2023 CHEVROLET SUBURBAN — Problems, Recalls & Safety Data
4/5
Safety Rating
117
Owner Complaints
3
Recalls
26
Service Bulletins
0
Investigations
Overview of the 2023 CHEVROLET SUBURBAN
The 2023 CHEVROLET SUBURBAN has received a total of 117 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL, SUSPENSION:REAR. 26 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (49 complaints), Electrical System (10 complaints), and Unknown Or Other (10 complaints).
Recalls for the 2023 CHEVROLET SUBURBAN
NHTSA has recorded 8 recalls for the 2023 CHEVROLET SUBURBAN, potentially affecting up to 4,895,871 vehicles.
Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Recall 23V642000 — SUSPENSION:REAR
| 189 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Consequence: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782....
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Recall 22V903000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 740,108 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at...
View full details →Owner Complaints for the 2023 CHEVROLET SUBURBAN
117 complaints have been filed with NHTSA for the 2023 CHEVROLET SUBURBAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 49 | 0 | 0 | 0 | 0 |
| Electrical System | 10 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 10 | 0 | 0 | 0 | 0 |
| Power Train | 9 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Seat Belts | 3 | 0 | 0 | 1 | 0 |
| Structurebody | 3 | 0 | 0 | 2 | 0 |
| Back Over Prevention Warnings | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Sun Roof has leaked. The Sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers This causes a safety and health issue as well as an unacceptable vehicle defect. 1.) From a safety standpoint, if I am driving down the highway and a large amount of water starts pouring out of the headliner on the driver it causes a major distraction that could lead to high speed accident. 2.) From a health issue, regular water leaks could lead to vehicle mold and water damage. I have children, if they become susceptible to the mold it could cause health issues for me or my children. 3.) The water that pours out of the ceiling lands on the dash electronics which could lead to more vehicle issues by damaging electronic controls. It is my opinion that this is a major vehicle defect and something should be done by the manufacturer to correct it. I have made a complaint to the Chevy Customer service under reference #890 780 85
Sun Roof has leaked. The Sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers This causes a safety and health issue as well as an unacceptable vehicle defect. 1.) From a safety standpoint, if I am driving down the highway and a large amount of water starts pouring out of the headliner on the driver it causes a major distraction that could lead to high speed accident. 2.) From a health issue, regular water leaks could lead to vehicle mold and water damage. I have children, if they become susceptible to the mold it could cause health issues for me or my children. 3.) The water that pours out of the ceiling lands on the dash electronics which could lead to more vehicle issues by damaging electronic controls. It is my opinion that this is a major vehicle defect and something should be done by the manufacturer to correct it. I have made a complaint to the Chevy Customer service under reference #890 780 85
Engine rattles and noisy, now auto light and message board states "Add Engine Oil)
The lights flash high beam, low beam, high beam, low beam, while I’m driving. Nothing seems to keep them from doing that.
The lights flash high beam, low beam, high beam, low beam, while I’m driving. Nothing seems to keep them from doing that.
Safety Rating for the 2023 CHEVROLET SUBURBAN
The 2023 CHEVROLET SUBURBAN received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 CHEVROLET SUBURBAN
General Motors, LLC has issued 26 technical service bulletins (TSBs) for the 2023 CHEVROLET SUBURBAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N252508341 — ENGINE
Certain vehicles listed above, may have a condition that could cause the engine coolant control valve to fail an onboard vehicle diagnostic test. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. Additionally in some cases, the...
PIT5854D — UNKNOWN OR OTHER
This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being installed on the vehicle.
24-NA-063 — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides repair information to correct a customer concern of a Service Drivers Assist Message Illuminated in DIC with DTC B2BA1 Set.
PIP5965 — ELECTRICAL SYSTEM:SOFTWARE
This Preliminary information communicates to technicians that a calibration to correct a P138C is forthcoming and to not attempt repairs.
PIT5981A — SUSPENSION
This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.
PIT6128 — BACK OVER PREVENTION: SENSING SYSTEM: RADAR
This Preliminary information communicates information on to verify if the correct Rear Short Range Radar brackets are heat staked to the rear fascia. If brackets are installed in incorrect location U3000 SYM76 can set.
PIT5734G — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
PIT6110 — ELECTRICAL SYSTEM
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
N232415790 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Service Update. Certain vehicles may be missing the provisioning for the graphics processor on the instrument cluster. Dealers are to replace the instrument cluster.
23-NA-183 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y171 â Multiple Updates.
Showing 10 of 26 technical service bulletins.
NHTSA Investigations for the 2023 CHEVROLET SUBURBAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SUBURBAN
- 2018 CHEVROLET SUBURBAN — 104 complaints
- 2019 CHEVROLET SUBURBAN — 79 complaints
- 2020 CHEVROLET SUBURBAN — 57 complaints
- 2021 CHEVROLET SUBURBAN — 209 complaints
- 2022 CHEVROLET SUBURBAN — 120 complaints
- 2023 CHEVROLET SUBURBAN (current)
- 2024 CHEVROLET SUBURBAN — 40 complaints
- 2025 CHEVROLET SUBURBAN — 0 complaints
- 2026 CHEVROLET SUBURBAN — 0 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET COBALT — 10,106 total complaints