 | October 30, 2014 Fire

2000 FORD EXPLORER WENT UP IN FLAMES. REPORTED IT RIGHT AWAY TO FORD AND WAS GIVEN A CASE NUMBER. THEY TOLD US TO TAKE IT TO A FORD DEALER IN THE AREA. AFTER MONTHS AND MONTHS AND MONTHS OF GETTING NO RESPONSE WE KEPT GETTING THE RUN AROUND THEN TOLD THAT IT HAD NOTHING TO DO WITH ANY DEFECT. WE RECENTLY GOT A RECALL LETTER FROM FORD FOR THE EXACT THING THAT HAPPENED TO THIS CAR CAUSING IT TO GO ON FIRE AND FORD WILL NOT RESPOND. THEY SAY THAT THE CLAIM HAS BEEN CLOSED AND THAT THE ORIGINAL DECISION (WHICH WE NEVER RECEIVED) STANDS AND THEY WILL NOT RESPOND TO US ANY LONGER. HOW CAN THIS BE ACCEPTABLE. SEE FORD SAFETY RECALL #05S28 IT IS EXACTLY WHAT HAPPENED TO THE EXPLORER. *TR

#10268155 | May 7, 2009

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS RECLINING FARTHER THAN NORMAL. WHEN THE CONTACT ENTERED THE VEHICLE AND SAT BACK, THE SEAT FAILED. THE MANUFACTURER STATED THAT THIS WAS NORMAL WEAR ON THE SEAT AND IT CANNOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 93,924.

#10238683 | August 18, 2008

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING LESS THAN 20 MPH, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT (THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME) FRACTURED. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND FOOT PEDALS. SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER) OR RECALL NUMBER PE03020AND. FORD STATED THAT THE RECALL REPAIRS WOULD NOT BE PERFORMED BECAUSE THE SEAT HAD ALREADY FAILED. THE CONTACT WAS UNABLE TO HAVE THE REPAIRS DONE DUE TO MEDICAL CONDITIONS AND, UPON RECOVERY, WAS INFORMED BY FORD THAT THE RECALL REPAIRS WOULD NOT BE PERFORMED BECAUSE THEY WERE NOT COMPLETED IN A TIMELY FASHION. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 80,000.

#10042843 | October 14, 2003

CONSUMER HAD ALREADY DONE RECALL 03-V-281-000 REPAIRS. SENT DOCUMENT TO THE MANUFACTURER. AND WAS STILL WAITING FOR THE REIMBURSEMENT. *AK

#566119 | July 2, 2002

CONSUMER STATES MANUFACTURER DESIGNED THE TETHER HARDWARE FOR A CHILD SAFETY SEAT TO TAILOR THE FRONT SEAT INSTEAD OF THE BACK. BY LAW IT IS RECOMMENDED CHILDREN 12 AND UNDER ARE TO BE BUCKLED IN THE BACK SEAT. THAT IS THE SAFEST PLACE. THE CHILD SAFETY SEAT IS NOT OPERABLE FOR BACK SEAT OCCUPANTS. *JG

#8013102 | July 1, 2002

WHILE SITTING INSIDE OF VEHICLE AND WITHOUT PRIOR WARNING DRIVER'S SIDE SEAT BROKE. AND DRIVER WENT BACKWARDS TOWARD THE REAR SEAT. DEALERSHIP WAS AWARE OF PROBLEM.JLG.

#8004686 | February 27, 2002 Crash

VEHICLE WAS INVOLVED IN A 5 MPH REAR END COLLISION, HITTING A TREE. DRIVER AND PASSENGER SEATS COLLAPSED BACKWARDS. *AKJG

#716683 | December 30, 1999

OUR 3 YR. OLD DAUGHTER WAS PUTTING THE SEAT UP TO GET IN TO THE BACK AND WHEN THE SEAT CAME FORWARD THE TIP OF HER FINGER WAS CUT OFF BY SEAT SPRING MECANISM. THE FRONT SIDE OF THE MECANISM IS COVERED IN PLASTIC, BUT THE BACK SIDE IS OPEN. A VERTCLE PIECE OF FLAT BAR THAT IS MOUNTED STATIONARY TO THE SEAT MECANISM HAS A HOLE DRILLED THROUGH IT AND THE MOVING PART OF THE SEAT HAS ANOTHER PIECE OF FLAT BAR MOUNTED TO IT THAT SLIDES PAST THE STATIONARY PIECE WHICH HAS THE HOLE IN IT WHEN THE SEAT LEANS FORWARD FOR ENTRY INTO THE BACK SEAT. IT'S AT JUST THE RIGHT HEIGHT FOR SMALL CHILDREN TO REACH WHEN PUTTING THE SEAT UP. OUR DAUGHTER WAS USING HER RIGHT HAND TO RELEASE THE SEAT LATCH AND USING HER LEFT HAND TO SUPPORT HERSELF WHEN HER INDEX FINGER ON...

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