2015 CHEVROLET SUBURBAN — Problems, Recalls & Safety Data

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N/A

Safety Rating

583

Owner Complaints

29 Crashes 9 Fires 4 Deaths

10

Recalls

ACTIVE RECALL

128

Service Bulletins

0

Investigations

Overview of the 2015 CHEVROLET SUBURBAN

The 2015 CHEVROLET SUBURBAN has received a total of 583 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, ELECTRONIC STABILITY CONTROL (ESC). 128 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (147 complaints), Electrical System (57 complaints), and Steering (57 complaints).

Recalls for the 2015 CHEVROLET SUBURBAN

NHTSA has recorded 16 recalls for the 2015 CHEVROLET SUBURBAN, potentially affecting up to 18,360,242 vehicles.

Recall 19V761000 — SERVICE BRAKES

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Recall 19V761000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Recall 19V761000 — ELECTRONIC STABILITY CONTROL (ESC)

| 652,967 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module...

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

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Recall 19V645000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

| 3,456,719 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at...

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Recall 18V586000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 1,015,918 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.

Consequence: If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782....

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Recall 17V437000 — SEAT BELTS:PRETENSIONER

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 17V437000 — AIR BAGS:FRONTAL

| 40,683 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....

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Recall 16V651000 — SEAT BELTS:PRETENSIONER

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 16V651000 — AIR BAGS:FRONTAL

| 3,640,162 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....

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Recall 15V640000 — ELECTRICAL SYSTEM:IGNITION

| 3,073 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or...

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this...

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Recall 14V719000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 679 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.

Consequence: An unexpected loss of power steering increases the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this...

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Recall 14V451000 — AIR BAGS:SIDE/WINDOW

| 22 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Suburban, Suburban LTZ, Tahoe, Tahoe LTZ, GMC Yukon, and Yukon XL Denali vehicles manufactured on May 13, 2014. The affected vehicles were assembled with a roof rail air bags (RRAB) that were not reinforced at the points were the bags contact the hardware used to attach the roof carrier.

Consequence: During deployment, the RRAB may be punctured or torn by the roof carrier hardware, reducing its performance and increasing the risk of occupant injury in the event of a crash.

Remedy: GM will notify owners, and dealers will replace the roof carrier attaching hardware, free of charge. The recall is expected to begin in early September 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number...

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Recall 14V374000 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

| 392,459 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.

Consequence: If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's...

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Recall 14V152000 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

| 489,936 vehicles affected

Defect: General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission...

Consequence: If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.

Remedy: GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may...

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Owner Complaints for the 2015 CHEVROLET SUBURBAN

583 complaints have been filed with NHTSA for the 2015 CHEVROLET SUBURBAN. Below is a breakdown by vehicle component.

Service Brakes
Complaints: 147 8 Crashes 6 Injuries
Electrical System
Complaints: 57 2 Crashes 2 Fires
Steering
Complaints: 57 6 Crashes 7 Injuries 2 Deaths
Unknown Or Other
Complaints: 53 2 Crashes 6 Injuries
Power Train
Complaints: 45 1 Crash 2 Fires 1 Injury
Engine
Complaints: 39 1 Crash 1 Fire 6 Injuries
Structurebody
Complaints: 28 1 Injury
Suspension
Complaints: 28 1 Fire
Fuelpropulsion System
Complaints: 25 1 Fire
Electronic Stability Control Esc
Complaints: 22
Air Bags
Complaints: 10 6 Crashes 1 Fire 10 Injuries 2 Deaths
Exterior Lighting
Complaints: 10
Seat Belts
Complaints: 8 2 Crashes 1 Fire
Seats
Complaints: 6 1 Injury
Lane Departure Blind Spot Detection
Complaints: 5
Back Over Prevention Warnings
Complaints: 4
Vehicle Speed Control
Complaints: 4
Visibilitywiper
Complaints: 4
Wheels
Complaints: 4
Back Over Prevention Rearview System Braking
Complaints: 2
Equipment Adaptivemobility
Complaints: 2
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 2
Visibility
Complaints: 2
Electrical Systeminstrument Panelspeedometerodometer
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Forward Collision Avoidance Warnings
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1 1 Injury
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1
Steeringhydraulic Power Assistpower Steering Fluid
Complaints: 1
Structure
Complaints: 1
Structurebodydoor
Complaints: 1
Structurebodyhatchbackliftgate
Complaints: 1
Structurebodyroof And Pillars
Complaints: 1
Suspensionfrontstabilizer Bar
Complaints: 1 1 Crash
Tires
Complaints: 1
Traction Control System
Complaints: 1

Most Recent Complaints

#11711635 | ELECTRICAL SYSTEM | | N/A miles
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
#11711635 | ENGINE | | N/A miles
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
#11711635 | STEERING | | N/A miles
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
#11710513 | ELECTRICAL SYSTEM | | N/A miles
When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc
#11710513 | UNKNOWN OR OTHER | | N/A miles
When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc

View all Service Brakes complaints →

Safety Rating for the 2015 CHEVROLET SUBURBAN

NHTSA has not yet tested the 2015 CHEVROLET SUBURBAN in its New Car Assessment Program.

Technical Service Bulletins for the 2015 CHEVROLET SUBURBAN

General Motors, LLC has issued 128 technical service bulletins (TSBs) for the 2015 CHEVROLET SUBURBAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT5287G — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when...

PIT5683 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

This Preliminary information communicates that unwanted liftgate opening can occur if the customer leaves a programmed fob in the vicinity of the passive liftgate antenna.  If the antenna can locate a programmed fob in said area, the gate will open if the liftgate open switch or hands free sensor is activated. 

PIP5644 — ENGINE

This Preliminary information communicates Check Engine Light on and vehicle runs rough.  This condidtion will occur within the first 5 minutes after the vehicle is started.  his condition may be caused by a software anomaly that allows all four DTC's P0132, P0137, P0152, P0157 to set.  All 4 DTCs must be in...

PIP5423B (1) — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.  

PIP5423B (1) — ENGINE

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0106 and P0506. Technician will inspect for a broken valve spring and replace as needed.  

PIT5426B — STRUCTURE

This Preliminary Information communication provides information to the technician for a water leak in in the second and third row seating area. Inspect the C-pillar which is the body vertical structure behind the rear passenger door area of the affected side of the vehicle for water intrusion or water marks on the...

PIT5457C — EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415,...

PIT5617 — EQUIPMENT

This Preliminary information communicates information to have dealers contact TCSC for programming assistance with new amplifier part numbers until all the new amplifier numbers are setup correctly for programming.

PIP5555A — ENGINE

This Preliminary information communicatesA vehicle has DTC P06DD setting. (This PI applies to vehicles that have either an original or replacement oil pump).The oil pump control solenoid may be damaged or broke.

PIT5434B — SEATS

This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.

Showing 10 of 128 technical service bulletins.

NHTSA Investigations for the 2015 CHEVROLET SUBURBAN

There are no NHTSA defect investigations on record for this vehicle.

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