2011 DODGE RAM 3500 Steering Problems

157 NHTSA complaints on file

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All Steering Complaints — Page 3

#10566854 |
I CONTACTED DIEHL AUTOMOTIVE CONCERNING THE RECALL (N49/NHTSA 13V-529) THE LEFT TIE ROD BALL STUD ON THIS TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS WOULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. THE SERVICE MAN SAID THAT HE COULD ONLY GET THE PARTS FROM DODGE AT A RATE OF (1) PER WEEK. THAT MEANS THAT I WILL HAVE TO GO APPROXIMATELY ONE YEAR BEFORE I GET THIS REPAIRED. THIS SOUNDS LIKE ANOTHER GM SCREW UP WHERE IT WILL TAKE SOME LIVES BEFORE THE HIGHWAY SAFETY ADMINISTRATION IS GOING TO DO SOMETHING. IT'S NOW TIME TO EXPOSE YOU ALL ONCE AGAIN TO THE NEWS MEDIA. WHY WOULD I HAVE THOUGHT ANYTHING ELSE FROM A GOVERNMENT ORGANIZATION. *TR UPDATED 07/28/14
#10566449 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10566508 |
CHRYSLER HAS RECALLED TIE ROD BALL STUD (N49/ NHTSA 13V-529) INDICATING MY VEHICLE MAY CRASH WITHOUT WARNING. CHRYSLER HAS NOT SUPPLIED THE PARTS TO FIX THE PROBLEM. CONTACT WITH CHRYSLER HAS TOLD ME THAT NO PARTS ARE AVAILABLE AND NO EXPECTED TIME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS IS UNSATISFACTORY. THE NHTSA MUST ENSURE THAT CHRYSLER CORP. IS HELD RESPONSIBLE FOR ITS PRODUCT. IT HAS BEEN TWO MONTHS SINCE I HAVE ATTEMPTED TO REMEDY THE PROBLEM WITH NO HELP FROM CHRYSLER. MEANWHILE, THOUSANDS OF HEAVY DUTY TRUCKS HAULING THOUSANDS OF POUNDS OF CARGO CONTINUE TO OPERATE ON HIGHWAYS WITH THE POSSIBILITY OF CRASHING AS INDICATED BY CHRYSLER. THIS IS UNSATISFACTORY AS CHRYSLER IS PUTTING THOUSANDS OF LIVES IN DANGER BY NOT FIXING THE PROBLEM THEY HAVE IDENTIFIED. THE NHTSA, IF NOT FIXING THE PROBLEM, IS ALSO CONTRIBUTING TO THE ISSUE. *TR
#10566360 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/31/14*LJ UPDATED 04/09/14
#10566060 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/24/14
#10565787 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10565110 |
TL - THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTICED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE THE RECALL PARTS WERE NOT AVAILABLE AND IF THE FAILURE OCCURRED HE COULD LOOSE CONTROL OF THE VEHICLE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAIT OF 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 2,000. PM
#10565112 |
TL-THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.LJ
#10564961 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 13V52900 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10565008 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10564810 |
I HAVE RECEIVED A RECALL ON THIS VEHICLE. I AM ON A LIST OF 115 PEOPLE TO GET THIS TAKEN CARE OF. I AM TOLD BY THE DEALER THAT THEY ARE SENT ONE REPLACEMENT PART A WEEK. I HAVE A TRIP SCHEDULE WHERE I WILL BE PULLING A 5TH WHEEL A LONG DISTANCE. I CANNOT CANCEL THIS TRIP. I LEAVE END OF MARCH. WITH THE SCHEDULE ABOVE I WILL NOT BE ABLE TO COMPLETE THIS TRAVEL. IS IT SAFE FOR ME TO TAKE THIS TRIP AND DRIVE THIS TRUCK PULLING THE 5TH WHEEL????? PLEASE RESPOND AND LET ME KNOW WHAT I NEED TO DO TO GET THIS PART INSTALLED BEFORE I LEAVE. OR TELL ME IF THEY HAVE TO GIVE ME COMPARABLE TRUCK TO TAKE MY TRIP WITH WHILE MINE WAITS FOR REPLACEMENT PART. I WILL BE INTERESTED TO SEE IF THIS IS RESPONDED TO IN A MANNER THAT LETS...
#10563205 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT EXPERIENCED A TIE ROD FAILURE AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE; HOWEVER HE WAS PLACED ON A WAITING LIST. THE MANUFACTURER CONFIRMED THAT THE DEALER RECEIVED ONE REPAIR KIT PER WEEK. THE FAILURE AND CURRENT MILEAGE WAS 16000.
#10562970 |
I HAVE RECEIVED A RECALL FOR MY TRUCK N49/NHTSA 13V-529 RELATING TO THE STEERING FAILURE. I WAS MAILED THIS RECALL IN DECEMBER OF 2013 AND IN JANUARY 2014 MADE AN APPOINTMENT TO HAVE THE PROBLEM FIXED. I HAVE NOW BEEN TOLD THAT THE PARTS REQUIRED ARE BEING HELD BACK AND ONLY SHIPPED TO EACH DEALER 1 PART EVERY 7 DAYS. I AM PRESENTLY #12 ON MY DEALERS LIST. THIS MEANS THAT MY TRUCK WILL BE ON-SAFE TO DRIVE FOR THE NEXT 12 WEEKS NOT COUNTING THE TIME PRIOR. THIS IS UNACCEPTABLE, ESPECIALLY NOW FINDING THAT CHRYSLER WAS AWARE OF THE PROBLEM EVEN BEFORE I PURCHASED IT. I NEED MY TRUCK THIS ISN'T A WISH IT'S A FACT! I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND HAVE BEEN ISSUED A CASE NUMBER. STEERING FAILURE COULD RESULT IN DEATH NOT ONLY TO THE OCCUPANTS OF THE VEHICLE BUT OTHER VEHICLE...
#10562204 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVE ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 04-23-14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 04/25/2014 *JS
#10562007 |
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PARTS ARE UNAVAILABLE TO REPAIR RECALL. *SMD RECALL # 13V529000.
#10562059 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURE WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN UPDATED 03/21/14
#10560987 |
2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED 2 MONTHS AFTER OWNING THE VEHICLE, IS WHEN THE PROBLEMS STARTED. THE CONSUMER AND HER HUSBAND DID NOT LIKE THE WAY, THE VEHICLE HANDLED AND STEERED. THE PROBLEM WAS ADDRESSED TO THE DEALER, AT WHICH TIME THEY WERE INFORMED IT WAS PROBABLY BECAUSE THE TRUCK WAS A DUALLY AND THEY WERE NOT USED TO DRIVING ONE AND IT WOULD TAKE SOME GETTING USED TO. APPROXIMATELY 2-3 WEEKS AFTER THE VISIT, THE CONSUMER AND HER HUSBAND RETURNED TO THE DEALER TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER PERFORMED AN ALIGNMENT. THEY DROVE THE TRUCK FOR A FEW WEEKS, AND THEY WERE STILL UNHAPPY. APRIL 2, 2012, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPROGRAMMED THE ECM. A MONTH AFTER DRIVING...
#10561871 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL SEPTEMBER 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14*LJ
#10561692 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN EARLY JANUARY 2014 .THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10561302 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10561311 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL ID NUMBER 13V529000 (STEERING) AND THE REMEDY PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
#10561383 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500 HD. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DEALERS WERE ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THEN THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02/06/14 *BF ..UPDATE 04-10-14 *BF UPDATED 04/24/14
#10561215 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL APRIL 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10560841 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. *TR
#10560344 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10560193 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS NOTIFIED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10560020 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) IN LATE DECEMBER 2013. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 03/12/14*LJ THE CONSUMER STILL HAS NOT HEARD FROM THE DEALER. UPDATED 03/20/14
#10559443 |
I RECEIVED A SAFETY RECALL NOTICE N49 / NHTSA 13V-529. I TOOK MY TRUCK TO THE DEALER LAKE KEOWEE DODGE ON 1/11/14 TO BE INSPECTED. THE DEALER CONFIRMED THE PART NEEDED TO BE REPLACED ON MY TRUCK. THE DEALER INFORMED ME THAT THEY WERE ONLY ALLOWED TO ORDER 1 OF THESE PARTS EVERY 10 DAYS. THE DEALER INFORMED ME THAT THERE WERE ALREADY 10 CUSTOMERS AHEAD OF MY TRUCK. THIS RESULTS IN IT BEING AT LEAST 100 DAYS BEFORE THE DEALER COULD ORDER THE PART FOR MY TRUCK. THIS IS TOTALLY AN UNREASONABLE AND IRRESPONSIBLE APPROACH TO CORRECT A KNOWN SAFETY DEFECT. I REQUEST AN EXPLANATION AND PROMPT ATTENTION TO THIS MATTER TO INSURE MY SAFETY AND THE SAFETY OF EVERYONE. *TR
#10559400 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. SHE WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THERE WAS ONE PART BEING ORDERED PER WEEK PER DEALER. THERE ARE NO FAILURES AT THIS TIME.
#10559209 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE TIE ROD WAS EXHIBITING THE FAILURE AND NEEDED TO BE REPLACED HOWEVER THE PART WAS NOT AVAILABLE TO PERFORMED THE REPAIR. UPDATED 02/27/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST, AND WAS INFORMED THERE WAS A 6-8 MONTH BACKLOG. UPDATED 02/27/14
#10559004 |
WE RECEIVED A RECALL NOTICE FROM CHRYSLER THAT OUR TRUCK WAS RECALLED AND NEEDED A NEW TIE ROD TO ENSURE SAFETY. HOWEVER, OUR CHRYSLER DEALER SAYS THAT THEY ARE ALLOWED TO ORDER ONLY ONE OF THESE NECESSARY REPLACEMENT PARTS A WEEK. SO SINCE WE WERE THE 20TH CALLERS FOR THIS RECALL, WE MUST WAIT ABOUT 5 MONTHS FOR THIS PROBLEM TO BE FIXED! THAT IS UNACCEPTABLE FOR A POTENTIALLY DANGEROUS TIE ROD BREAK! *TR
#10558792 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY AND STATED ONE REPAIR KIT PER WEEK WAS PROVIDED TO THE DEALERS. THERE ARE NO FAILURES AT THIS TIME.
#10558658 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING OUT OF A RESIDENTIAL GARAGE, THE DRIVER'S SIDE TIE ROD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 56,000.
#10558673 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXHIBITED A LOUD POP SOUND AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WOULD NOT BECOME AVAILABLE UNTIL APRIL 4, 2014. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
#10558459 |
I WAS MOVING MY TRUCK IN MY DRIVEWAY AND AS I TURNED MY STEERING WHEEL TO POSITION THE VEHICLE WHERE I WANTED TO GO THE LEFT TIE ROD BALL STUD COMPLETELY BROKE WHICH LEFT ME UNABLE TO STEER THE VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE SINCE IT WAS PURCHASED NEW. *TR
#10558166 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE UNTIL APRIL 2014. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#10554247 |
POWER ASSIST FOR BRAKES AND STEERING IS LOST AT APPROXIMATELY 20-25 MPH WHEN SLOWING DOWN FOR LIGHTS, TURNS, ETC., REQUIRING SIGNIFICANT MANUAL EFFORT TO CONTROL THE TRUCK. POWER WILL RETURN AFTER ACCELERATING FROM STOP OR SLOW TURN BUT GO OUT AGAIN WHEN SPEED IS REDUCED TO 20-25 MPH. *TR
#10551455 |
I EXPERIENCED THE DODGE "DEATH WOBBLE" ON TWO OCCASIONS DURING A SHORT DRIVE YESTERDAY. FIRST WAS ON AN ON-RAMP TO THE RIGHT WITH A SLIGHT INCLINE AT A SPEED OF APPROXIMATELY 50MPH - DENVER AREA NORTHBOUND C470 RAMP TO I70 EASTBOUND. I CROSSED AN EXPANSION JOINT AT A VERY SLIGHT ANGLE TO THE VEHICLE, AND IMMEDIATELY EXPERIENCED A TOTALLY UNEXPECTED VIOLENT WOBBLE IN THE FRONT END WITH A NEAR TOTAL LOSS OF CONTROL. IT WAS FRIGHTENING! I LIGHTLY APPLIED BRAKES WITH NO IMMEDIATE WOBBLE REDUCTION. I SLOWED, AND AT PERHAPS 30 MPH, THE FRONT END STABILIZED AND I WAS ABLE TO CONTINUE. A FEW MILES LATER ON I70 I TOOK THE RAMP - AGAIN TO THE RIGHT BUT ON A MODEST INCLINE THIS TIME - TO HIGHWAY 58 WESTBOUND. I WAS STILL WARY AND WHEN CROSSING AN EXPANSION JOINT I AGAIN EXPERIENCE THE SAME DEATH WOBBLE, NOT AS BAD, BUT...
