2020 FORD EXPLORER POLICE INTERCEPT — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
34
Service Bulletins
0
Investigations
Overview of the 2020 FORD EXPLORER POLICE INTERCEPT
The 2020 FORD EXPLORER POLICE INTERCEPT has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:DRIVESHAFT. 34 technical service bulletins have been issued by Ford Motor Company for this model year.
Recalls for the 2020 FORD EXPLORER POLICE INTERCEPT
NHTSA has recorded 5 recalls for the 2020 FORD EXPLORER POLICE INTERCEPT, potentially affecting up to 1,012,027 vehicles.
Recall 22V255000 — POWER TRAIN:AXLE ASSEMBLY
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:AXLE ASSEMBLY
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 22V255000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 252,936 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Consequence: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023....
View full details →Recall 21V014000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 283 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Consequence: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and...
View full details →Owner Complaints for the 2020 FORD EXPLORER POLICE INTERCEPT
No complaints have been filed with NHTSA for the 2020 FORD EXPLORER POLICE INTERCEPT.
Safety Rating for the 2020 FORD EXPLORER POLICE INTERCEPT
NHTSA has not yet tested the 2020 FORD EXPLORER POLICE INTERCEPT in its New Car Assessment Program.
Technical Service Bulletins for the 2020 FORD EXPLORER POLICE INTERCEPT
Ford Motor Company has issued 34 technical service bulletins (TSBs) for the 2020 FORD EXPLORER POLICE INTERCEPT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24N10 S1 — ENGINE
Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches This program provides a no-cost, one-time repair (if needed) to the engine long-block for 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first.
24M01 S2 — UNKNOWN OR OTHER
2020 Model Year Explorer and Explorer Police Interceptor - Utility Equipped with a 3.3L Engine Replace Front Catalytic Converters If Required and Inspect Wire Harness for Runs Rough/Misfire Condition
SSM 53278 — UNKNOWN OR OTHER
On 2020-2025 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the driver's door ajar circuit.
SSM 52917 — UNKNOWN OR OTHER
Some 2020-2024 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic shifting and/or a transmission fluid venting condition.
24M01 S1 — ENGINE
2020 Model Year Explorer and Explorer Police Interceptor - Utility Equipped with a 3.3L Engine Replace Catalytic Converters for Diagnostic Trouble Code (DTC) P0420 or P0430 and Inspect Wire Harness for Runs Rough/Misfire Condition Reason for Supplement: additional information on reason for repair, labor allowances and technician information.
24M01 — ENGINE
2020 Model Year Explorer and Explorer Police Utility Equipped with a 3.3L Engine Replace Catalytic Converters If Failed and Inspect Wire Harness In some of the affected vehicles, one or both of the catalytic converters may develop outer cracks or inner heat-related damage. If a catalytic converter fails, then the...
24B34 — POWER TRAIN
Certain 2020 through 2023 Model Year Explorer Police Interceptor Units (PIU) Powertrain Control Module Software Update In some of the affected vehicles, customers may experience various symptoms including lack of engine power, lag in throttle response, delayed shifts, and/or multiple warning indicators including check engine light with DTC P084B. These...
SSM 51945 — EQUIPMENT
2020-2023 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Level III ballistic panel mounting tab service kits are now available (right LB5Z-78201B68-F and left LB5Z-78201B69-F). Replacement of the level III ballistic panel assembly is not required for this condition. Level...
SSM 51875 — ELECTRICAL SYSTEM
On 2020-2023 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require access to the drivers door ajar circuit. In some cases customers may experience an ajar light on when the drivers door is fully closed. When using pin 13 on the factory 14-way connector to access the drivers door...
22G07 S1 — EQUIPMENT
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit - Electromagnetic Compatibility Upgrade Service Action: Confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles. Provision for Locally Obtained Supply: Miscellaneous allowance amount update....
Showing 10 of 34 technical service bulletins.
NHTSA Investigations for the 2020 FORD EXPLORER POLICE INTERCEPT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EXPLORER POLICE INTERCEPT
- 2015 FORD EXPLORER POLICE INTERCEPT — 7 complaints
- 2016 FORD EXPLORER POLICE INTERCEPT — 29 complaints
- 2017 FORD EXPLORER POLICE INTERCEPT — 9 complaints
- 2018 FORD EXPLORER POLICE INTERCEPT — 2 complaints
- 2019 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2020 FORD EXPLORER POLICE INTERCEPT (current)
- 2021 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2022 FORD EXPLORER POLICE INTERCEPT — 0 complaints
- 2023 FORD EXPLORER POLICE INTERCEPT — 0 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints