2002 DODGE DURANGO Steering Problems
17 NHTSA complaints on file
Steering Issues in the 2002 DODGE DURANGO
17 steering complaints have been filed with NHTSA for the 2002 DODGE DURANGO. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.
17
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
All Steering Complaints
THE STEERING IS VERY LOOSE. HAS A LOT OF PLAY IN IT. HAVE REPLACED TIE ROD ENDS. AT THIS TIME WE CAN NOT SEEM TO FIND OUT WHAT IS CAUSING IT.
AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL WAS POSITIONED IN A LOPSIDED MANNER WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
HEAVY RUST BUILDUP ON FRAME BEHIND UPPER CONTROL ARM MOUNTS. AFTER REMOVING RUST, FRAME METAL IS VERY THIN WITH HOLES THROUGHOUT. POSSIBLY LEADING TO FLEXING & CRACKING. DEFINITELY REDUCING CRASH ABILITIES.
I CURRENTLY AM HAVING ALL 4 OF MY BALL JOINTS REPLACED ON MY 2002 DODGE DURANGO AND I NOTICED THAT MY UPPER RIGHT BALL JOINT IS ORIGINAL. THIS BALL JOINT WAS UNDER RECALL AND I CONTACTED DODGE ABOUT THIS. THEY SAID THE RECALL WAS REPLACED IN 2005. I ASSURED THEM THAT THIS BALL JOINT IS ORIGINAL AS IT IS PRESSED INTO THE CONTROL ARM AND ASKED IF I COULD SIMPLY BRING MY CAR INTO THEM AND HAVE THEM CHECK THIS OUT. THEY TOLD ME I WOULD HAVE TO PAY A DIAGNOSTIC CHARGE OF 104.00 AND THAT IF IT WAS FOUND TO BE ORIGINAL, THEN I WOULD POSSIBLY GET THE 104.00 BACK. I HAVE BEEN ON THE PHONE WITH DODGE CUSTOMER SERVICE TWICE NOW AND NOBODY WILL ALLOW ME TO QUOTE THEM THAT I WOULD GET THIS MONEY BACK IF THE RECALL WAS FOUND TO NOT HAVE BEEN PERFORMED. I DON'T...
DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).
WAS DRIVING DOWN WAYNE ROAD WHEN SUDDENLY MY CAR STARTED SLOWING DOWN EVERYTHING SEEM TO BE WORKING EXCEPT THE GAS PADDLE. I HAD MY FEET ON GAS BUT IT WAS NOT RESPONDING I QUICKLY PULLED TO THE RIGHT AS IT WAS HARD TO TURN STEERING WHEEL. IT WAS CARS BEHIND ME AND IT WAS SCARY KNOWING SOMEONE COULD HIT ME . I CALLED MY HUSBAND AND HE CAME THOUGHT HE COULD JUST GIVE ME A JUMP BUT HE SAID ITS NOTHING WRONG WITH BATTERY. IT LOOKS LIKE IM NOT GETTING ANY GAS. IT WONT TURN OVER SO HE PUSHED ME IN THE MALL. UNTIL I GET OFF FROM WORK. I WAS BLESSED THAT IT HAPPEN TO DO THAT ON THE DAY HE WAS OFF BECAUSE I JUST STARTED A NEW JOB AND I DIDN'T NEED TO MISS A DAY AS SOON AS I START WORKING. I ALSO READ MANY SIMILAR...
THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR
THE TRANSMISSION SHIFT SELECTOR SOMETIMES WON'T ENGAGE IN PARK. THIS HASN'T CAUSED A PROBLEM YET. HOWEVER I AM VERY CAREFUL TO SET THE PARKING BRAKE SO THAT THE VEHICLE DOESN'T ROLL AWAY. I CALLED CHRYSLER TO INQUIRE ABOUT A RECALL THAT AFFECTED MANY 2002 DURANGOS THAT HAD A SIMILAR ISSUE. THEY SAID MY VEHICLE WAS NOT PART OF THE RECALL EVEN THOUGH I AM HAVING A SIMILAR PROBLEM. *TR
VEHICLE FAIL TO ENGAGE IN PARK POSITION WHICH IN TURN LOCKS THE KEY IN IGNITION LEAVING IT SUSCEPTIBLE FOR THEIVES TO BREAK IN AND TO TAKE THE WHOLE VEHICLE AND ALSO VERY UNSAFE ESPECIALLY WHEN YOUR PARK IN AN INCLINE. *TR
THE VEHICLE DOES NOT SHIFT INTO PARK THUS KEY CANNOT BE REMOVED. *TR
I WAS MAKING A RIGHT HAND TURN AND THEN AN IMMEDIATE LEFT AT ABOUT 10MPH I HEARD A POP ON DRIVER'S SIDE FRONT WHEEL AND THEN LOST CONTROL OF MY CAR. I WAS ABLE TO REGAIN CONTROL OF MY CAR BUT IT WOULD NOT TURN TO THE LEFT I WAS ABLE TO GET THE CAR TO SIDE OF THE ROAD EVEN THOUGH STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TIRE IT WAS FULLY INFLATED BUT THE TOP OF TIRE WAS TILTED OUT AT THE TOP I COULD NOT DRIVE THE VEHICLE ANY MORE DUE STEERING DIFFICULTIES. I CALLED A TOW TRUCK AND HAD THE CAR TOWED TO MECHANIC. I WAS TOLD BY TOW TRUCK OPERATOR AND THE MECHANIC THAT THE UPPER BALL JOINT ON ARM HAD SEPARATED FROM THE ARM CAUSING ME TO LOSE CONTROL OF THE CAR. A FRIEND STATED THAT DURANGO HAD BEEN RECALLED FOR THIS ISSUE. I...
I JUST FOUND OUT TODAY THAT I WILL NEED TO INSTALL A COMPLETELY NEW SET OF FRONT WHEEL BEARINGS, TIE RODS AND BALL JOINTS AFTER FACTORY RECALL. ACCORDING TO REPAIR SHOP THEY INSTALLED THE SAME FAULTY COMPONENTS TO REPLACE THE ONES THAT WERE RECALLED. I WAS TOLD THEY SHOULD HAVE INSTALLED THE CORRECT UNITS WITH GREASE FITTINGS, THEY DID NOT. GOING TO COST $980.00 TO REPAIR. *TR
I WAS DRIVING MY 2002 DODGE DURANGO DOWN THE STREET AND ALL OF A SUDDEN MY STEERING COLUMN LOCKED ON ME. I COULD NOT TURN OR STEER THE VEHICLE. IT TOOK EVERY OUNCE OF STRENGTH TO FINALLY MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND I AM A PRETTY BIG GUY. TOOK IT BACK TO THE DEALER WHERE I PURCHASED IT AND AFTER EXAMINING IT THEY TOLD ME THAT THE RACK AND PINION WAS SHOT. I JUST PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO SO THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY. I ENDED UP HAVING THEM REPLACE THE RACK AND PINION STEERING AND IT COST BE ABOUT $600.00. ITS A GOOD THING I WASN'T ON THE HIGHWAY GOING 65MPH WHEN THIS OCCURRED. *TR
THE LEVER FOR TILT STEERING WHEEL BROKE IN STEERING COLUMN AND STEERING WHEEL WILL NO LONGER CHANGE POSITIONS. ACCORDING TO DODGE DEALER, A NEW STEERING COLUMN IS THE ONLY REMEDY. *TR
VEHICLE HAS JUST OVER 74,000 MILES AND A VERY SLIGHT SHUDDER AND VIBRATION FROM FRONT WHEELS EVOLVED INTO HARD VIBRATION AT SPEEDS OVER 35 MPH. I TOOK THE VEHICLE TO A REPAIR FACILITY WHERE I WAS TOLD THAT BOTH FRONT HUBS AND BEARINGS HAD TO BE REPLACED BECAUSE OF WEAR, AND THE TIE ROD ENDS ON BOTH SIDES WERE WORN BEYOND REPAIR AND HAD TO BE REPLACED. THE COST OF REPAIR TO MY VEHICLE IS APPROXIMATELY $1024.00. *TR
BRAKE FALURE ON 2002 DODGE DURANGO, AND STEERING PROBLEMS. *LA
Other 2002 DODGE DURANGO Problem Areas
Suspensionfrontcontrol Armupper Ball Joint
76 complaints
Electrical System
44 complaints
Suspensionfrontcontrol Armlower Ball Joint
30 complaints
Power Train
28 complaints
Suspension
25 complaints
Engine And Engine Cooling
23 complaints
Power Trainautomatic Transmission
20 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
18 complaints
Suspensionfront
17 complaints
Engine And Engine Coolingengine
14 complaints
