2015 FORD EXPLORER POLICE INTERCEPT — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
0
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2015 FORD EXPLORER POLICE INTERCEPT
The 2015 FORD EXPLORER POLICE INTERCEPT has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Engine (3 complaints), Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor (1 complaint), and Steering (1 complaint).
Recalls for the 2015 FORD EXPLORER POLICE INTERCEPT
There are no recalls on file with NHTSA for the 2015 FORD EXPLORER POLICE INTERCEPT. No Active Recalls
Owner Complaints for the 2015 FORD EXPLORER POLICE INTERCEPT
7 complaints have been filed with NHTSA for the 2015 FORD EXPLORER POLICE INTERCEPT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2015 Ford Explorer Police Intercept. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with catalytic converter failure. The dealer performed an oil change and reprogrammed the computer; however, the failure recurred. The dealer was made aware of the failure and informed the contact that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer directed the contact to file a complaint with the NHTSA. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the warranty on the vehicle had expired. The failure mileage was approximately 111,000. The VIN was unavailable. The consumer has provided the VIN. They also stated that the dealer spoke with a Ford tech to inform them to replace the part and Ford refuses to do so.
EXHAUST MANIFOLDS WERE LEAKING CAUSING DRIVER HEADACHES. NEEDED TO BE REPAIRED BY REPLACING BANK 1 AND BANK 2 MANIFOLDS. VEHICLE IS A POLICE INTERCEPTOR AND HAS BEEN USED ON PATROL.
VECHILE SHIFTS DOWN INTO FIRST WHILE DRIVING STEERING WHEEL POPS WHEN TURNING AND LOCKS UP
VECHILE SHIFTS DOWN INTO FIRST WHILE DRIVING STEERING WHEEL POPS WHEN TURNING AND LOCKS UP
THIS VEHICLE IS USED AS A POLICE VEHICLE. COMPLAINTS OF EXHAUST FUMES IN CABIN. INSPECTION SHOWED EXHAUST MANIFOLD CRACKED. ALREADY RECALLED FOR EXHAUST FUMES AND WAS INSPECTED FOR THIRD PARTY HOLES. THIS IS RELATED TO NHTSA COMPLAINT #'S 11072716 AND 11072719. FORD FLEET SERVICES HAS BEEN CONTACTED AND HAS ASSIGNED CASE # CAS14109974. THEY HAVE STATED THEY ARE AWARE BUT NO RECALL FOR MANIFOLDS. WE ARE A SMALL DEPARTMENT WITH 5 POLICE VEHICLES AND WE ARE DOWN THREE ALL IN THE LAST 3 WEEKS. WE HAVE NO CHOICE BUT TO GET THEM FIXED AT A COST OF BETWEEN $1200-$1500. I HAVE ASKED FOR FINANCIAL ASSISTANCE FROM FORD. THEY ADVISED THEY WILL LOOK INTO THAT.
Safety Rating for the 2015 FORD EXPLORER POLICE INTERCEPT
NHTSA has not yet tested the 2015 FORD EXPLORER POLICE INTERCEPT in its New Car Assessment Program.
Technical Service Bulletins for the 2015 FORD EXPLORER POLICE INTERCEPT
Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2015 FORD EXPLORER POLICE INTERCEPT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18B19-S1 — STRUCTURE:BODY:DOOR
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints. Certain 2017 Model Year Continental Livery Vehicles - Exterior Door Handle Replacement
17B25-S5 — ENGINE AND ENGINE COOLING
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
NHTSA Investigations for the 2015 FORD EXPLORER POLICE INTERCEPT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EXPLORER POLICE INTERCEPT
- 2013 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2015 FORD EXPLORER POLICE INTERCEPT (current)
- 2016 FORD EXPLORER POLICE INTERCEPT — 29 complaints
- 2017 FORD EXPLORER POLICE INTERCEPT — 9 complaints
- 2018 FORD EXPLORER POLICE INTERCEPT — 2 complaints
- 2019 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2020 FORD EXPLORER POLICE INTERCEPT — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints