2016 FORD EXPLORER POLICE INTERCEPT — Problems, Recalls & Safety Data
N/A
Safety Rating
29
Owner Complaints
0
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2016 FORD EXPLORER POLICE INTERCEPT
The 2016 FORD EXPLORER POLICE INTERCEPT has received a total of 29 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 4 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Unknown Or Other (12 complaints), Structurebody (5 complaints), and Engine (4 complaints).
Recalls for the 2016 FORD EXPLORER POLICE INTERCEPT
There are no recalls on file with NHTSA for the 2016 FORD EXPLORER POLICE INTERCEPT. No Active Recalls
Owner Complaints for the 2016 FORD EXPLORER POLICE INTERCEPT
29 complaints have been filed with NHTSA for the 2016 FORD EXPLORER POLICE INTERCEPT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 12 | 0 | 0 | 0 | 0 |
| Structurebody | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact stated that the Police Department owns a 2016 Ford Explorer. The contact stated that while a Police Officer was attempting to drive the vehicle; however, the steering wheel seized. There was no warning light illuminated. The vehicle was towed to the Government mechanic who previously diagnosed the vehicle and stated that the steering rack had failed. The contact stated that two other Police Department vehicles had recently experienced the same failure with the steering rack. The manufacturer was notified of the failure and stated there was no recall on the vehicle. The failure mileage was approximately 49,000.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPTOR. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY WITH THE RPMS INCREASING RAPIDLY. THE CONTACT STATED HE WAS UNAWARE IF THERE WAS ANY WARNING LIGHT ILLUMINATED. THE CONTACT STATED PULLED OVER TO THE SIDE OF THE ROADWAY, RESTARTED THE VEHICLE AND CONTINUED TO DRIVE TO HIS DESTINATION. THE CONTACT ALSO STATED ON AUGUST 25, 2020, WHILE SHIFTING GEAR TO REVERSE HE HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATE HE SHIFTED GEARS TO DRIVE AND HEARD AN ABNORMAL NOISE AND THE VEHICLE STARTED TO JERK FORWARD. THE CONTACT STATED HE CONTINUED TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARK MCLARTY FORD LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT A TRANSMISSION FLUSH WAS NEEDED. ADDITIONALLY, THE TRANSFER CASE ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,603.*DT*JB
THE PLASTIC PIECES ON THE "A" AND "B" PILLAR, DRIVER AND PASSENGER SIDE ARE COMING OFF.
THE PLASTIC PIECES ON THE "A" PILLAR ARE COMING OFF
THE DRIVER AND PASSENGER "A" AND "B" PILLARS ARE COMING OFF.
Safety Rating for the 2016 FORD EXPLORER POLICE INTERCEPT
NHTSA has not yet tested the 2016 FORD EXPLORER POLICE INTERCEPT in its New Car Assessment Program.
Technical Service Bulletins for the 2016 FORD EXPLORER POLICE INTERCEPT
Ford Motor Company has issued 4 technical service bulletins (TSBs) for the 2016 FORD EXPLORER POLICE INTERCEPT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 50395 — EQUIPMENT
Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc....
19M01 S1 — ENGINE AND ENGINE COOLING
Certain 2013-2019 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine Catalytic Converter Extended Coverage This program extends the warranty coverage of the catalytic converters to 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first
SSM 48876 — WHEELS
For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in...
17G01-S1 — SUSPENSION:REAR
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Rear Suspension Toe Link Replacement
NHTSA Investigations for the 2016 FORD EXPLORER POLICE INTERCEPT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EXPLORER POLICE INTERCEPT
- 2013 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2015 FORD EXPLORER POLICE INTERCEPT — 7 complaints
- 2016 FORD EXPLORER POLICE INTERCEPT (current)
- 2017 FORD EXPLORER POLICE INTERCEPT — 9 complaints
- 2018 FORD EXPLORER POLICE INTERCEPT — 2 complaints
- 2019 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2020 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2021 FORD EXPLORER POLICE INTERCEPT — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints