2021 FORD ECOSPORT — Problems, Recalls & Safety Data

Due to a lack of available parts for this recall, the vehicle repairs will take up to 30 plus days before the parts arrive. On top of that, there is a waiting list for the vehicles that need to be fixed. This means, I will be without a vehicle for a lengthy amount of time. They don’t have enough loaners vehicles and I cannot afford to purchase a new car at this time. This recall issue has caused people lots of unneeded stress, maintenance cost, and loss of wages. Ford needs to be held accountable on this issues. Additionally, I took the vehicle to a Ford Dealership (LaFayette Ford) on/about the 2 of May 2025. There were two recalls on the vehicle at that time. The fixed one recall. They informed that, there was nothing they could do with recall 23S64 until the vehicle was having issues. They did not inform me nor give me the option to get the issues corrected at the time or be placed on a waiting list once the parts were available. I would have placed the vehicle on the waiting to have the recall repaired once parts were available and to avoid the current situation that we are experiencing. On the 30th of January 2026, the vehicle stopped on me after displaying low engine pressure despite having oil. There were no oil leaks detected, the oil cap was seated properly, and the oil stick had/has the adequate amount of oil. The vehicle will not start, make a funny noise, and the engine vibrates the entire cab of the vehicle. The video I attached displays the sound the vehicle makes now. The vehicle ran smoothly until the 30th of January 2026.

The contact owns a 2021 Ford EcoSport. The contact stated that on three separate occasions, the oil pump drive tensioner belt had failed and was replaced. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). After the repairs were performed, the failure reoccurred, and the contact was informed that the part needed to be replaced another time. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

The airbag service light was on prior to purchase. It wasn’t acknowledged by the dealership. When I asked about it he said “it’s because the car was sitting in the cold”. I took the car in to get looked at at a Ford dealership and they said my airbags are inoperable. My safety is at risk.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated. The contact heard an abnormally tapping sound coming from the engine compartment, and there was white smoke coming from the exhaust pipe and under the hood. The contact pulled over and turned off the vehicle. The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil drive belt tensioner arm had failed and caused the engine to seize. The dealer informed the contact that the engine and oil pump needed to be replaced. The contact stated that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and had been placed on a waiting list by another dealer for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the engine and oil pump for the year and the model vehicle were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 69,000.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.