2018 FORD ESCAPE Engine And Engine Cooling Problems

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the short block and cam phasers needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked, and the contact depressed the accelerator pedal; however, the vehicle failed to accelerate as needed, and the vehicle stalled. The contact coasted to an oil change business nearby. The contact was unsure if any warning lights were illuminated. The vehicle was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The vehicle was towed to a dealer, and the transmission failure diagnostic result was confirmed. The vehicle was not yet repaired. The contact stated that the vehicle had been taken to the dealer a year prior to the failure, and the transmission was replaced. The contact was later informed by Car Shield that, per the pictures submitted, there was engine damage seen. The pictures indicated coolant intrusion into the...

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 45 MPH, the check engine warning light illuminated. The contact stopped the vehicle, and had the vehicle towed to an independent mechanic to be diagnosed. The mechanic determined that the spark plugs and coils needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated, and the contact stated that the vehicle was idling roughly at start up. The contact had taken the vehicle back to the same mechanic who advised the contact to take the vehicle to a dealer for assistance. The contact drove the vehicle to the dealer who diagnosed the vehicle and found that there was coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was...

The contact owns a 2018 Ford Escape. The contact stated that while driving 60-65 MPH and depressing the accelerator pedal, the vehicle made an abnormal rattling sound, the engine overheated, and the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to AAMCO Transmissions & Total Car Care, where it was diagnosed that the cylinders were abnormally thin and had fractured due to coolant pressure, causing coolant intrusion into the engine and engine combustion. The mechanic determined that the engine needed to be replaced and ordered the part. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to AAMCO Transmissions & Total Car Care, where the same assessment was made. The vehicle was not repaired. The dealer was contacted but had no early availability for a...

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic to have the tires serviced, and the independent mechanic informed the contact that the water pump needed to be replaced. No warning light was illuminated. The vehicle was taken to a dealer, where the dealer diagnosed and confirmed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,500.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the overheating and engine fault warning lights illuminated. The contact drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact's husband inspected the vehicle and became aware that the engine had a cracked cylinder head. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated that while servicing the vehicle, the contact became aware that the coolant level was low. The contact stated that on a separate occasion, while driving 30 MPH, there was a knocking sound coming from the engine. There was no warning light illuminated. The contact stated that an abnormal coolant odor was coming from the exhaust pipe. The contact stated that there was coolant intrusion into the engine. The vehicle was taken to the local dealer, and confirmed that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and confirmed that the VIN was not associated with the recall. The failure recurred, and the contact parked the vehicle, and the vehicle was no longer driven. The approximate failure mileage...

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a tune-up, the contact was informed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a scan of the engine determined that the failure was related to a misfire. An independent mechanic replaced the spark plugs and ignition coils; however, the check engine warning light returned soon after the repair. The vehicle was then taken to a dealer where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinders #1 and #3, which caused engine failure. The contact was provided an estimate for a new engine. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was...

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block...

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure...

The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinder head, and the short block engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 101,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 20 MPH, the "Engine Overheating" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 10 MPH, the "Engine Overheated" message was displayed on the instrument panel, and the vehicle shut down. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinders one and four resulted in damage to the engine. The contact was informed that the engine would need to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 85,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting, the check engine warning light was illuminated. The engine fault service immediately message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the cylinder had misfired. The coolant was flooding the engine. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,800.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light illuminated, with the "Engine Fault Service Now” message displayed. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was informed there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Programs: 21N12 and 19B37. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving up a hill at an undisclosed speed, the engine overheated. The contact pulled over and waited for the engine to cool down. The contact stated that several unknown warning lights illuminated and remained illuminated. The vehicle was taken to a dealer where it was diagnosed and it was determined that there was coolant leaking into cylinder #2, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle was consuming an excessive amount of coolant. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that coolant was leaking into the engine and could cause engine failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light remained illuminated. The contact performed a diagnostic test and identified an engine misfire. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was offered. The failure mileage was 104,000.

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled, with an engine misfire and the check engine warning light illuminated. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in Customer Satisfaction Program: 19B37 (GTDI Engine - Powertrain Control Module Reprograming). The manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 128,000.

