2016 FORD ESCAPE Power Train Problems

As I was driving going approximately 35 mph, the transmission suddenly disengaged and I nearly got in a serious car accident which could have resulted in serious injuries. My vehicle has only approximately 80,000 miles on it. I called several dealerships and was told by multiple Ford dealerships that it is likely transmission failure and specifically torque converter failure. All the dealerships say this shouldn't be happening and they are fixing many of these, but this is ultimately Ford's problem and there is nothing that they can do. I had vehicle towed to one dealership that I trust and they confirmed the diagnosis and suggested I call Ford because "I have seen many of these unfortunately and it shouldn't be happing with your mileage". Other mechanics and transmission specialists confirmed the same thing, that it is a known Ford Escape defect. Multiple identical cases exist on NHTSA and internet. This...

Shot up to 5k RPM several seconds after I let off the gas pedal, then dropped down to 1k, then fluttered between 2k and 3k for a few seconds. I managed to get onto the first side road on and completely lost any power in drive or reverse for several minutes. It finally shifted super hard into reverse, I got turned around, shifted hard into drive, got to a stop sign, hit the gas, nothing for a few seconds until it jerked really hard and shot forward. Diagnosed at local Toyota dealership with supporting documentation as my partner works for them. Scheduled to be taken to and diagnosed again at the Toyota dealerships partner Ford Dealership in April and hopefully repaired, however I have owned the vehicle less than 8 months and between both dealerships have spoken to 3 people who know of or have worked on 4-6 of the...

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that she depressed the accelerator pedal and the engine revved, but the vehicle failed to properly respond. The contact stated no warning light was illuminated. The contact was able to drive the vehicle to a dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was advised that there was a recall for the vehicle under NHTSA Campaign Number: 22V413000 (Power Train). The transmission was not repaired; however, the recall repair was performed under NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving 45 MPH after picking up the vehicle from the dealer, the vehicle jolted violently several times. The vehicle then reversed independently. Additionally, the gear shifter was stuck in drive. The brake pedal was depressed but the vehicle failed to respond. The contact turned on the hazard lights and beeped the horn continuously to prevent other vehicles from approaching her since she had lost control of the vehicle. The message “Transmission Fault. Service Now." was displayed. The vehicle then shut off. The contact was able to restart the vehicle and veered to the side of the road though the vehicle would shut off intermittently. The vehicle was towed to the dealer, where she was informed that the...

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that there was as an abnormal audible alarm sounding inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) but was informed by the dealer that the recall repair would not fix the failure with the vehicle. The contact was informed that the transmission needed to be replaced and was given an estimate for repair. The contact disputed the diagnosis and believed that the failure was related to the vehicle's computer system. The manufacturer was notified of the recall and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000. The contact stated that the dealer that the vehicle was purchased from was aware of the defect beforehand.

The contact owns a 2016 Ford Escape. The contact stated while driving 45 MPH, the vehicle was jerking back and forth. There was an abnormal gasoline odor inside the vehicle. There was no warning light illuminated. The contact veered to the side of the road. The contact then lifted the hood and inspected the vehicle but could not determine the cause of the failure. The contact was able to drive to his residence. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer, where it was diagnosed that the gear shifter cable bushing and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,852.

While driving transmission started to wind. Then the warning light came on and car stopped . Had car towed to local Ford dealer . This happened on 1/25/2023. I finally got a call on 2/04/2023. They said I need to replace the transmission, they quoted the cost at $6,400 .

Severe engine noise, sounds like the engine might fail at anytime. We were worried that the engine would fail and leave us stranded, we live in a cold climate and were afraid to leave town in the car. The problem was confirmed by the dealer - a manufacturer defective flexplate NHTSA ID#: 10174407. There were no warning lamps.