#10551105 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED AFTER SHIFTING INTO PARK GEAR, THERE WAS A LOUD THUD NOISE. UPON RETURNING TO THE VEHICLE AND SHIFTING INTO DRIVE, THE CONTACT ALSO HEARD A SCRAPING NOISE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER FRONT TIE ROD HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V350000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
#10550689 |
LEFT TIE ROD END BROKE THEN BROKE AGAIN ON THE 3 NOV 2013, THIS IS THE SAME END AS THE RECALL FOR RAM MADE BEFORE MAR 2011. MINE HAS BROKE TWO . THIS VEHICLE GET POOR FUEL MILEAGE ,AND THE HEAT EXCHANGE HAS BROKE ,THE EGR VALVE HAD TO BE REPLACED PLUS TWO SENSOR ABOUT $6000.FOR REPAIRS IN THE LAST MO.DODGE DENIES ITS THERE FAULT ON THE TIE ROD END .THIS IS VERY UNSAFE. I NEED HELP MY CELL IS [XXX] I DON'T HAVE A HOME PHONE BUT HAVE A FAX NUMBER. WE USE THE TRUCK FOR OVER THE ROAD DRIVING REASON FOR HIGH MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10543095 |
BACKING TRUCK IN GARAGE, STEERING TIE ROD BROKE CLEANLY OFF, LOST ALL STEERING. NO DAMAGE (OTHER THEN BROKEN PARTS). THIS IS A KNOWN ISSUE AT DODGE / RAM BUT THERE IS NO RECALL ISSUED COVERING ALL 4X4 TRUCK (4X2 DOES NOT HAVE THIS ISSUE). READING ON FORUMS (CUMMINSFORUM.COM) AND FOUND OUT THIS IS A ISSUE THAT IS FAIRLY COMMON BUT CAN CREATES VERY DANGEROUS SITUATIONS IF HAPPENS AT HIGHER SPEEDS. TRUCK IS COMPLETELY STOCK AND GOES TO DEALER FOR SERVICE EVERY 6K MILES. *TR
#10525183 |
"DEATH WOBBLE" - I HIT A BUMP WITH THE RIGHT FRONT TIRE. I WAS DOING 40-45 MPH AT THIS TIME. THE TRUCK FRONT END STARTED TO VIOLENTLY SHAKE, AND THEN THE REAR STARTED TO BOUNCE. I WAS IN THE CENTER LANE WHEN THIS HAPPENED WITH TRAFFIC ON ALL SIDES. I APPLIED THE BRAKES AND TRIED TO STEER TO THE RIGHT, THE TRUCK CONTINUE TO GO STRAIGHT, AND THEN STARTED TO GO SIDEWAYS TO THE LEFT. ONCE MY SPEED DROPPED BELOW 5 MPH IS WHEN I REGAINED CONTROL OF MY TRUCK THIS INCIDENT WAS TERRIFYING, AND ALMOST CAUSED A SERIOUS ACCIDENT. ARE THEY (CHRYSLER/RAM) WAITING FOR SOMEONE TO DIE? IF YOU SEARCH ON THIS SITE FOR "DEATH WOBBLE" THEN FILTER 2011 RAM 3500 YOU COME UP WITH 125 REPORTS FOR THE 3500 SERIES TRUCK FROM 2011 - 2013. THAT IS 125 INCIDENTS. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT THIS....
#10524874 | Crash
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL SOUND FROM UNDER THE REAR OF THE VEHICLE AS THE VEHICLE JERKED TO THE LEFT. AS A RESULT, THE CONTACT CRASHED THE FRONT DRIVER'S SIDE OF THE VEHICLE INTO A CURB. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TR
#10524097 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED AFTER PARKING THE VEHICLE SHE NOTICED THAT THE TIE ROD FELL TO THE GROUND AND THE TWO FRONT TIRES TURNED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE TIE ROD WOULD NEED TO BE REPLACED AND THE FRONT END REALIGNED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) BUT WAS TOLD HER VIN WAS NOT INCLUDED. A DEALER WAS NOTIFIED OF THE FAILURE AND ASSUMED THE TOW AND REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,000. UPDATED 09/05/13*LJ
#10507076 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE STATED THAT WHILE REVERSING THE STEERING TIE ROD FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,985.
#10505328 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE TIE ROD FRACTURED. THE CONTACT REPLACED THE TIE ROD WITH AN AFTER MARKET PART. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TR
#10504584 |
TRAVELING WEST BOUND ON GALEN ROAD IN LAFAYETTE TENNESSEE AT 45MPH I HIT A SMALL BUMP IN THE ROAD AND EXPERIENCED A VIOLENT SHAKING IN THE FRONT END THAT WOULD NOT STOP UNTIL I BROUGHT THE VEHICLE TO A STOP I LATER CHECKED THE TIRE PRESSURE WHICH WAS GOOD I BELIEVE THERE IS A DEFECT IN THE STEERING. UPON MORE INVESTIGATION I FOUND OUT THE SLANG FOR THIS IS CALLED THE DEATH WOBBLE.. AFTER SPENDING 60,000.00 ON THIS TRUCK I BELIEVE CHRYSLER SHOULD BE RESPONSIBLE FOR TAKING CARE OF A PERMANENT FIX . *TR
#10499472 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT, THE TIE ROD FRACTURED, CAUSING THE TIRE TO BEND INWARD UNDERNEATH THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN INSPECTED UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING). THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN WAS ATTEMPTING TO DETERMINE HOW TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,000.
#10495112 |
DRIVING AT NIGHT GOING ABOUT 60 MPH WHEN ALL SYSTEMS FAILED, NO ENGINE, NO POWER BRAKES, NO POWER STEERING AND WORST OF ALL, NO LIGHTS. ENGINE WOULDN'T CRANK, FUSE BOX WAS MAKING SNAPPING SOUNDS EVEN WITH KEY OUT OF IGNITION. AFTER ABOUT 5 MIN TRUCK STARTED AND I WAS ABLE TO DRIVE IT HOME, ABOUT 5 MILES. TRUCK RAN, BUT POORLY. THE NEXT DAY I ATTEMPTED TO DRIVE IT TO THE DODGE DEALER, TRUCK DID SAME THING (COMPLETE SYSTEM FAILURE) AFTER DRIVING ABOUT 5 MILES. I THEN HAD TRUCK TOWED TO THE DEALER. NATURALLY TRUCK RUNS FINE FOR SERVICE TECH, THEY RESET A BUNCH OF CODES, BUT COULD FIND NOTHING DEFINITIVE. UNABLE OR UNWILLING TO DO MORE. THIS FILLS ME WITH ABSOLUTELY NO CONFIDENCE. IN 4 DAYS I NEED TO TAKE THIS TRUCK PULLING A TRAILER FROM WA TO AZ FOR WORK. *TR
#10488782 |
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND EXITING A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THERE WAS AN UNKNOWN BAR LYING ON THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TIE ROD ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 17,400.
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