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed with coolant intrusion in the short block and spark plugs. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and related the failure to Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.

The contact's daughter owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle was shaking, and the check engine warning light was illuminated. The contact's daughter pulled over and turned off the vehicle. The vehicle was towed to the dealer, where it was determined that there was coolant intrusion into the short block and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 95,000.

The contact owns a 2018 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated and was flashing off and on. Upon inspection, the contact discovered that there was no coolant in the coolant reservoir. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined there was coolant intrusion into the engine. The contact was informed that the engine short block and head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak into the engine and that the short block needed to be replaced. The vehicle was not repaired. The contact researched and became aware of an unknown recall however, the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.

The contact owns a 2018 Ford Escape. The contact stated that the vehicle was slowly losing coolant, and there was no indication of the location of the leak. While the contact’s son was driving at an undisclosed speed, the low coolant warning light illuminated. The contact's son refilled the coolant reservoir. The warning light went off and the vehicle stalled. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was towed to an independent mechanic who determined there was coolant in the cylinder and the engine needed to be replaced. The low coolant indicator was not working properly. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle, opened a case, and referred the contact...

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the message that the engine was overheating was displayed and the vehicle shutoff. The contract stated that the failure was related to TSB: 19-2375. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine. The mechanic recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 107,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 15 MPH and depressing the accelerator pedal, the vehicle stalled. The check engine warning light was Illuminated. The vehicle was towed to the dealer, where it was diagnosed that three out of the four cylinders had failed due to the coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 143,000.

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the temperature gauge rose to H(Hot). The contact stated that upon shifting to reverse(R), the vehicle started chugging. The message "High Engine Temperature Safely" was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to vibrate with the "Engine Fault" message displayed. The contact stated that the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine, causing the engine block to crack. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 25–30 MPH, the engine warning light illuminated. The vehicle was jerking and losing motive power. While starting the vehicle, the vehicle shook and stopped. The vehicle was taken to the local dealer, where it was diagnosed that the short-block engine needed to be replaced. The dealer determined that there was a coolant intrusion in the engine. The dealer confirmed that the failure was related to TSB: 22-2322. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no coverage due to the vehicle not meeting the mileage limitation. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,660.

The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle was shaking and vibrating violently. The contact released the accelerator pedal, and the shaking and vibration nearly ceased; however, while depressing the accelerator pedal, the vehicle started shaking abnormally. The contact was able to drive the vehicle under 30 MPH to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of TSB: 19-2139 (Engine and Engine Cooling); however, the vehicle was not covered due to the mileage being exceeded. The manufacturer was informed of the failure. The failure mileage was 84,313.

The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.

The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #3. The vehicle remained in the possession of the independent mechanic and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 19,500.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made. Additionally, the dealer informed the contact that while in the process of removing the spark plugs to take pictures of the failure for a diagnostic report, the spark plugs fractured due to corrosion. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12, due to the mileage on the vehicle. The failure mileage was approximately 119,000.

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was not repaired. The dealer related the failure to Ford Campaign Number: 21N12; however, the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,850.

The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where the ignition coils and spark plugs were replaced. Despite the repair, the failure persisted, and the contact was referred to the dealer. The dealer diagnosed the vehicle with coolant intrusion into cylinder #3. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

The contact owns a 2018 Ford Escape. The contact stated that the vehicle difficult to start; but was able to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under the campaign due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 141,000.

The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the engine overheated and stalled, rendering the vehicle inoperable. The vehicle was towed to the local dealer who diagnosed that the engine block had cracked due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed, and the spark plugs, and ignition coils were replaced. The vehicle was repaired. The vehicle was recently diagnosed with coolant intrusion into the engine. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The vehicle was jumpstarted and returned to normal operation. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer for a second diagnostic test and the dealer made the contact aware of coolant intrusion into the cylinder and informed the contact that the engine needed to be replaced. The dealer informed the contact of an unknown Customer Satisfaction Program associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving the vehicle, there was an abnormal white smoke coming from the exhaust pipes. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine turbo was faulty and needed to be replaced. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle lost motive power. The coolant temperature warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a coolant leak into the short block; however, the contact was not informed of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.

The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.