NHTSA Complaint #11448118 — 2019 CHEVROLET BOLT EV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11448118
Vehicle	2019 CHEVROLET BOLT EV
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2022
Date Filed	January 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Solenoid on charge receptacle that asserts locking latch gets stuck in extended state leaving the car in a bricked state - out of charge and unable to insert a charger. This occurred after receiving the new battery packs covered by recall and the dealer did the associated firmware upgrade after the battery recall fix. Also - when observing the Bolt forums the "stuck latch preventing charging" is occurring on quite a number of other Bolts - FW bug??

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