2020 CHEVROLET SUBURBAN — Problems, Recalls & Safety Data

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N/A

Safety Rating

57

Owner Complaints

3 Crashes 1 Fire

3

Recalls

ACTIVE RECALL

12

Service Bulletins

0

Investigations

Overview of the 2020 CHEVROLET SUBURBAN

The 2020 CHEVROLET SUBURBAN has received a total of 57 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (13 complaints), Power Train (10 complaints), and Electrical System (6 complaints).

Recalls for the 2020 CHEVROLET SUBURBAN

NHTSA has recorded 6 recalls for the 2020 CHEVROLET SUBURBAN, potentially affecting up to 2,027,079 vehicles.

Recall 21V115000 — TIRES

| 33,838 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...

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Recall 21V115000 — TIRES

| 33,838 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...

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Recall 19V837000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 502 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Consequence: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.

Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's...

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Recall 19V761000 — SERVICE BRAKES

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Recall 19V761000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Recall 19V761000 — ELECTRONIC STABILITY CONTROL (ESC)

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Owner Complaints for the 2020 CHEVROLET SUBURBAN

57 complaints have been filed with NHTSA for the 2020 CHEVROLET SUBURBAN. Below is a breakdown by vehicle component.

Most Recent Complaints

#11710298 | ENGINE | | N/A miles
Driving on interstate and gradual onset of clicking/knocking. Within 5 minutes complete loss of propulsion and throttle. RPM went to zero. Oil pressure/temperature/engine lights all fine. Dealership states "catastrophic engine failure." My family was in the vehicle. Fortunately still had power steering and brakes and able to guide vehicle to shoulder.
#11710298 | VEHICLE SPEED CONTROL | | N/A miles
Driving on interstate and gradual onset of clicking/knocking. Within 5 minutes complete loss of propulsion and throttle. RPM went to zero. Oil pressure/temperature/engine lights all fine. Dealership states "catastrophic engine failure." My family was in the vehicle. Fortunately still had power steering and brakes and able to guide vehicle to shoulder.
#11709472 | ELECTRICAL SYSTEM | | 85,000 miles
The contact owns a 2020 Chevrolet Suburban. The contact stated that the vehicle experienced electrical failures that caused several safety and powered components to turn off and on. The contact stated that the vehicle occasionally lost power steering or windshield wiper functionality and would start functioning without having been engaged manually. The contact stated that the instrument cluster occasionally went black. The contact took the vehicle to a local dealer, who diagnosed the vehicle and advised the contact of Technical Service Bulletin: 18-NA-161, which addressed the electrical failure. The vehicle was repaired. The manufacturer was not informed of the failure. The contact stated that the electrical failure described in TSB: 18-NA-161 should have been a national recall due to the safety factors of the systems affected. The failure mileage was approximately 85,000.
#11709025 | UNKNOWN OR OTHER | | N/A miles
I hadn’t had my car a year and my solenoid in my transmission is in need of replacement. The suv will not pick up speed above 40
#11704286 | POWER TRAIN | | N/A miles
Transmission is not functioning properly at 74,300 miles. Engine kept slipping while driving uphill and the RPMs were not matching vehicle speed. Could not go above 50mph while merging onto freeway which was very dangerous. Whirring noise occurred every time I accelerated which was also noted By dealer and transmission shop. No check engine lights on. Took to dealer, but the misdiagnosed it since no lights were on. Took to Transmission shop, and they found that the transmission had several issues that were not displayed. Besides the shop running specific tests, there are still no warning lamps or messages displayed on the vehicle dashboard or using an OBD2 sensor.

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Safety Rating for the 2020 CHEVROLET SUBURBAN

NHTSA has not yet tested the 2020 CHEVROLET SUBURBAN in its New Car Assessment Program.

Technical Service Bulletins for the 2020 CHEVROLET SUBURBAN

General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2020 CHEVROLET SUBURBAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT5692A — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about how to diagnosis a battery draw that may be caused by a module back feeding voltage in the ignition relay circuits making the vehicle think it is still awake.    

PIP5799 — STRUCTURE

This Preliminary information communicates to the dealer technician to replace the transmission valve body on 2019-2021 10 speed transmissions to correct DTCs P2812 and P2814 setting if Service Information does not lead to root case of these DTCs.

PIP5733E — ENGINE AND ENGINE COOLING

This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history.  Under Investigation

PIP5504E — POWER TRAIN

This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.

PIP5724 — ENGINE AND ENGINE COOLING

This Preliminary information communicates The vehicle may have an SES lamp with any of the following DTC   P06DA, P06DB, P06DC,  P250A, P0300, P0340, P0341, P0335, P0336,  P0641, P0011, P0010, P2088, P2089, and/or P2230. Possible crank no start or a stall. Possible wiring jumper harness pintched between the X154 connector bracket and the front...

PIT5490B — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Trailer Brake message in the Driver Information Center. Also the vehicle will have a Diagnostic Trouble Code U0415 set. Technician will fill the master cylinder brake fluid reservoir to the maximum level.

19NA004 — STRUCTURE:FRAME AND MEMBERS

This technical bulletin provides repair information to correct a customer concern of hearing a squeak or creak from the right rear of vehicle while driving.

PIE0554 — ELECTRICAL SYSTEM

This engineering information (EI) is requesting information from the field to perform the check list provided and contact the engineer in regards to Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.

19NA137 — SERVICE BRAKES

This technical bulletin provides a procedure to add PET tape to the brake cables if the cause of the customers concern.

PIT5535E — LANE DEPARTURE

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician...

Showing 10 of 12 technical service bulletins.

NHTSA Investigations for the 2020 CHEVROLET SUBURBAN

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET SUBURBAN

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Other CHEVROLET Models

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