2019 CHEVROLET BOLT EV Electrical System Problems

Water has infiltrated the lower trunk area and fried the sound amplifier. The result is no sounds can be heard from the speakers. This includes sounds and warnings from the safety systems. Seat belt, ADAS, BLIS, OnStar, Turn Signals, Radio. The rear hatch seals seem to be intact and it is unclear how water is entering this lower area as there is no evidence of water anywhere else in the rear cargo area. A google search reveals many other Bolt owners are experiencing the same issue

While driving on the freeway at 65 mph during morning rush-hour, the vehicle unexpectedly decelerated without warning and came to a stop. The vehicle was barely able to make it to the shoulder before losing all momentum. There is a high-risk of a fatal collision when a vehicle unexpectedly stops or drastically slows on a freeway with 65 - 70 mph traffic, which is compounded during peak travel times. This is a risk to not only the vehicle occupants, but other drivers and vehicles as well. Several error messages were displayed on the dashboard as the car was decelerating: Drivetrain malfunction: Stop and turn off engine; Service high voltage battery system; Service Vehicle Soon; Unable to shift. The battery range dropped from just under 50% (~115 mi) to 0 while attempting to pull over on the shoulder. After the vehicle was stopped, it was unable to be powered off for...

Vehicle without warning stopped moving while making a left turn in an intersection at night. Power to dashboard was on but no propulsion, brakes or steering. Was unable to put car into gear to move forward or in reverse. Message was displayed, "Unable to Initalize Propulsion System" Extremely dangerous situation, I turned on flashers and left car in intersection. Called tow truck. When tow truck arrived, we pushed car to curb and he hauled it away. Cheverolet dealer diagnosed the problem as a defective wiring harness. He said there was a GM alert regarding this as a known issue that led him to the defective wiring harness. They charged $1567 to replace it which included $1200 in labor and recommended I contact GM to see if they would compensate me since it was a known issue and the car was only 2 months off warrantee. GM refused to compensate me...

I'm experiencing the loss of propulsion covered in this bulletin. It's happened around 5 times. https://static.nhtsa.gov/odi/tsbs/2020/MC-10176614-9999.pdf The malfunction indicator lamp comes on after each incident and then clears. The problem has been confirmed by a dealer and they are refusing to repair it under either the power train or emission control systems warranty. Losing propulsion is a safety issue, particularly in high speed traffic, and it needs to be fixed.

The contact owns a 2019 Chevrolet Bolt EV. The contact stated that while attempting to recharge the vehicle, the charging unit that plugs into the vehicle failed to securely lock into place. The battery had to be disconnected for approximately 5 minutes and then reconnect to the terminal. Once reconnected, a spark was created, releasing the blockage and allowing the charger to operate correctly. The door that covered the socket where the plug was inserted failed to seal correctly. The contact stated that the failure was intermittent. The contact took the vehicle to the dealer who was made aware of the failure however, the mechanic was unable to identify the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 18,106.

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Part of the charging element - the metal clip- locks up and will not allow the car to be plugged in to charge. According to Chevrolet dealer this is a known issue but customers have not been notified by GM. They do not have a fix other than taking the car to the dealer and doing a factory reset. This is dangerous for people who may not discover the problem until their car is too low on miles/charge and may not be able to get it reset. It is happening multiple times, even after dealer reset.

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet Bolt EV. The contact received a notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Last week, we had our 2019 Bolt serviced at a dealership - they had "replaced drive motor battery high voltage manual disconnect" and did some sort of check on the "high voltage battery." We had also showed them a message we got from On Star that an "issue had been detected with the electric drive unit" and get it serviced within seven days. We bought the Bolt in the Fall of 2019 and it has less than 5,000 miles on it. We are on the waitlist for the LIB recall. 6 days after getting the car back from service, my wife was driving the car when suddenly the car went completely dead. Fortunately, she was not on the highway where she could have been killed, but on a quiet suburban street. I came over to assist and we arranged to have it towed to the Chevy dealership. After the Bolt...

The car's AC, which cools the battery stopped working. The vehicle says to be serviced immidiately but Chevrolet has not found a local dealer or mechanic in Puerto Rico (where my car is currently situated) that can service it. I am afraid the car will light on fire because the car already has a battery recall, which they have yet to resolve as well.

Solenoid on charge receptacle that asserts locking latch gets stuck in extended state leaving the car in a bricked state - out of charge and unable to insert a charger. This occurred after receiving the new battery packs covered by recall and the dealer did the associated firmware upgrade after the battery recall fix. Also - when observing the Bolt forums the "stuck latch preventing charging" is occurring on quite a number of other Bolts - FW bug??

