NHTSA Complaint #11579478 — 2016 FORD EXPLORER POLICE INTERCEPT STEERING

Complaint Details

ODI Number	11579478
Vehicle	2016 FORD EXPLORER POLICE INTERCEPT
Component	STEERING
Date of Incident	March 26, 2024
Date Filed	March 26, 2024
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact stated that the Police Department owns a 2016 Ford Explorer. The contact stated that while a Police Officer was attempting to drive the vehicle; however, the steering wheel seized. There was no warning light illuminated. The vehicle was towed to the Government mechanic who previously diagnosed the vehicle and stated that the steering rack had failed. The contact stated that two other Police Department vehicles had recently experienced the same failure with the steering rack. The manufacturer was notified of the failure and stated there was no recall on the vehicle. The failure mileage was approximately 49,000.

Related Complaints for the 2016 FORD EXPLORER POLICE INTERCEPT

Other STEERING Complaints

#11166639 — January 12, 2019 — I STARTED MY VEHICLE AND PUT IN DRIVE MY STEERING WHEEL WAS LOCKED IN ONE POSITION I WAS UNABLE TO TURN THE WHEEL LEF...

Recent Complaints for the 2016 FORD EXPLORER POLICE INTERCEPT

#11354281 — POWER TRAIN — September 10, 2020 — TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPTOR. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DO...

#11195900 — STRUCTURE:BODY — April 12, 2019 — THE PLASTIC PIECES ON THE "A" AND "B" PILLAR, DRIVER AND PASSENGER SIDE ARE COMING OFF.

#11195897 — STRUCTURE:BODY — April 12, 2019 — THE PLASTIC PIECES ON THE "A" PILLAR ARE COMING OFF

#11195911 — STRUCTURE:BODY — April 12, 2019 — THE DRIVER AND PASSENGER "A" AND "B" PILLARS ARE COMING OFF.

#11166639 — ELECTRICAL SYSTEM — January 12, 2019 — I STARTED MY VEHICLE AND PUT IN DRIVE MY STEERING WHEEL WAS LOCKED IN ONE POSITION I WAS UNABLE TO TURN THE WHEEL LEF...