Vehicle would drop out of gear while driving or at a complete stop. I would press on the accelerator to go; however, the car would be unable to move forward. I would have to put the vehicle in park, turn off the ignition, and then restart the vehicle at which point, the car may move for about a mile before dropping out of gear again. This would be a continuous process until I could get the vehicle somewhere safe. The vehicle has stopped moving forward while driving on the highway, which causes a safety hazard for every drive on the road. Researching the problem, there are multiple people complaining of the vehicle having transmission problems and Ford has not done a recall knowing that a vehicle that is not in motion on the highway can be life threatening to many others. The vehicle was take to a Ford service facility...

My 2016 Ford Escape was included in a recall for a bushing related to the functioning of the transmission. While at home the car stopped shifting and wouldn’t move. The car was towed to the nearest Ford dealership and it was confirmed that the problem was with the recalled part. It was repaired but not even 90 days later the same thing happened only this time while driving through the mountains to my job site. It was towed again to the same dealership who is now telling us we need a new transmission. This is all very coincidental since we have had no trouble whatsoever with the transmission until this point. This vehicle is not safe to drive and we contend that it is likely due to the related recall.

The contact owns a 2016 Ford Escape. In July of 2022, the contact received a safety recall notification from the NHTSA under Campaign Number: 22V413 stating "the bushing that attaches the shifter cable to the transmission may degrade or detach." The owner then received another letter in October 2022 stating that remedy parts were available in which the owner took the vehicle to the local Ford dealership to have it repaired on November 17, 2022. At approximately 5:30am on December 28, 2022 the contact owner was heading to work. When the light turned green at a major intersection, the contact owner's stated the vehicle hesitated accelerating at low speeds despite being in gear (D). Fortunately, the owner pulled over at a shopping center parking lot and had the vehicle towed to the local Ford dealership. At the time of failure, no warning lights or messages were illuminated or displayed from...

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed on the highway, the transmission was slipping, and the vehicle stalled and lost motive power with the transmission fault warning light illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the transmission needed to be replaced after retrieving 8 transmission failure codes. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 83,000.

The contact owns a 2016 Ford Escape. The contact stated while pulling out of his driveway, the vehicle failed to accelerate as designed. The contact stated that there was a burning odor coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced and that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 100,000.

Transmition stopped working while driving. Metal parts found and fluid burnt.

On December 20, 2022, I was driving down a highway exit ramp when my car just stopped accelerating. I managed to exit but the car abruptly and without warning slowed to a crawl. I stepped on the accelerator but the car slowed and then suddenly lurched forward. At the time, traffic was extremely heavy and I could not pull over. It continued to violently lurch forward. Then for the first time the transmission light came on. I managed to park my car and call AAA. My car was towed to the Ford dealership where it was purchased for service. After diagnostic testing, the dealership informed me that the transmission seriously malfunctioned and it would cost $6,400 to repair. It would also take twelve weeks for them to get the parts to fix the car. The car only has approximately 109,000 miles and I drive it short distances 3 to 4...

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while her daughter was driving approximately 40 MPH, the vehicle lost motive power and came to a stop on a bridge with the engine still running. The contact was informed by her daughter that the “Service Transmission" and other unknown warning lights were illuminated. The vehicle was towed to a transmission specialist, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the transmission failed two more times and required replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that while driving at an undisclosed speed, she heard a grinding sound. The contact then stated that while shifting into drive(D), the vehicle hesitated and then stalled. The vehicle was able to be restarted. The dealer was previously notified of the failure, and the contact was provided and appointment date; however, the vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,048.