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that he was on a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

FIRE RISK. Chevy Bolts are known and have an active recall on a fire risk. They did one fix, which reduced my vehicle range. It has shown that fix did not work, and they further reduced our range, plus told us not to park inside or charge overnight, which decreases the practicality of the vehicle. As per the recall notice and your website, I am instructed to contact you if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. They have NOT remedied this in a timely manner as it has been since August 2021 that I have been in contact with them to have it resolved, and we agreed to their offer back in October but they have taken no action to fulfill the offer and now it is Dec 2021. Each day is a risk to my family....

I made the mistke of purchasing a Chevy Bolt EV in 2019. The cars have been on a recall since 11/2020 for batteries that set fire. Three times Chevy has called my car back to the dealership and done nothing but reduce my battery charge level to 80%. This is not acceptable because the car will no longer cross the Island and return at this level. They kepp saying they will put never batteries int he cars but that started over a year ago and they have done nothing. When I asked them about when the battery swap might happen they tell me they do not know. When I asked if they had Bolts with good batteries that they could swap they said no. I'm being given the run around by GM.

The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned that the vehicle may catch on fire in his senior townhome community. The dealer was made aware of the recall but informed the contact that they were not aware when parts would be available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I AM AN OWNER OF 2019 CHEVY BOLT. I HAD THIS CAR SINCE THE DAY 1, BAUGHT IT BRAND NEW FROM THE DEALERSHIP, AND NOT ONLY WHEN I PURCHASED IT THE DEALER HAD NO PROPER INFORMATION ABUT IT, I HAVE TRIED CONTACTING THE GM CUSTOMER CARE REGARDING THE FIRST, SECOND AND THIRD RECALL. I HAVE ASKED THE GM REGARDING THE RECALL, IF THE RECALL THAT THE DEALER WILL TRY TO FIX WILL NOT SOLVE THE ISSUE, WILL I STILL BE IN THE RISK OF HAVING MY CAR CATCH ON FIRE? CAN THE GM GUARANTEE ME THAT AFTER HAVING ALL OF MY RECALLS DONE PRIOR TO THE FINAL ONE THAT JUST CAME IN THAT THEY HAD FIXED THE ISSUE AND THAT MY VEHICLE IS SAFE NOW CONSIDERING I HAVE A CHILD. THE RESPONSE WAS: " WE CANNOT GUARANTEE THAT TO YOU, BECAUSE WE CAN ONLY TRY AND SEE IF THIS WILL...

The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

GM recalled Bolt for possible battery fire in 2020 & 2021. At the 2nd recall, I started MSRP Swap with GM. Since GM dragged my case intentionally, I filed BBB auto complaint. Though BBB, GM agreed with MSRP Swap on 9/9 (verbal agreement between BBB & GM). Since then GM has been silent. GM claimed they can't find a dealership to do MSRP Swap. However, as a consumer, this isn't my problem, but GM needs to step up to find a dealership for MSRP Swap. Otherwise, GM's MSRP Swap agreement is useless. Meanwhile, GM recommended Bolt owners to charge up to 90% of battery capacity, maintain battery mileage above 70M, park 50ft from building/other cars, and park open space. The car is basically useless, and we fear our car might burn down our house/life as well as neighbors.

GM has been unable to provide a remedy for GM recall N212343880, NHTSA#21V560 in a timely manner, and has issued recommendations that are impossible for most owners to adhere to. Most recently GM has communicated that owners should park outside 50 feet away from other vehicles and structures. I live in a moderately densely populated area and this is impossible. I can not prevent other drivers from parking near me. GM should be required to buyback vehicles which have a safety defect which they have are unable to repair in a timely manner. Bolt EVs have been under safety recalls for almost a full year now, and no GM action to date has been successful in preventing Bolt fires.

The Bolt has been recalled for a faulty battery issue, with no known timeline for repair. I have been told not to charge overnight, park indoors, let it drop below 70 miles or charge above 90%, and to park 50 feet away for other cars when charging and not let it charge unsupervised. The guidelines provided by GM are causing the vehicle to be out of service, as they make charging and driving the vehicle impossible.

