2012 CHEVROLET SUBURBAN — Problems, Recalls & Safety Data
N/A
Safety Rating
139
Owner Complaints
4
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2012 CHEVROLET SUBURBAN
The 2012 CHEVROLET SUBURBAN has received a total of 139 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 15 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (38 complaints), Air Bags (25 complaints), and Structurebody (21 complaints).
Recalls for the 2012 CHEVROLET SUBURBAN
NHTSA has recorded 7 recalls for the 2012 CHEVROLET SUBURBAN, potentially affecting up to 5,994,025 vehicles.
Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 21V051000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 284,645 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be...
View full details →Recall 14V827000 — ELECTRICAL SYSTEM:IGNITION
| 84,192 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC)....
View full details →Recall 12V112000 — STEERING:GEAR BOX:SHAFT PITMAN
| 6,159 vehicles affected
Defect: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.
Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.
View full details →Owner Complaints for the 2012 CHEVROLET SUBURBAN
139 complaints have been filed with NHTSA for the 2012 CHEVROLET SUBURBAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 38 | 0 | 1 | 0 | 0 |
| Air Bags | 25 | 1 | 0 | 0 | 0 |
| Structurebody | 21 | 0 | 1 | 1 | 0 |
| Engine | 12 | 0 | 1 | 0 | 0 |
| Electrical System | 10 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 1 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 1 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Tires | 3 | 0 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Air Bagssidewindow | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelsdashboard | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheelsrim | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a passenger-side airbag recall would be the perfect time for GM to step up and fix this obvious flaw.
Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Safety Rating for the 2012 CHEVROLET SUBURBAN
NHTSA has not yet tested the 2012 CHEVROLET SUBURBAN in its New Car Assessment Program.
Technical Service Bulletins for the 2012 CHEVROLET SUBURBAN
General Motors, LLC has issued 15 technical service bulletins (TSBs) for the 2012 CHEVROLET SUBURBAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT4595J — ELECTRICAL SYSTEM
This PI communicates diagnostic tips to help dealership diagnosis a service trailer brake message with DTC C1114 and C1112.
010601011J — ENGINE AND ENGINE COOLING
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17NA308 — SEATS
This technical bulletin provides repair information to correct a customer concern of carpet damage, seat mounting stud wear through, hole in second row (Intermediate) carpet.
PI1343B — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This preliminary informational bulletin provides a procedure to reset the transmission adapts and test drive in additon to a transmission control module reprogram to correct a harsh or tie up feeling from 6-4 downshift
PIP5341 — EQUIPMENT ADAPTIVE/MOBILITY
This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air...
PI1343A — ELECTRICAL SYSTEM:SOFTWARE
This preliminary bulletin provides a procedure to reprogram the tcm to correct the customers concern of a harsh, tie up feeling from a 6-4 downshift.
05-02-32-008F — STEERING:HYDRAULIC POWER ASSIST:PUMP
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
PIC5959 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PI0688E — EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E — EQUIPMENT:ELECTRICAL
This preliminary informational bulletin a revision for PI0688D to update the Parts and Warranty Information.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2012 CHEVROLET SUBURBAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SUBURBAN
- 2007 CHEVROLET SUBURBAN — 357 complaints
- 2008 CHEVROLET SUBURBAN — 276 complaints
- 2009 CHEVROLET SUBURBAN — 133 complaints
- 2010 CHEVROLET SUBURBAN — 159 complaints
- 2011 CHEVROLET SUBURBAN — 192 complaints
- 2012 CHEVROLET SUBURBAN (current)
- 2013 CHEVROLET SUBURBAN — 169 complaints
- 2014 CHEVROLET SUBURBAN — 77 complaints
- 2015 CHEVROLET SUBURBAN — 583 complaints
- 2016 CHEVROLET SUBURBAN — 283 complaints
- 2017 CHEVROLET SUBURBAN — 178 complaints
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- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET COBALT — 10,106 total complaints