NHTSA Complaint #10969654 — 2000 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10969654
Vehicle 2000 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 167,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY DOORS WILL NOT OPEN. I WAS TOLD THE DOOR LOCK ACTUATOR WAS THE PROBLEM AND WOULD COST OVER $600.00. THE DRIVERS DOOR CAN NOT OPEN FROM THE OUTSIDE BECAUSE THE HANDLE BROKE, I HAVE TO LEAVE MY DOOR OPEN IN ORDER TO GET IN, THE FRONT PASSAGER DOOR AND THE BACK DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THE FRONT PASSAGER DOOR THE HANDLE ON THE INSIDE BROKE AS WELL AS THE HANDLE ON THE OUTSIDE, THE LOCK STICK FELL OUT. THE PASSAGER BACK DOOR IS THE ONLY WAY TO GET INTO MY TRUCK, THE DRIVERS DOOR WILL OPEN FROM THE INSIDE SOMETIMES. THIS IS A SAFTY HAZZARD. I CAN BE LOCKED INSIDE MY TRUCK WITH NO WAY OUT AND I AM LOCKED OUT OF MY TRUCK WHEN THE BACK DOOR STOP WORKING. THIS SHOULD HAVE BEEN RECALLED SINCE SO MANY FORD DOORS ARE NOT OPENING.

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