UNKNOWN I wish to file a complaint against Chevrolet in regards to the Chevy Bolt recall. The new official guidance that states we should not park within 50 feet of another vehicle in my opinion is not realistically feasible and deems my vehicle unusable. I am also concerned this puts the burden of liability on myself if collateral damage does occur in a case of a fire. Below is a Bloomberg article providing further details to the source of my complaint. https://www.bloomberg.com/news/articles/2021-09-15/gm-tells-some-bolt-owners-to-park-50-feet-away-from-other-cars

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V560000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2019 Chevrolet Bolt EV. Upon investigation, the contact was made aware of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Due to the 2 recalls on my car and the expansion of the recall to 2020-2022 Bolts, I have lost all confidence in the safety of my 2019 Chevrolet Bolt. And I have lost complete confidence in Chevrolet's ability to fix this in a timely matter. Since my charger is in my garage, the Bolt is close to the garage (and house) during charging. Plus the main bedroom is above the garage. Even when it is not charging, the Bolt is still very close to my garage, main bedroom, and house. In addition, I live near the mountains in the foothills. It is a high fire danger area. If something happened to the Bolt, it could cause a lot of damage to my neighbors and surrounding area. Given all of this, Chevy should be buying these cars back at a premium to help us buy other cars and "be whole"...

Our Bolt seems to have been under recall more than it's not. We've had range subtractions to try to limit the chance of fire for years. Now we have more major range subtractions, can't park it indoors, and can't charge it overnight or unattended. We are also currently at the best temperature for these limits and they are making the vehicle un-drivable due to lack of range and time to charge, these issues will become even worse as the season changes and we start to get colder for winter. We've done all the previous recalls and waited on GM to stop trying to dance around the problem with software and just replace the known parts that have manufactured defects. We feel we've waited long enough and have done all we can to help GM sidestep their known hazard, and the news and recalls get worse and worse. We contacted GM...

GM keeps sending me letters saying that they still dont have the parts to fix my vehicle The only solution that they provided till now is to park and charge my car in the driveway in the event that the car catches fire it won’t burn the house !!!

I received another recall letter regarding the battery issue today stating the fix has no date in sight. I was denied a buyback by GM. GM has further stated that it's unsafe to charge the car fully, unattended, near a structure, nor should it be allowed to fall below 70 miles of range. My safety and that of my passengers and my home are at risk. Also, I'm paying full price for a car that I have fractional use of. This is entirely unacceptable

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not notified of the failure. VIN tool confirms parts not available.

Today my 2019 Bolt Premier, that had “the final software fix” recall done a month ago, had the following errors: * Propulsion Power is Reduced * Battery Fault; Vehicle Won’t Restart * Battery Charge is shown as full, but says “Low” * I could only shift into Neutral * Then, tried to turn the car off, and it auto rebooted with this screen: Initializing; Wait to Shift * After initialization was complete, I got the other errors * To stop this rebooting cycle, I had to: * Dismiss all errors (with check button on steering wheel) * Turn off the power with my foot NOT ON BRAKE * Tried a “hard reset”, but it didn’t change anything Had it towed to the nearest certified dealership on 8/7/2021 and they haven’t received a fix from GM. The car is still undrivable 11 days hence. They have provided me with a rental,...

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue however, no further assistance was taken. Vin tool confirms parts not available

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number: 20V701000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and advise the contact to locate a fast charging station. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

Our 2019 bolt is overwhelmingly more likely to cause a fire than comparable ICE cars due to the battery defects. GM first tried to resolve this with a software “fix” that didn’t actually fix anything. There have continued to be fires with this “fix” applied. I park my car in a parking lot because I live in a townhome. Should it catch fire, my neighbors cars are also at risk of catching fire. I have nowhere available to park it to keep it away from other vehicles or property. GM says they’ll replace affected battery cells but isn’t giving a timeline or telling customers how they intend to know which parts of the battery are affected or how they can say with certainty that parts that are unaffected will remain that way. GM isn’t standing by their product at all, and they’re leaving customers out to dry. Now not only...

Vehicle was driving in DRIVE mode, and began to surge as if it was regenerating hard (Felt as if downshifted quickly in a manual), which was odd since it was in DRIVE not LOW. Pulled over and placed the car in PARK. Car began to smoke (First noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown, and it will be available for inspection if requested. -How was your safety or the safety of others put at risk? The fire could have easily killed someone and having to stand on the shoulder of a...

The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

After having the car's software "fixed" in May 2021 according to the previous recall instructions, we are informed that battery fires may occur in 2017-2019 Chevy Bolt EVs with defective battery packs manufactured in S Korea by LG Energy. Based on our VIN, GM informs us that the battery pack in our 2019 BoltEV was made by LG Energy and instructed us to limit charging and keep the battery within a limited charge range. In our living situation we cannot park the car outside as also advised by GM due to the battery fire hazard. Therefore, we now face severe limitations in owning and driving this car. 1. the danger of a car fire originating in the battery, endangering residents and common property in our condo building, including cars parked in neighboring spaces in the building's ground-floor garage, potentially leading to a condo association requirement that we park the car...

