NHTSA Complaint #10651387 — 2000 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10651387
Vehicle	2000 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 12, 2012
Date Filed	October 30, 2014
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2000 FORD EXPLORER WENT UP IN FLAMES. REPORTED IT RIGHT AWAY TO FORD AND WAS GIVEN A CASE NUMBER. THEY TOLD US TO TAKE IT TO A FORD DEALER IN THE AREA. AFTER MONTHS AND MONTHS AND MONTHS OF GETTING NO RESPONSE WE KEPT GETTING THE RUN AROUND THEN TOLD THAT IT HAD NOTHING TO DO WITH ANY DEFECT. WE RECENTLY GOT A RECALL LETTER FROM FORD FOR THE EXACT THING THAT HAPPENED TO THIS CAR CAUSING IT TO GO ON FIRE AND FORD WILL NOT RESPOND. THEY SAY THAT THE CLAIM HAS BEEN CLOSED AND THAT THE ORIGINAL DECISION (WHICH WE NEVER RECEIVED) STANDS AND THEY WILL NOT RESPOND TO US ANY LONGER. HOW CAN THIS BE ACCEPTABLE. SEE FORD SAFETY RECALL #05S28 IT IS EXACTLY WHAT HAPPENED TO THE EXPLORER. *TR

Related Complaints for the 2000 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11390936 — February 1, 2021 — RUST AND CLEAR PAINT PEELING. DOOR HANDLES LOOSE UNABLE TO OPEN ALL 4 DOORS. I HAVE TO UNLOCK FROM REAR WINDOW TO ACC...

#10969654 — March 30, 2017 — MY DOORS WILL NOT OPEN. I WAS TOLD THE DOOR LOCK ACTUATOR WAS THE PROBLEM AND WOULD COST OVER $600.00. THE DRIVERS DO...

#10548944 — October 22, 2013 — THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WINDOW SCREWS BECAME CORRODED AND AS A ...

#8004953 — March 4, 2002 — VEHICLE SWAYS TO LEFT AND RIGHT WHILE TRAVELING ON HIGHWAY. VEHICLE WAS TOP HEAVY. THE DEALERSHIP IS AWARE OF TH...

#860032 — April 10, 2000 — THERE ARE TWO SPOTS, ONE ON THE DRIVER'S SIDE, AND THE OTHER ON BACK DOOR WHERE CONSUMER COULD SEE THROUGH IN DAY ...

Recent Complaints for the 2000 FORD EXPLORER

#11654947 — ENGINE AND ENGINE COOLING — April 16, 2025 — See attached document for complaint.

#11654947 — SERVICE BRAKES — April 16, 2025 — See attached document for complaint.

#11585274 — AIR BAGS — April 25, 2024 — Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbel...

#11585274 — ELECTRICAL SYSTEM — April 25, 2024 — Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbel...

#11576621 — SERVICE BRAKES — March 11, 2024 — The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depresse...