The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle decelerated to 5 MPH, and the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact coasted to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Escape. The contact stated received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, after the vehicle was retrieved from the dealer, while her aunt was driving at an undisclosed speed, the vehicle failed to properly respond while shifted into gear. The contact stated that the following day the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure; however, the contact was awaiting a response. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the vehicle was jerking while shifting gear. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission was faulty. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH uphill, the transmission started slipping. The contact coasted the vehicle to a flat surface where the failure was self-corrected temporarily; however, the failure reoccurred. The contact coasted the vehicle to a safe area where the transmission completely failed. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the transmission had failed due to metal shavings in the transmission filter. The contact was informed that the transmission needed to be replaced. The vehicle was repaired by a certified mechanic. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was stationary at a traffic light, she removed her foot from the brake pedal and the vehicle independently started to reverse. The driver stated the transmission warning light was illuminated after turning off and restarting the vehicle. The contact continued experiencing the failure while driving back to the residence. The contact towed the vehicle to the local dealer and the recall repair was performed. The vehicle was repaired; however, after leaving the dealer, the failure immediately recurred. The contact parked on the side of the road and towed the vehicle back to the dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage...

Our 2016 Ford Escape transmission failed at 121,000 miles with no warning. There was no slipping or leaking fluid. The transmission was serviced at 100,000 miles. When the transmission failed the engine started to jump in rpm's with the speed dropping till the car wouldn't go anywhere. When it was placed in park the transmission warning light came on. I had the car towed to a transmission repair facility where I was told that I needed a new transmission that something went internally and was plugging the filter. I looked at the forum for 2016 Ford Escapes and see this is a common problem. Shouldn't this be a recall? It's not safe to just to have this go all at once on the highway.

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a stop light, he heard a noise under the hood of the vehicle. The contact then stated that while the accelerator pedal was depressed, the vehicle failed to immediately respond. The contact turned off and restarted the vehicle. The transmission fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the third gear failed to operate. The vehicle was then taken to another independent mechanic but was not yet diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, there was an abnormal humming noise detected. The vehicle decelerated, jerked, and lost motive power. The contact placed the shifter in park(P) and restarted the vehicle. The accelerator pedal was depressed but the vehicle was slow to respond while the RPM redlined. The transmission fault message was displayed. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 110,401.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate from 35 to 40 MPH, the vehicle made an abnormal whining sound under the hood. The RPM increased; however, the vehicle failed to accelerate. The contact coasted the vehicle to the residence. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 68,000. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact stated while driving 76 MPH, the vehicle decelerated with the transmission failure warning message displayed. The contact depressed the accelerator pedal; however, the vehicle failed to accelerate. The contact stated that the vehicle lost motive power and stalled. The contact restarted the vehicle and pulled over safely. The vehicle was towed to the residence. The manufacturer was contacted and stated that the vehicle needed to be taken to an authorized dealer. The failure mileage was 75,366.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact stated that after his wife placed the gear shifter in park, the gear shift indicator showed that the vehicle was not in park. The contact stated that the parking brake was engaged. VIN tool confirms part not available. The failure mileage was approximately 90,000.

It had a recal on transmission bushing.We never had problems till they did th recall while driving we felt like a chain type thing snap pulled in to Walmart and had no gears.So we had it towed to Varney Ford they did a diagnostic and never got paper work ex ept that everything was good example,tires oil etc and said it was the transmission. They wanted 7 grand to fix it we had it towed to a garage in Canaan. I called Ford 4 times they said it was not under warranty and could not help. They also said tow it to a Ford place that would have been the 3rd. place towed. There was never any information light to check motor no signs and symptoms of any trouble. When I called Darlings they said I Have to take it to a Ford Garage before they would even know if...

