Technical Service Bulletin SSM 50395 — 2016 FORD EXPLORER POLICE INTERCEPT
EQUIPMENT
Bulletin Details
| TSB ID | SSM 50395 |
| Manufacturer | |
| Vehicle | 2016 FORD EXPLORER POLICE INTERCEPT |
| Component | EQUIPMENT |
| Communication Date |
Bulletin Summary
Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc. This may be due to a software concern within the HVAC control module. To correct this condition, update the HVAC control module to the latest software level using the latest version of the IDS service scan tool. For claiming use causal part number 19980 and refer to applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.