2002 DODGE DURANGO Steering Problems

17 NHTSA complaints on file

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Steering Issues in the 2002 DODGE DURANGO

17 steering complaints have been filed with NHTSA for the 2002 DODGE DURANGO. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

17
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Steering Complaints

#11309475 |
THE STEERING IS VERY LOOSE. HAS A LOT OF PLAY IN IT. HAVE REPLACED TIE ROD ENDS. AT THIS TIME WE CAN NOT SEEM TO FIND OUT WHAT IS CAUSING IT.
#11131143 |
AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.
#10985728 |
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL WAS POSITIONED IN A LOPSIDED MANNER WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
#10876509 |
HEAVY RUST BUILDUP ON FRAME BEHIND UPPER CONTROL ARM MOUNTS. AFTER REMOVING RUST, FRAME METAL IS VERY THIN WITH HOLES THROUGHOUT. POSSIBLY LEADING TO FLEXING & CRACKING. DEFINITELY REDUCING CRASH ABILITIES.
#10736216 |
I CURRENTLY AM HAVING ALL 4 OF MY BALL JOINTS REPLACED ON MY 2002 DODGE DURANGO AND I NOTICED THAT MY UPPER RIGHT BALL JOINT IS ORIGINAL. THIS BALL JOINT WAS UNDER RECALL AND I CONTACTED DODGE ABOUT THIS. THEY SAID THE RECALL WAS REPLACED IN 2005. I ASSURED THEM THAT THIS BALL JOINT IS ORIGINAL AS IT IS PRESSED INTO THE CONTROL ARM AND ASKED IF I COULD SIMPLY BRING MY CAR INTO THEM AND HAVE THEM CHECK THIS OUT. THEY TOLD ME I WOULD HAVE TO PAY A DIAGNOSTIC CHARGE OF 104.00 AND THAT IF IT WAS FOUND TO BE ORIGINAL, THEN I WOULD POSSIBLY GET THE 104.00 BACK. I HAVE BEEN ON THE PHONE WITH DODGE CUSTOMER SERVICE TWICE NOW AND NOBODY WILL ALLOW ME TO QUOTE THEM THAT I WOULD GET THIS MONEY BACK IF THE RECALL WAS FOUND TO NOT HAVE BEEN PERFORMED. I DON'T...
#10716090 |
DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).
#10702090 |
WAS DRIVING DOWN WAYNE ROAD WHEN SUDDENLY MY CAR STARTED SLOWING DOWN EVERYTHING SEEM TO BE WORKING EXCEPT THE GAS PADDLE. I HAD MY FEET ON GAS BUT IT WAS NOT RESPONDING I QUICKLY PULLED TO THE RIGHT AS IT WAS HARD TO TURN STEERING WHEEL. IT WAS CARS BEHIND ME AND IT WAS SCARY KNOWING SOMEONE COULD HIT ME . I CALLED MY HUSBAND AND HE CAME THOUGHT HE COULD JUST GIVE ME A JUMP BUT HE SAID ITS NOTHING WRONG WITH BATTERY. IT LOOKS LIKE IM NOT GETTING ANY GAS. IT WONT TURN OVER SO HE PUSHED ME IN THE MALL. UNTIL I GET OFF FROM WORK. I WAS BLESSED THAT IT HAPPEN TO DO THAT ON THE DAY HE WAS OFF BECAUSE I JUST STARTED A NEW JOB AND I DIDN'T NEED TO MISS A DAY AS SOON AS I START WORKING. I ALSO READ MANY SIMILAR...
#10632936 | Crash
THE VEHICLE STARTED TO SWERVE INTO THE OTHER LANE ON THE HIGHWAY, AND AS I ATTEMPTED TO REGAIN CONTROL WITH BOTH HANDS FIRMLY ON THE WHEEL, AND GENTLE STEERING, I FOUND I STILL HAD NO ABSOLUTELY NO CONTROL WITH THE STEERING, IT WAS COMPLETELY LOOSE IT WAS DISCONNECTED. AT THAT SAME TIME, I WENT FOR MY BRAKES, ONLY TO FIND THEY ALL OF A SUDDEN WERE NOT FUNCTIONING EITHER. THE VEHICLE EVENTUALLY SWERVED INTO THE FENCE OF TO THE SIDE OF THE FREEWAY, THEN THE VEHICLE TO FLIP TWO TIMES. *TR
#10514530 |
THE TRANSMISSION SHIFT SELECTOR SOMETIMES WON'T ENGAGE IN PARK. THIS HASN'T CAUSED A PROBLEM YET. HOWEVER I AM VERY CAREFUL TO SET THE PARKING BRAKE SO THAT THE VEHICLE DOESN'T ROLL AWAY. I CALLED CHRYSLER TO INQUIRE ABOUT A RECALL THAT AFFECTED MANY 2002 DURANGOS THAT HAD A SIMILAR ISSUE. THEY SAID MY VEHICLE WAS NOT PART OF THE RECALL EVEN THOUGH I AM HAVING A SIMILAR PROBLEM. *TR
#10507120 |
VEHICLE FAIL TO ENGAGE IN PARK POSITION WHICH IN TURN LOCKS THE KEY IN IGNITION LEAVING IT SUSCEPTIBLE FOR THEIVES TO BREAK IN AND TO TAKE THE WHOLE VEHICLE AND ALSO VERY UNSAFE ESPECIALLY WHEN YOUR PARK IN AN INCLINE. *TR
#10492266 |
THE VEHICLE DOES NOT SHIFT INTO PARK THUS KEY CANNOT BE REMOVED. *TR
#10346982 |
I WAS MAKING A RIGHT HAND TURN AND THEN AN IMMEDIATE LEFT AT ABOUT 10MPH I HEARD A POP ON DRIVER'S SIDE FRONT WHEEL AND THEN LOST CONTROL OF MY CAR. I WAS ABLE TO REGAIN CONTROL OF MY CAR BUT IT WOULD NOT TURN TO THE LEFT I WAS ABLE TO GET THE CAR TO SIDE OF THE ROAD EVEN THOUGH STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TIRE IT WAS FULLY INFLATED BUT THE TOP OF TIRE WAS TILTED OUT AT THE TOP I COULD NOT DRIVE THE VEHICLE ANY MORE DUE STEERING DIFFICULTIES. I CALLED A TOW TRUCK AND HAD THE CAR TOWED TO MECHANIC. I WAS TOLD BY TOW TRUCK OPERATOR AND THE MECHANIC THAT THE UPPER BALL JOINT ON ARM HAD SEPARATED FROM THE ARM CAUSING ME TO LOSE CONTROL OF THE CAR. A FRIEND STATED THAT DURANGO HAD BEEN RECALLED FOR THIS ISSUE. I...
#10314189 |
I JUST FOUND OUT TODAY THAT I WILL NEED TO INSTALL A COMPLETELY NEW SET OF FRONT WHEEL BEARINGS, TIE RODS AND BALL JOINTS AFTER FACTORY RECALL. ACCORDING TO REPAIR SHOP THEY INSTALLED THE SAME FAULTY COMPONENTS TO REPLACE THE ONES THAT WERE RECALLED. I WAS TOLD THEY SHOULD HAVE INSTALLED THE CORRECT UNITS WITH GREASE FITTINGS, THEY DID NOT. GOING TO COST $980.00 TO REPAIR. *TR
#10267215 |
I WAS DRIVING MY 2002 DODGE DURANGO DOWN THE STREET AND ALL OF A SUDDEN MY STEERING COLUMN LOCKED ON ME. I COULD NOT TURN OR STEER THE VEHICLE. IT TOOK EVERY OUNCE OF STRENGTH TO FINALLY MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND I AM A PRETTY BIG GUY. TOOK IT BACK TO THE DEALER WHERE I PURCHASED IT AND AFTER EXAMINING IT THEY TOLD ME THAT THE RACK AND PINION WAS SHOT. I JUST PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO SO THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY. I ENDED UP HAVING THEM REPLACE THE RACK AND PINION STEERING AND IT COST BE ABOUT $600.00. ITS A GOOD THING I WASN'T ON THE HIGHWAY GOING 65MPH WHEN THIS OCCURRED. *TR
#10243038 |
THE LEVER FOR TILT STEERING WHEEL BROKE IN STEERING COLUMN AND STEERING WHEEL WILL NO LONGER CHANGE POSITIONS. ACCORDING TO DODGE DEALER, A NEW STEERING COLUMN IS THE ONLY REMEDY. *TR
#10201660 |
VEHICLE HAS JUST OVER 74,000 MILES AND A VERY SLIGHT SHUDDER AND VIBRATION FROM FRONT WHEELS EVOLVED INTO HARD VIBRATION AT SPEEDS OVER 35 MPH. I TOOK THE VEHICLE TO A REPAIR FACILITY WHERE I WAS TOLD THAT BOTH FRONT HUBS AND BEARINGS HAD TO BE REPLACED BECAUSE OF WEAR, AND THE TIE ROD ENDS ON BOTH SIDES WERE WORN BEYOND REPAIR AND HAD TO BE REPLACED. THE COST OF REPAIR TO MY VEHICLE IS APPROXIMATELY $1024.00. *TR
#10081113 |
BRAKE FALURE ON 2002 DODGE DURANGO, AND STEERING PROBLEMS. *LA

