2024 CHEVROLET SUBURBAN — Problems, Recalls & Safety Data
4/5
Safety Rating
40
Owner Complaints
1
Recall
18
Service Bulletins
0
Investigations
Overview of the 2024 CHEVROLET SUBURBAN
The 2024 CHEVROLET SUBURBAN has received a total of 40 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL. 18 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (14 complaints), Engine And Engine Cooling (6 complaints), and Service Brakes (5 complaints).
Recalls for the 2024 CHEVROLET SUBURBAN
NHTSA has recorded 2 recalls for the 2024 CHEVROLET SUBURBAN, potentially affecting up to 1,195,142 vehicles.
Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Owner Complaints for the 2024 CHEVROLET SUBURBAN
40 complaints have been filed with NHTSA for the 2024 CHEVROLET SUBURBAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 14 | 0 | 1 | 0 | 0 |
| Engine And Engine Cooling | 6 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Child Seat | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2024 Chevrolet Suburban. The contact stated that while driving at various speeds, there was an abnormal sound coming from the rear of the vehicle. The sound became significantly louder while driving. The contact stated that while driving at highway speeds and depressing the brake pedal, the vehicle felt like the rear wheels would lock up. The contact stated that the rear wheels locked while reversing, causing the vehicle to jerk abnormally. The vehicle was taken to the dealer, where it was diagnosed with rear axle failure. The dealer determined that the rear axle needed to be replaced. The private warranty company declined to cover the repair unless the rear axle had completely failed. The manufacturer was notified of the failure and declined to cover the repair because the vehicle was no longer under warranty. The contact had previously reported the failure to the dealer, who could not duplicate the failure while the vehicle was still covered under warranty. Additionally, the contact stated that upon engaging the air recirculation, the contact smelled fumes. The vehicle was not repaired. The failure mileage was approximately 23,000.
The contact owns a 2024 Chevrolet Suburban. While driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was previously repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was 27,300.
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!
The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!
Safety Rating for the 2024 CHEVROLET SUBURBAN
The 2024 CHEVROLET SUBURBAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CHEVROLET SUBURBAN
General Motors, LLC has issued 18 technical service bulletins (TSBs) for the 2024 CHEVROLET SUBURBAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6412 — UNKNOWN OR OTHER
This Preliminary information communicates that vehicles with RPO BVZ may have tap/rattle/tick/flutter noise from assist steps, and a procedure to eliminate the noise.
PIP6069 — UNKNOWN OR OTHER
This P/I advises to replace the valve body, not the TCM, for DTCs P1787, P27EC, P187E and/or P18A1 on vehicles equipped with an ETRS trans assembly.
PIE0805A — SEATS
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a squeak and/or rattle type noise heard from the second-row seats.
PIE0803A — ENGINE
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not start but does Crank and/or Randomly Stalling.
PIT6142B — ELECTRICAL SYSTEM
This Preliminary information communicates information about the cluster missing graphics while viewing the progressive theme at times or the digital speedometer display is missing at times. Engineering is currently working on a repair.
PIE0806 — STRUCTURE:BODY
This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement.
PIE0802 — ELECTRICAL SYSTEM
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to having the Check Engine Lamp illuminated on the Driver Information Center (DIC) and DTC P0202 set.
21-NA-166 — STEERING
This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
PIP5984C — ENGINE
This Preliminary information communicates the part ordering restriction of the 6.2L L87 engine.
N242435630-02 — UNKNOWN OR OTHER
Customer Satisfaction Program - certain vehicles may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2024 CHEVROLET SUBURBAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SUBURBAN
- 2019 CHEVROLET SUBURBAN — 79 complaints
- 2020 CHEVROLET SUBURBAN — 57 complaints
- 2021 CHEVROLET SUBURBAN — 209 complaints
- 2022 CHEVROLET SUBURBAN — 120 complaints
- 2023 CHEVROLET SUBURBAN — 117 complaints
- 2024 CHEVROLET SUBURBAN (current)
- 2025 CHEVROLET SUBURBAN — 0 complaints
- 2026 CHEVROLET SUBURBAN — 0 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET COBALT — 10,106 total complaints