NHTSA Complaint #11492577 — 2016 FORD ESCAPE

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a stop light, he heard a noise under the hood of the vehicle. The contact then stated that while the accelerator pedal was depressed, the vehicle failed to immediately respond. The contact turned off and restarted the vehicle. The transmission fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the third gear failed to operate. The vehicle was then taken to another independent mechanic but was not yet diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 92,000.