Other 2002 DODGE DURANGO Problem Areas

Suspensionfrontcontrol Armupper Ball Joint 76 complaints Electrical System 44 complaints Suspensionfrontcontrol Armlower Ball Joint 30 complaints Power Train 28 complaints Suspension 25 complaints Engine And Engine Cooling 23 complaints Power Trainautomatic Transmission 20 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 18 complaints Suspensionfront 17 complaints Engine And Engine Coolingengine 14 complaints Service Brakes Hydraulic 13 complaints Unknown Or Other 11 complaints Engine 10 complaints Service Brakes 10 complaints Air Bags 9 complaints Air Bagsfrontal 7 complaints Power Traindrivelinedifferential Unit 7 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 6 complaints Service Brakes Airantilock 6 complaints Steeringlinkagestie Rod Assembly 6 complaints Suspensionrear 6 complaints Exterior Lighting 5 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 5 complaints Vehicle Speed Control 5 complaints Engine And Engine Coolingenginegasoline 4 complaints Seat Belts 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Equipment 3 complaints Latcheslockslinkages 3 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 3 complaints Seats 3 complaints Seatsfront Assemblyseat Heatercooler 3 complaints Steeringhydraulic Power Assist System 3 complaints Tires 3 complaints Tirestreadbelt 3 complaints Visibilitydefrosterdefoggerhvac System 3 complaints Visibilitywindshield Wiperwashermotor 3 complaints Wheels 3 complaints Electrical Systemignitionswitch 2 complaints Electrical Systemwiring 2 complaints Electrical Systemwiringfuses And Circuit Breakers 2 complaints Electronic Stability Control Esc 2 complaints Engine And Engine Coolingcooling System 2 complaints Equipmentapplianceair Conditioner 2 complaints Equipmentelectrical 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainmanual Transmission 2 complaints Seat Beltsfrontretractor 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsdrum 2 complaints Steeringrack And Pinion 2 complaints Structure 2 complaints Structurebody 2 complaints Structurebodydoor 2 complaints Suspensionfrontcontrol Armupper Arm 2 complaints Suspensionfrontshock Absorber 2 complaints Suspensionfrontwheel Bearing 2 complaints Visibilitypower Window Devices And Controls 2 complaints Visibilitywindshield 2 complaints Visibilitywindshield Wiperwasher 2 complaints Air Bagssidewindow 1 complaint Electrical Systemignitionmodule 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingexhaust System 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightinghazard Flashing Warning Lights 1 complaint Exterior Lightinghazard Flashing Warning Lightsunit 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingturn Signalswitch 1 complaint Fuel System Gasolinestoragetank Assemblymounting 1 complaint Fuelpropulsion System 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Traindriveline 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Trainmanual Transmissionshift Pattern Indicator 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Service Brakes Air 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Airdiscrotor 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentsdrumshoeslinings 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Steeringcolumn 1 complaint Steeringhydraulic Power Assisthose Piping And Connections 1 complaint Steeringlinkages 1 complaint Structurebodydoorhinge And Attachments 1 complaint Structurebodyhood 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Members 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfronthub 1 complaint Suspensionrearspringsleaf Spring Assembly 1 complaint Suspensionrearspringsleaf Spring Assemblyleaf 1 complaint Tirestemporaryemergency Spare Tire 1 complaint Traction Control System 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemheater Core 1 complaint Visibilityrear Window Wiperwashermotor 1 complaint Visibilitywiper 1 complaint Wheelshub 1 complaint Wheelsrim 1 complaint
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