The contact owns a 2019 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

I have a Chevrolet Bolt EV that was recalled due to risk of battery fires. It took many months of waiting and being unable to charge the car fully, but a fix was issued that scanned the battery and added monitoring software. Two fires have since occurred on 2019s with the fix applied. So now GM has said to follow these guidelines until they can find and fix a separate issue. My car is unusable under the guidance that GM has issued, which includes no charging overnight, no parking inside, no charging to 100% and try not to run below 70 miles of charge. There is no timeline for the repair for the recall and I have no confidence that they will fix the batteries appropriately since they are saying they will replace parts of the batteries rather than whole batteries, but as I understand it, new and old battery...

There is an open recall on my vehicle, but Chevy NEVER notified me about it. I received an email about the initial recall in November 2020, but found out about this most recent recall ONLY from the Chevy Bolt EV Facebook group I am part of. Searching my VIN on the Chevy website did not yield any results for a couple of weeks (now it says that there is an open recall but no remedy yet), but now searching the VIN and looking at the battery sticker information tells me that I am, indeed, part of this recall and have never heard anything directly from Chevy. Many others in the group reported receiving an email but I have not received any communication. This seems very suspect and very dangerous. I purchased the car used from a dealer but since I received the original Nov 2020 recall information I know that...

Since about November of 2020 this vehicle has been under a recall, due to potential fire danger of the batteries. The interim solution was to not charge the battery above 90%. Within the last couple of months a "final" solution was initiated by GM, to solve this potential fire situation. I have had this "final" solution performed on my vehicle by the dealer. Now, we are informed that fires are still happening on these vehicles, even with the final repair. We are now told do not charge overnight un-monitored. Do not let the battery get below 30% or above about 80%. Do not store the vehicle in doors. I now read that GM does not expect any sort of "new" solution until September, or perhaps later. None of this works for us, with our current usage of this vehicle as our main transportation.

Safety put at risk due to recall where car could suddenly burst into flames. Remedy timeline tbd by Chevy putting myself and family in undue stress.

Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you

I currently lease a 2019 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in March. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will...

Chevrolet has been unable to fix a severe battery fire issue in a timely manner, which effectively turns the Bolt EV a ticking time bomb that can potentially burn down my house, with my family's dead bodies in it. After multiple Bolt EV battery fires, GM acknowledged the issue first in Nov 2020, it took GM roughly half a year to come up with a software solution to "monitor" the batteries; during that half a year time period, we were told to limit our charge and park outside, without no assurance that the car wouldn't catch file when charging inside our garage. After receiving the "final" software remedy, two other Bolt EVs have caught fire, GM started another recall, with no solution and no timeline, and no assurance or credibility that they can provide a proper fix, my Bolt EV is turning into a ticking time bomb again. While charging...

This is the second recall for the same problem. In the original recall, GM attempted to identify defective battery modules and then replace. They also installed software to monitor the batter in an effort to detect defective modules. Clearly this approached has failed. Will the NHTSA review GM's new methodology to identify defective battery modules? If their approach failed the first time, how do we know it will be successful this time?

I have a 2019 Chevrolet Bolt with a US made battery. It is not part of the recall for battery fires. NHTSA, Chevrolet, and LG all say that the problem with the fires is "2 rare manufacturing defects" and not an issue with the battery design or the manufacturing process. It has a 60kwh battery just like the Korean made batteries that have caught fire. It is produced at an LG factory following their industrial design, and presumably the manufacturing process is the same as at the Korean factory - since it was a defect that caused the problem, and not a manufacturing problem. However, LG has had to recall batteries made for other brands of autos. LG has had to recall home storage batteries. Looking at all the different batteries that LG has had to recall, how can I trust NHTSA when they restate that the problem is a...

The recall on the defective batteries in the 2017-2019 Chevrolet Bolt EVs has presented a safety risk and a loss of function that has reached a completely unacceptable level. Us as owners are living under the spectre of a fire that can cause significant personal or property damage and to date, GM's recalls have failed. GM just released their second recall for the issue after fires continued after applying the first fix. In addition, the guidance of how to use the vehicle after completing the new recall renders the car unusable from a practical perspective. As an electric vehicle, range is limited and is affected by cold temperatures and highway miles. The guidance to reduce the charge to a maximum of 90% and never drive below 70-miles range severely hampers the usefulness of the vehicle. Additional guidance includes not parking indoors, and not charging overnight. The car takes 8-hours to...