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the local dealer for routine maintenance and NHTSA Campaign Number: 22V413000 (Power Train) recall repair. While driving at an undisclosed speed, the vehicle lost motive power. The contact shifted through all the gears. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. Several days later the vehicle was diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 55 MPH, the message “Transmission Fault - Service Now” was displayed. While depressing the accelerator pedal, the vehicle started to decelerate. The vehicle then lost motive power. The contact was able to pull over hover, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 101,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration and lost motive power with the transmission warning light illuminated. Additionally, the transmission failed to recognize the intended gear and the vehicle experienced a loss of power steering. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 60 MPH, the transmission failed to operate as needed. The contact stated that she was able to coast safely off the highway. The contact stated that she had not noticed any warning lights. The vehicle was towed to a dealer and had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Transmission has or is going out. For a few months now I have noticed on and off how difficult it is to shift gears and for a while now, when my car is in Park, I absolutely have to use my emergency brake or it will roll out of my driveway and has almost taken me and my granddaughter with it a few times. Then 3 days ago, all these warning lights pop up on my dash when going down the interstate and my vehicle will no longer run over 50mph. My car has already been inspected by Adesa Auto techs today. Then my daughter discovered this new safety recall for the Transmission Shifter Cable Bushing Damaged or Missing, and the description of issues caused by this was almost spot on to what mines been doing. I am in a bad way without my vehicle currently as I commute about...

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle began to jerk and felt as if the vehicle was braking intermittently, although the contact had not depressed the brake pedal. The contact stated that the "Service Transmission" warning light was illuminated. The contact was able to coast off the highway even though the vehicle was not responding to the accelerator pedal being depressed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had been repaired; however, the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2016 Ford Escape. The contact stated while driving 68-70 MPH, the vehicle began to decelerate abruptly. The contact did not notice any warning lights being illuminated. The accelerator pedal was depressed but the vehicle failed to respond and continued to decelerate. The contact stated that as she switched to the right lane, the vehicle began to surge while depressing the accelerator pedal and resumed speed. The vehicle was taken to an unknown dealer who was not able to duplicate the failure. The contact later received NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the failure had been reoccurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The...

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, the vehicle rolled away. The contact applied the parking brake and was able to stop the vehicle from rolling. Additionally, the doors would inadvertently lock and unlock. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 111,345. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on numerous occasions, while driving at undisclosed speeds, the transmission failed to shift as needed. The contact stated that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the local dealer nor the manufacturer was notified of the issue. VIN tool confirms part not available. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking while steering the vehicle. The contact stated that the vehicle failed to accelerate as needed. The contact was able to get home safety. The vehicle was towed to the dealer and the transmission was replaced. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall on the transmission. The failure mileage was 114,000.

Transmission just stopped working without any notice. Won’t move anymore

The contact owns a 2016 Ford Escape. The contact stated that while driving at various speeds, the vehicle experienced jerking and hesitation while accelerating. Additionally, while on an incline, the vehicle would roll backwards. Eventually the vehicle stalled and was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while at a stop light, the vehicle independently shifted to a higher gear and the vehicle hesitated upon depression of the accelerator pedal. The contact stated that the "transmission fault, repair immediately" warning message appeared on the instrument panel. The contact also stated that the vehicle failed to move while in reverse(R). The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

The transmission has started to jerk/skip while driving. Sometimes it jumps and lurches forward suddenly as if suddenly catching the next gear

The contact owns a 2016 Ford Escape. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while in a parking lot, the gear shifter failed to shift out of the park(P) with the "Transmission Default, Service Now" message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to his residence. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while parking the vehicle, she shifted the gear shifter into drive(D) to move forward however, the vehicle failed to respond as needed and instead rolled backwards. The vehicle was turned off and restarted however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 112,252.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. Prior to receiving the notification, the contact stated that while driving out of a parking lot, she reversed and parked the vehicle to look for something. The contact opened the driver's side front door to exit the vehicle when the vehicle inadvertently rolled backward and she fell face first onto the ground. The vehicle ran over the contact's knees and crashed into a fence by the wall, then came to a complete stop. The contact chased after the vehicle and parked it in a parking space. The contact received medical attention for a sprained right ankle, a hematoma on the left knee, and tissue damage to both knees. No police report was filed. The vehicle was not diagnosed nor repaired...

The contact owns a 2016 Ford Escape. The contact stated while driving 55 MPH, the vehicle jerked forward and then quickly decelerated. The contact shifted the vehicle into neutral and was able to pull over. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was contacted and stated that she would receive a call back. The failure mileage was 111,000.