NHTSA Complaint #10267215 — 2002 DODGE DURANGO STEERING

Complaint Details

ODI Number	10267215
Vehicle	2002 DODGE DURANGO
Component	STEERING
Date of Incident	April 25, 2009
Date Filed	April 29, 2009
Mileage	74,780 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING MY 2002 DODGE DURANGO DOWN THE STREET AND ALL OF A SUDDEN MY STEERING COLUMN LOCKED ON ME. I COULD NOT TURN OR STEER THE VEHICLE. IT TOOK EVERY OUNCE OF STRENGTH TO FINALLY MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND I AM A PRETTY BIG GUY. TOOK IT BACK TO THE DEALER WHERE I PURCHASED IT AND AFTER EXAMINING IT THEY TOLD ME THAT THE RACK AND PINION WAS SHOT. I JUST PURCHASED THE VEHICLE ABOUT 3 MONTHS AGO SO THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY. I ENDED UP HAVING THEM REPLACE THE RACK AND PINION STEERING AND IT COST BE ABOUT $600.00. ITS A GOOD THING I WASN'T ON THE HIGHWAY GOING 65MPH WHEN THIS OCCURRED. *TR

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