Service Brakes Hydraulic
13 complaints
Unknown Or Other
11 complaints
Engine
10 complaints
Service Brakes
10 complaints
Air Bags
9 complaints
Air Bagsfrontal
7 complaints
Power Traindrivelinedifferential Unit
7 complaints
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
6 complaints
Service Brakes Airantilock
6 complaints
Steeringlinkagestie Rod Assembly
6 complaints
Suspensionrear
6 complaints
Exterior Lighting
5 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
5 complaints
Vehicle Speed Control
5 complaints
Engine And Engine Coolingenginegasoline
4 complaints
Seat Belts
4 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
4 complaints
Equipment
3 complaints
Latcheslockslinkages
3 complaints
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
3 complaints
Seats
3 complaints
Seatsfront Assemblyseat Heatercooler
3 complaints
Steeringhydraulic Power Assist System
3 complaints
Tires
3 complaints
Tirestreadbelt
3 complaints
Visibilitydefrosterdefoggerhvac System
3 complaints
Visibilitywindshield Wiperwashermotor
3 complaints
Wheels
3 complaints
Electrical Systemignitionswitch
2 complaints
Electrical Systemwiring
2 complaints
Electrical Systemwiringfuses And Circuit Breakers
2 complaints
Electronic Stability Control Esc
2 complaints
Engine And Engine Coolingcooling System
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Equipmentelectrical
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainmanual Transmission
2 complaints
Seat Beltsfrontretractor
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
2 complaints
Service Brakes Hydraulicfoundation Componentsdrum
2 complaints
Steeringrack And Pinion
2 complaints
Structure
2 complaints
Structurebody
2 complaints
Structurebodydoor
2 complaints
Suspensionfrontcontrol Armupper Arm
2 complaints
Suspensionfrontshock Absorber
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Visibilitypower Window Devices And Controls
2 complaints
Visibilitywindshield
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Air Bagssidewindow
1 complaint
Electrical Systemignitionmodule
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightinghazard Flashing Warning Lights
1 complaint
Exterior Lightinghazard Flashing Warning Lightsunit
1 complaint
Exterior Lightingheadlights
1 complaint
Exterior Lightingheadlightsswitch
1 complaint
Exterior Lightingturn Signalswitch
1 complaint
Fuel System Gasolinestoragetank Assemblymounting
1 complaint
Fuelpropulsion System
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Trainaxle Assemblyaxle Shaft
1 complaint
Power Traindriveline
1 complaint
Power Traindrivelineconstant Velocity Joint
1 complaint
Power Trainmanual Transmissionshift Pattern Indicator
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Service Brakes Air
1 complaint
Service Brakes Airdiscpads
1 complaint
Service Brakes Airdiscrotor
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumshoeslinings
1 complaint
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
1 complaint
Steeringcolumn
1 complaint
Steeringhydraulic Power Assisthose Piping And Connections
1 complaint
Steeringlinkages
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Structurebodyhood
1 complaint
Structurebodytrunk Lid
1 complaint
Structureframe And Members
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfronthub
1 complaint
Suspensionrearspringsleaf Spring Assembly
1 complaint
Suspensionrearspringsleaf Spring Assemblyleaf
1 complaint
Tirestemporaryemergency Spare Tire
1 complaint
Traction Control System
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint
Visibilityrear Window Wiperwashermotor
1 complaint
Visibilitywiper
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint